Forrester Research News & Articles

Business process management faces many challenges. According to a new Forrester report, the biggest challenge facing BPM success is more social than technological. As it turns out, human behavior creates more logjams than most system integrations.

While we talked about the many ways empowered employees are helping to innovate the enterprise, it’s been a while since Forrester checked in on the phenomenon they originally uncovered in October.

The traditional information-based, push-oriented Intranets are certainly out of fashion and many say have lost their value for today's organizations. At one time they offered a central location for employees to obtain information on corporate policies and procedures, find co-workers and to store their work documents. But over time they developed into more of an information black hole, where information was stored, but rarely updated and, sadly, rarely accessed.

Organizations far and wide are replacing traditional Intranets with a more "social" Intranet -- one that supports the use of social media tools for enterprise collaboration. The Social Intranet has become a meeting place to share ideas, knowledge and support each other in our daily work activities. Or have they?

While some may argue that the Social Intranet is an informal meeting place for employees, others see it as the hub, or central workspace, providing access to all information and applications. The addition of Web 2.0 technologies along with connections that open up information silos and data in secure applications, provides the perfect environment for an employee to be productive.

To help you better demarcate the traditional Intranet of yesterday from today's Social Intranet, join analyst firm Forrester Research and technology vendor Socialtext as they host the upcoming live webinar: Social Intranets: Hype or Change Agent? The event runs on Wednesday January 26 at 7pm GMT / 2pm EST / 11am PST .

Forrester Senior Analyst Tim Walters, Ph.D., Jack MacKay, Vice President and CIO at American Hospital Association (AHA) will discuss the following:

• The difference between the social intranet and a first-generation intranet
• Examples of usage within organizations today
• Tips on adoption and productivity improvements
• Benefits and challenges of integrating enterprise application data

If you think a Social Intranet is the ticket to better enterprise collaboration within your organization, make sure you know what you need to do to make it successful. Reserve your seat for the event.

Do you know what’s happening in your SharePoint environment? Do you know where you most sensitive data is stored. Do you know how secure it actually is?

The chances are that if you have deployed SharePoint, somewhere in your data repositories there is information that, if compromised, is going to cost you more than just a headache.

With this in mind, and with the growing threat to this data from unauthorized access, EMC Corporation's (news, site) security division RSA has unveiled three new solutions that could go a long way to putting your mind at ease.

Unveiled at the RSA Conference 2009 in San Francisco today, the combined solutions will secure critical information, identities and infrastructure, while at the same time ensuring full use and availability of your SharePoint platform.

The title of this article says it all, doesn't it? The folks over at SpringCM are probably jumping up and down right now, since they've just been considered a very promising company by Forrester Research. 

It took way too long, but after Forrester Research conducted a 2008 poll, the group has come to the conclusion that social media activity is now mainstream. Okay, so this news is not as shocking as one would expect, but look at sites like MySpace, Facebook, Twitter and FriendFeed for crying out loud. It is obvious that this stuff has gone mainstream. Regardless, the statistics are interesting to review, and that is exactly what we are going to do.

Well, one analyst believes so. Those involved with the Web 2.0 industry are in trouble, according to Oliver Young, a Forrester Research analyst. He believes that the supply of Web 2.0 service applications is becoming too great, and that prices will decline as a result. As if that didn’t sound bad enough, pricing is one of the few aspects left to compete with.