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The Problem With Yammer? People Don't Use It

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Yammer is being promoted as the new social layer of SharePoint. But Microsoft is also tying it tightly into Office 365. In the past two weeks, this has resulted in the packaging of Yammer with Office 365 small business plans, while the price of Office 365 is also about to be slashed.

There are problems with Yammer. But the problem lies not the product itself.

According to David Lavenda, vice president of product strategy at Harmon.ie, the real problem is that many people who have access to it just won’t use it — or any other social network for that matter.

Fractal CEO: Consumers Want Control of Their Data

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The next time you’re downtown, stop and look around you: people, stores, banks, transit, restaurants, stoplights -- all of them constantly generating and consuming data. Now think back to the people, all of them with their own destinations, purpose, concerns, needs and schedules -- more data.

Since 2000, when he co-founded Fractal Analytics in Mumbai, Srikanth Velamakanni has been looking closely at the data that defines our lives, our jobs, our towns, even ourselves. Fractal has helped scores of clients sort it all out to better serve each customer, analyzing client data along with its in-house data warehouse to provide near real-time solutions. 

Fractal moved to New Jersey in 2005, then relocated again to San Mateo, Calif. in 2010 to be closer to Silicon Valley. It just opened an office in Rome, will soon expand to Switzerland and has already opened in Canada. Today it provides data analytics services to companies with revenues of $10 billion to $100 billion in sales, deriving 55 percent of its revenue from the retail/packaged goods sector, 40 percent in financial services/insurance and 5 percent from technology and telecom.

How Businesses Can Make the Most of Mobile Technologies

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Mobile technology is invading the enterprise as never before, and while it is surely transformative in itself, there are layers of technology in play today that can help companies leverage mobile in new and novel ways.

This disruptive technology can be found in organizations large and small. But it is in combining multiple technologies that their true power is revealed, one industry observer has noted.

So what does a rock have to do with it?

Leap Motion Controller Gestures to the Tech Horizon

image-leapmotionapps-2013.jpgAs the world readies for the onslaught of holiday gadget buying, one of the most promising of all has already launched and been dispensed with by many early observers. The Leap Motion gesture controller debuted this summer. The $80 harmonica sized nub of metal and glass has so far proven to be a letdown.

Quandora Offers Companies the Chance to Share Knowledge Internally

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Organizations have more content to wrangle than ever before. And every day, we produce more data — faster. Storing and combing through that data in a question and answer format is an established online practice. Now vendors like Quandora are trying to bring that capability to businesses.

The Key to Innovation: Solve a Problem

Innovate by Solving Your Own Problems
Is the key to innovation simply working to solve our own problems?

This was a popular theme at a recent DEMO conference in California's Silicon Valley. Several founders of startups and entrepreneurs echoed that sentiment as they pitched investors and customers about their upcoming projects.

iOS 7 Meets Real Users Ahead of the iPhone 5S Launch

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Apple seemingly managed to find some more servers for the launch of iOS 7, with slightly less struggle to download and install the new system than previous versions. However, updates are still the order of the day as those enthusiast queues form for the top iPhone model. 

Can Movable Type Really Make a Comeback?

Can Movable Type Really Make a Comeback?If WordPress and Drupal can take over the Web CMS world, why not a company like Movable Type? After all, it was one of the originators of the easy to use, easy to build and maintain content management systems.

A Japanese company called Infocom now owns Six Apart, the company that originally built Movable Type, and it not only has a big pocket book to help the company expand, it's now readying its Movable Type push into North America.

How 5 More Web Experience Management Vendors are Dealing with Personalization

A few months back, we took a close look at how a handful of Web experience management vendors dealt with personalization. Now, we have five more WEM providers to check out, including OpenText, Kentico, Acquia/Drupal, CoreMedia and Sitecore.

Webinar Recap: Preparing for the Future of Mobile E-Commerce

Customer Experience, Webinar Recap: Preparing for the Future of Mobile EcommerceDo you know the four trends shaping the Mobile E-commerce landscape?

CIOs of the Future Must Think Like Entrepreneurs

CIOs of the Future Must Think Like EntrepreneursIn the future, CIOs must think like entrepreneurs and learn from startups in order to stave off marginalization and shrinking budgets, Ross Dawson, a futurist and business strategist said during a presentation at a recent IBM event.

Employee Engagement: Its ROI May be More Than You Think

When it comes to employee engagement, the biggest ROI is to think of your staff just like you would a customer: seek to understand their interests, their rituals, and their ways of communicating as well as how they want to be treated.

The X Factor: The Convergence of Customer Experience and Web Experience Management

Within a crowded marketplace, organizations are turning their sights to drive sales and brand recognition through one key relationship -- the customer. Under the umbrella of customer experience there is a growing fever and host of initiatives, theories and ideas of how to improve it across channels -- but at the root of it all, there is one place where customer experience must reign supreme. 

Cross-Device Search: The Next Step in Mobile Search Delivery

The world is a mobile place, we all know it. So, is there a way for enterprises to search effectively when using a combination of mobile devices? 

How to Develop and Implement Your Discovery Readiness Program

It all starts with a “discovery program framework” -- which is just a glorified checklist. But it’s proven to be one heck of a useful checklist for those organizations who are addressing litigation readiness, compliance and e-Discovery.

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