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Facebook, Social Media News & Practices

Survey Says More Companies Hide from Social Media for Customer Support

It's an interesting dichotomy -- as more CIOs embrace social media, more companies are shying away from it for customer service.

Social Media... or Science Fiction? #socialintel2012

From Dorothea Bozicolona-Volpe's opening address to the closing keynote by Michael Procopio, a motif of science fiction flickered through the two-day Social Media Intelligence Conference last week. Volpe used Star Wars to contextualize her assertions while Procopio referred to Blade Runner and Star Trek as the opposing futures that draw closer (one grim, one glossy). It's tough to deny the similarities when our augmentations of reality are already beginning to blur with reality itself. Younger generations are fluent in completely new, visual languages that weren't even possible to theorize just five years ago. And believe it or not, so are you.

How Social Media Puts Movies In Theaters #socialintel2012

D&E Entertainment's Jonathan Chaupin has the unenviable task of picking the winners, followed up by the noble task of helping them win. The demand on him is to accomplish it on a shoestring, relative to classic advertising and marketing methods associated with the film industry. Here's how he uses social media to champion the little guys (with the help of a medium-sized budget).

Social Marketing Approaching Saturation Among Companies

Companies of all sizes are now socializing with their customers, would-be customers, employees and vendors through social media. Does social media have much room left to grow among businesses? 

Putting the Social Media Olympics in Perspective

While the Games of the XXX Olympiad may be over, the analysis of their social media success is underway. Considered to be one of the most “connected” Games of all time, the Olympics were consumed across multiple platforms in various content types. And though more people than ever tuned in to watch athletes compete (with delays), social media activity reached a peak as well.

Recession Relief: New Job Openings at Facebook, Bridgeline Digital, Talend, Ektron and Jahia (16-Aug-12)

Start off Summer with a new gig -- we've got a shopping list of hot jobs for you to browse. Our featured jobs list is a great collection of opportunities spanning specialties and continents. Here's who's hiring this week (and if you're hiring, post your open jobs here).

Take Your ShortStack Apps Anywhere With New Embed Feature

shortstack.jpegWhether it’s because Facebook’s popularity is ebbing, or because of the dwindling traffic to tabs since the new Timeline roll-out, or because it simply makes sense to have a custom application go wherever your fans and followers are, we’re very excited that ShortStack announced an external embed feature that allows users to embed their custom apps on websites outside of Facebook.

Facebook Ditches Credits for Real Money with New Game

Get ready for gambling on Facebook. The social networking giant has approved a gaming app that lets players use actual money.

LinkedIn Targets Weak Security Links

Professional social networking service LinkedIn has already spent some serious cash strengthening its security following an embarrassing breach earlier this year -- and plans to spend more.

Facebook Gives Businesses New Ways to Target Posts

Facebook is refining its targeting tools for marketers. The social networking giant is now rolling out the ability for Facebook Page owners to target their posts at new audience subsets.

Google Buys Wildfire to Help Businesses Reach Social Media Markets

Google is acquiring Wildfire Interactive, a four-year-old social business startup that helps companies manage multiple social efforts from a single interface. Wildfire allows control, monitoring and design of pages, apps, tweets, videos, sponsorships, ads, promotions and other social media marketing and CRM efforts on one platform.

Hotmail Becoming Outlook.com as Microsoft Changes the Email Game

outlook_logo.PNG Microsoft has claimed over a million sign-ups on the first day of its new Outlook.com email service, with the promise of a far great experience through improved interaction with attachments and wider links to social media. With plans to migrate the millions of Microsoft Hotmail users, will it attract users from Yahoo, Gmail and other services?

Hotmail Becoming Outlook.com as Microsoft Changes the Email Game

outlook_logo.PNG Microsoft has claimed over a million sign-ups on the first day of its new Outlook.com email service, with the promise of a far great experience through improved interaction with attachments and wider links to social media. With plans to migrate the millions of Microsoft Hotmail users, will it attract users from Yahoo, Gmail and other services?

iMeet Enterprise Level Video Conferencing Debuts Version 2.0

Longtime audio conferencing heavyweight PGI is ready to launch version 2.0 of its year-old iMeet video conferencing system.

Every Social Media Manager Should be Under 25 (Really?)

There was an interesting article in the NextGen Journal earlier this month.

It argues that every social media manager should be be under 25 years of age. As one might expect, it has stirred up its share of attention (7.5 k Facebook “likes,” 1727 tweets and 872 Google+) and controversy (especially from those of us who are over 25).

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