Facebook, Social Media News & Practices

Ever wondered why you can't upload video using the YouTube app to the site? Well, now there's an app just for that as Google reveals YouTube Capture, the point, shoot and upload app for content creators.  

Social media may have become an important tool for digital marketing, but according to a new study from the Acquity Group the customer engagement process needs be reevaluated.

It's a month of retrospective insights, social business has proven perhaps the most evolutionary. Just look how far we've come in a year. Not only are there more social platforms to engage with, but we're so much closer to integrating social interactions into our business applications. Whether it's a social intranet or social CRM, we're socializing business one way or another.

In this week's Facebook App of the Week we're looking at Ripe Social, a collection of page design and engagement tools.

Have you thought about the customer service goals you want to accomplish in 2013? This article provides five New Years’ resolutions to help your company give your users a better Facebook experience in the coming year.

Economically, we still haven’t left the Great Recession behind. It’s everywhere; in every enterprise balance sheet, in every merger and acquisition, in R&D departments on both sides of the Atlantic. That said, it hasn’t really dampened enthusiasm for buy-outs and there were many this year across the entire IT spectrum.

 Google+ gets updates for both the Android and iOS mobile apps today as the social service adds a bunch of new tricks, with improved photo, connection and hangout features. 

When I raise the topic of social enterprise with clients I will often get FUD (fear, uncertainty and doubt) comments, like "But people can just say what they like!" or "Why do we need social -- we've got [email, instant messaging, team sites, etc.]" or "What if someone posts inappropriate pictures?"  

Enterprise social technology provider Moxie Software is releasing a new social sales and customer service application that uses the Facebook Graph API to allow direct engagement with and targeting of customers via their Facebook profiles. The Engage Plus app is available with Moxie’s Chat Spaces live social chat support solution.

Microsoft made public its long tested-behind-the-scenes Socl social network, and it isn't terrible, it just doesn't feel different enough to spend much time there as opposed to places like Digg or Pinterest. 

You could say that 2012 was the year that the legal industry embraced social media -- but that doesn't mean that social media embraced the legal system.

Start off Fall with a new gig -- we've got a shopping list of hot jobs for you to browse. Our featured jobs list is a great collection of opportunities spanning specialties and continents. Here's who's hiring this week (and if you're hiring, post your open jobs here).

Wisemetrics, a Facebook analytics tool, has launched today. With its software, Wisemetrics aims to improve its client's social impact and engagement by giving them a more complete analytics report.

Facebook has partnered with Mozilla Firefox to integrate its messenger tool directly into the web browser’s interface.

Free analytics platform SumAll is a startup focused on providing at-a-glance insight into social and e-commerce ROI, and the company has a new round of funding to fine tune its product -- and donate to charity.