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A 'People' Perspective on Enterprise Search

Do you think of your employee's experience when creating your enterprise search strategy?

God Help Me, I'm a DAM Geek

I recently sat on a DAM discussion panel during which I repeatedly mouthed off about the way DAM ought to be if, you know, it were entirely up to me.

Social Intranets Deliver Employee Engagement and Strategic Advantage

A happy employee is a productive employee. There is a firm correlation between employee engagement and high organizational productivity and performance, across all sectors of the economy.

Why Your Traditional Intranet Is Killing Your Company

Your intranet is killing your company. 

Where Have All the Systems Analysts Gone?

There was a day, seemingly eons ago, though less than 40 years, when computer automation was just reaching its adolescence and major systems had to be carefully conceived and implemented with technology that was often as much impediment as resource.

A New King In Town For Managing e-Commerce Experiences

There is a fundamental change going on in e-commerce -- and we’re seeing it happen right before our eyes.

Innovation, Collaboration and Engagement

"Innovation occurs at the intersection of fear, opportunity and talent.” -- Bruce Cleveland, Venture Capitalist at InterWest Ventures.

From Bulletin Boards to Social Collaboration

Most people don't think corporate bulletin board when they think of their intranets. This article makes the case that intranets are just as removed from day to day work.

Mobile First: Why We Need to Rethink Online Surveys

Since 2010, page views via mobile devices have risen by 980 percent. With that, the number of surveys that are taken on smartphones or tablets is increasing -- but are you making it possible for people to complete surveys on their mobile device?

Can Digital Asset Management Reduce Liability?

A fellow Digital Asset Management (DAM) professional asked me whether I believe part of our job was to minimize liability within an organization. I answered yes. In fact, there are plenty of reasons why this is true and why organizations use this (in part) as another justification to acquire, implement and use Digital Asset Management properly.

Born Lean: Why Lean Portals Work

The term "Lean Portal" was first coined by Gartner in 2011. Since then it has quickly entered the vernacular of vendors everywhere but are they just talking the talk or can they really deliver -- and how can you tell the difference?

The Human Enterprise: Progress or Perish

Perhaps the most welcome business innovation in the 21st century is the realization that the 1990’s CEO pablum, “People are our greatest asset” is actually true. 

Why I Worry About Uncertainty First, Then About Risk

Uncertainty is inherent in any plan. But there are actions that can be taken to increase the likelihood of positive outcomes and to reduce risk.

SEO, Link Building and Google Analytics

If you’re in the world of search engine optimization (SEO), or you’re looking to enter the world of SEO, this blog will showcase a few methods to track your SEO work with Google Analytics.

Notes from SXSWi - Can Microsoft Learn from the Robin Hoods of Innovation? #sxswi

"Imitation as Innovation: Lessons from the Shanzhai" was the most intellectually challenging topic from my first day at SXSW. This talk from Lyn Jeffery, Research Director at Institute for the Future and Kris Gale, VP of Engineering at Yammer had so many paradoxes fly about the room, it took a good minute after the presentation was completed before the audience could absorb the messages deeply enough to ask any questions.

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