HOT TOPICS: Customer Experience Marketing Automation Social Business SharePoint 2013 Document Management Big Data Mobile DAM

Erp News & Analysis

NetSuite Mixes CRM With ERP

The term customer relationship management (CRM) isn’t always viewed properly, according to Zach Nelson, CEO of NetSuite, a provider of cloud-based enterprise resource planning (ERP) solutions. 

At the Sanford C. Bernstein Strategic Decision Conference in late May, Nelson said most people see CRM simply as a sales force automation tool used for prospect management.  With a CRM solution, salespeople have the opportunity to generate forecasts based on leads in the pipeline.

But Nelson believes the big problem with most CRM solutions these days is they don’t include customer records. And in order to do CRM really well, Nelson argues there must be customer orders, which just happen to sit in the ERP system.

In fact, ERP systems contain a lot of important data on customers—such as where they bought, what they bought, when the item(s) shipped and if returns were made. By offering a single system to connect the front and back offices, Nelson says NetSuite is seeing more and more customers deploying its solutions in conjunction with e-commerce.

Apple Co-Founder Steve Wozniak Will Speak at #xTupleCon14

2014-16-June-steve-wozniak.jpg

Apple co-founder Steve Wozniak will speak at xTuple's “ultimate user conference” in Norfolk, Va. in October. 

Wozniak, who helped design of Apple's first line of products — the Apple I and II — and influenced the popular Macintosh, will give the opening keynote when the six-day xTupleCon14 opens on Oct. 13 at the downtown Norfolk Marriott Waterside Hotel and Conference Center.

In 1976, Wozniak and Steve Jobs founded Apple Computer, Inc., with Wozniak's Apple I personal computer. The following year, he introduced his Apple II personal computer, featuring a central processing unit, a keyboard, color graphics and a floppy disk drive.

Wozniak is now chief scientist for the in-memory hardware company Fusion-io. He is also the author of a New York Times best-selling autobiography, iWoz: From Computer Geek to Cult Icon, in September 2006 by Norton Publishing.

XTuple, a provider open source Enterprise Resource Planning (ERP) software, has a lifelong affiliation with Apple products, including desktops, MacBooks, iPhones and iPads. Users of the xTuple are three times more likely to be running Apple products than the average business user.

 

2 Cities in US, France Join IBM Smarter Cities Initiative

Montpellier smart city.jpg

Two more cities are capitalizing on advanced analytics and big data technology to manage their transportation, water and emergency services. IBM announced today that Minneapolis, Minn. and Montpellier, France have both signed up for its Smarter Cities program.

The initiatives include cloud-based management centers that bring together IBM’s portfolio of Intelligent Operations software and IBM Global Business Services expertise.

We're Still Playing at Work - and IT Admins are Still Unhappy

2014-16-April-Actual-desk-of-an-office-worker

Knock me over with a feather: A new survey shows a lot of people waste time at the office doing all sorts of things they shouldn't … including playing games, browsing social networks and looking for new jobs. 

Last month, TeamViewer, a provider of remote control and online meeting software, asked 300 IT administrators to list some common behaviors of office workers and explain how those behaviors have affected both IT administration and the company’s bottom line.

The only thing surprising about the resulting IT Admin Behavioral Study is that the company described the results as surprising — and the fact that only 92 percent of IT admins report troublesome habits among office workers using company computers. Are the other 8 percent of IT admins ignorant or just naïve?

Gartner's 10 Technologies That Make Government Smarter

2014-14-April-SS-TechBlackboard.jpg

You may think it's an oxymoron, but Gartner says it is possible to have a smart government. The temptation to be facetious is pretty strong here, but after initial skepticism, we found that what Gartner was talking about is 10 different technologies that can make government more efficient.

Smart governments, Gartner says, are governments that integrate information, communication and operational technologies across multiple domains, process areas and jurisdictions to generate “sustainable public value.”

By using these emerging technologies, which were identified at the recent Gartner Symposium/ITxpo in Dubai, the taxpayers should get some bigger bangs for their bucks.

IBM, AT&T Extend Partnerships For Enterprise, IoT Security [Infographic]

In the wake of last week’s announcement that IBM and AT&T are getting together to support the development of the Internet of Things (IoT), many have expressed concerns about IoT and security. It seems, though, that both companies anticipated this and have announced plans to develop simplified, single-source network security products.

