Facebook, Social Media News & Practices

Selling on Facebook is now a bit easier to track as the company is readying a new analytics tool that allows e-retailers to see which ads are most effective. 

CRM + Social = Power. Social media is the latest and greatest tool for customer relationship management, learn how to use it to your advantage.

Facebook launched a Social Job Search App yesterday, positioning it as an altruistic move of sorts.

They say they want to be instrumental in putting the world back to work. 

Facebook is experimenting with a new comment structure. The social network is testing a threading comment system that aims to make comments more conversational.

It’s time for the Facebook App of the Week. This week we're discussing the Static HTML iFrame Facebook Tab app which enables users to create custom tabs for their Facebook fan pages.

Blogging platform Movable Type has 39 plug ins available now that the entire set has been fully translated over from the original Japanese.

Enterprise social media management solutions provider HootSuite is adding six new/enhanced Facebook features for its users. Most notable is the ability to perform demographic targeting and messaging for Facebook users.

This week our Facebook App of the Week is Pagemodo, an app designed to give Facebook fan pages and tabs a more professional look.

PageLever, a company that provides analytics tools for Facebook has announced PageLever Now, a tool which allows engagement analytics to be displayed in real-time.

Facebook may eventually help to reinvigorate the mobile ad game, but for now at least, ad sellers are still favoring display ads by a wide margin, according to a study by ad vendor PaperG.

For this week’s Facebook App of the Week our focus is on RSS Graffiti. The Demand Media App is designed to help businesses manage and monitor their RSS Feeds by choosing where and how to post the information gathered.

So your company is on social media. You have a Facebook page, a Twitter presence. You dabble with Pinterest and have a blog. But what happens when someone asks a question about a product, upcoming release or the implications of that new research study? Do you reply? Or is it radio silence? A few months ago, the folks at SocialBakers, after conducting a study that found that Facebook page admins ignored seventy-percent of the questions they received, challenged companies to open their Facebook walls to a productive dialogue. So what happened?

Strutta Media announces that its social promotions tools are now integrated with interactive marketer ExactTarget's social media offerings.

For this week’s Facebook App of the Week we’re focusing on SlideShare. This is an external app that is not only designed to share presentations, but allows you to expand your company's social network reach.

Businesses are growing up on the Internet, and more and more, customers are used to self-service online. Businesses increasingly handle customer service via chat and social media channels. It's changing how we do business, Richard White, CEO of UserVoice said at the inaugural UserConf this week.