Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Facebook, Social Media News & Practices

Twitter Standardizes Mobile Web Experience

Twitter is updating its mobile web interface so that users who connect to the social network via feature phones or other "older" mobile devices can have access to the new version of Twitter which was released in December 2011. Twitter says the new mobile.twitter.com site works at the same speed as the native mobile Twitter apps developed for iPhone and Android, and that it uses one-third less bandwidth than the previous version.

Facebook Acquires Glancee: Now Everywhere You Go, There's Someone You Sort of Know

Unless you were at SXSW, live in the Bay area or are really into SoLoMo apps, you’ve probably never heard of Glancee, the ambient location app that Facebook purchased last Friday night.

GRC Roll-up: Facebook Teams Up With McAfee, Symantec, Trend Micro, Sophos

This week, Facebook took further steps to secure its users by teaming up with McAfee, Symantec, Trend Micro and Sophos to offer better protection, which is probably good in light of the new Symantec Internet Security Report. Also this week, TEAM and EntropySoft get together for compliance with Oracle email management, while CDS and Tactical get together to offer e-Discovery services.

Socialbakers Releases Metric to Measure Your Engagement Rate

SocialbakersLogoTeaser.jpegRecently, we introduced you to SocialBaker’s Analytics PRO platform. This week, the social media engagement platform announced a social media metric that can be used to better measure a brand’s performance.

Influence, Incentives, Investment: Elements of the Consumer Experience on Social Media

Influence, Incentives, Investment: Elements of the Consumer Experience on Social MediaEver wonder what influences consumer activity -- your friends’ posts or the companies you follow on social media? As it turns out, they are both almost equally influential -- or so says a new study by Market Force.

LinkedIn iPad App Goes Live; iPhone and Android Apps Redesigned

linkedin-logo.jpgLinkedIn has added an iPad app to go along with newly redesigned iPhone and Android apps. LinkedIn waited even longer than Facebook to finally release an iPad app, but the result is a polished new look for the powerful professional networking tool.

Microsoft, Facebook Announce $550 Million Patent Deal

In a half-billion dollar cash deal between two technology titans, Microsoft agreed to sell up to 70% of the patents it recently acquired from storied AOL just two weeks earlier for about twice that sum (US$ 1.056 billion) in cash. Terms of the Microsoft/ Facebook deal include ownership of 650 AOL patents and patent applications, plus access (via license) to the patents and filings that Microsoft will retain. 

A Look at Facebook's Ad Analytics

Now that most of us have settled into our Timeline for brand pages, it’s time to prepare for the next set of changes Facebook will be rolling out. While nothing has been officially announced, much of what is coming has been revealed, namely updates to Facebook Ads Manager and Offers Analytics.

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Dachis Group Integrates Facebook Insights into Social Performance Platform

Dachis Group not only announced that it is officially part of the new Facebook Preferred Marketing Developer Platform, but also some new capabilities in its own social analytics platform -- integration with Facebook's Insights API.

Three Steps to Kicking Ass at Social Media #SMAS12

Recurrent themes popped up time and again at the Social Media Analytics Summit here in San Francisco, forming a picture of a nice, neat path towards success.

Webtrends, A Key Partner in Facebook's New Preferred Marketing Developer Program

This week Facebook merged two of its marketing programs into a single Preferred Marketing Developer (PMD) program. Today, Webtrends announces that it is a part of that program for not only Apps, but also for Pages and Insights.

Facebook App of the Week: SnapApp Builds Facebook Apps

As digital marketing grows, more and more companies will no doubt turn to Facebook for its unique access to millions of people's profiles, pages and friends. Even though Facebook has often changed the look of the site over the last few years, now businesses and organizations can add even further customization using SnapApp.  

Gnip Adds Tumblr to its Roster of Social Media Firehoses

gnip_logo_2012.jpg If your company wants social data to crunch through in a hurry, it needs access to the raw streams coming from the social media giants. Gnip is doing a great job of syndicating these and has added Tumblr to the likes of Twitter and Facebook feeds that it sells access to.

Socialbakers Give Community Managers an Analytics PRO

SocialbakersLogoTeaser.jpegMany engagement platforms can help organizations better identify social metrics, including influencers and competitors. Today, Socialbakers enters the fray with its Analytics PRO platform.

New Google+ Features Include Trending Topics, Cover Photo, Dynamic User Interface

Google is not exactly a fledgling company. But in the social networking business, the search giant is trumped by relative newcomers Facebook and Twitter in terms of popularity and acceptance among users. Google's social networking offering Google+ is constantly evolving, though, and the latest features introduced are reminiscent of some Twitter and Facebook highlights.

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