Will Alliance with AT&T Bring IBM Closer to the Internet of Things?

smart city.jpg

The $19 trillion Internet of Things (IoT) may be closer than you think. Two of the world's biggest companies -- IBM and AT&T -- just entered into a global alliance to develop solutions to support the IoT. 

According to a joint statement from the two US giants, the companies are combining their analytic platforms, cloud and security technologies "with privacy in mind" to gain more insights on data collected from machines in a variety of industries.

The alliance will focus on creating new solutions initially targeted for city governments and midsize utilities — organizations that intend to integrate and analyze vast quantities of data from assets such as mass transit vehicles, utility meters and video cameras, Mobeen Khan, executive director of Mobility Marketing at AT&T Business wrote in a blog post.

Will Microsoft Beat the Legacy Enterprise Resource Planning Meltdown?

Gartner recently warned enterprise resource planning (ERP) vendors to move to the cloud or face extinction. Microsoft beat the rush last June, when it pushed its Dynamics GP ERP solution to the cloud. This week it announced that Dynamics GP's next major release will be unveiled in November.

Microsoft Dynamics GP is a mid-market business accounting and ERP Software package that uses either Microsoft SQL Server 2005, 2008 or 2012 to store data. The current version of Dynamics GP 2013 (Version 12) was released by Microsoft in December 2012, evolving from a pure client-server application to a web-enabled application.

Will Disruptive Cloud Computing Kill Enterprise Resource Planning?

Outdated technology.jpg

It’s a just about a cliché at this stage to note that cloud computing has been one of the big technology disruptors in recent years. However, according to Gartner, the best — or worst, depending on your perspective — has yet to come. It seems Enterprise Resource Planning (ERP) applications are doomed to legacy status or even the trash bin.

What the Internet of Things Can Learn from IBM's Smarter Cities Initiative

Infographic  Smarter Cities. Turning Big Data into Insight.jpg

If you take a step back and look at the bigger picture, it's clear that many of the concepts driving the Internet of Things (IoT) have been around for some time now. It took a while for the penny to drop, but substitute "Smarter Planet" or "Smarter Cities" for IoT in much that has been written and a lot of the reporting could have originated two years ago.

However, that's not to say the IoT and, for example, IBM's Smarter Cities and wider Smarter Planet initiatives are identical. To discover the differences — and similarities — are we turned to Katharine Frase, the Chief Technology Officer with IBM’s Public Sector business. Today we share her understanding of IoT and the ways it relates to Smarter Cities.

Internet of Things Growing Faster than Smartphones, Tablets, PCs Combined

While the exact form of the Internet of Things (IoT) is still nebulous, its size is not. According to new research from Gartner, it will include 26 billion units — excluding PCs, tablets and smartphones — by 2020. It will also have a global economic value of $1.9 trillion. 

Workday Challenges Oracle As Yahoo Co-Founder Joins Board

Enterprise cloud application builder Workday announced third-quarter financial predictions late last night that wildly surpassed Wall Street estimates. Both Oracle and SAP must be watching this company's growth with alarm, particularly because the company just announced Yahoo co-founder Jerry Yang has joined its board.

Kofax TotalAgility v7.0: Managing Business Interactions With Agile, Mobile, Smart Processes

Kofax has finally unveiled TotalAgility 7.0, a unified platform for the development and deployment of smart process applications. The platform is the culmination of four years’ work, US$ 125 million in investment, and a rethink of how we manage agile, dynamic and mobile business in the face of changing enterprise work cultures.

SaaS Growth is Triple Enterprise IT Average, Driven by CRM, Mobile Deployments

Information Management, Siemer Mobile Data GrowthNo matter which research paper you look at, one thing all of them agree on is that the global SaaS market is booming and will see continued growth for at least another three years. The drivers behind that growth vary depending on your perspective. New research from Siemer says that SaaS is being pushed by “smart computing” and the need for enterprises to push collaboration outside the firewall.

Oracle Finishes Cloud Push With NetSuite Partnerhip

Oracle NetSuite PartnershipOracle’s “startling” week continues with a third announcement in a series of partnerships that were flagged by Oracle CEO Larry Ellison last week. This time, it’s with NetSuite, which in partnership with Oracle will bring Human Capital Management and Enterprise Resource Planning (ERP) to the small-and-medium business (SMB) space.

Displaying 1-15 of 63 results

< Previous 1 2 3 4 5 Next >