Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Gilbane News & Articles

Bridgeline CTO a Guest Speaker at Gilbane Conference

Gilbane Conference San Francisco 2008

Bridgeline Software’s Chief Technology Officer, Brett Zucker, has been selected to be a guest speaker at the 2008 Gilbane Conference, held in San Francisco from June 18 to June 20. He’ll be part of a panel that will discuss the latest trends and newest approaches to managing web content and will also get to lead his own session on the future of online collaboration.

Study Reveals Digital Media Growth Abounds

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Gilbane Group Inc. an analyst and consulting firm that has been writing and consulting about the strategic use of information technologies since 1987 has announced the general release of Digital Magazine and Newspaper Editions: Growth, Trends, and Best Practices, a comprehensive study of the growing market for digital editions of periodical publications.

Before we divulge the results of the study, let’s take a moment to make an educated guess about what revolutionary information could have been gathered about newspapers and their online counterparts. Would it reveal, per chance, that more people than not are reading the news online? Or perhaps that more technology publishers are going online and abandoning print? What about advertising revenue? – could it be that it’s more lucrative online?

CM Pros to Host 2008 Spring Summit

CMPros Spring Summit

West coast CMSers, it’s time to get yo’ summit on. The Gilbane Group and Lighthouse Seminars have announced that the 2008 CM Pros U.S. Spring Summit will take place on June 17, in conjunction with the fourth Annual Gilbane San Francisco Conference which is June 18-20 at the Westin Market Hotel in San Francisco. The summit will offer attendees an in-depth forum for discussing the business and technical side of managing and delivering dynamic content.

Analytics Can Improve the Customer Experience

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It’s a rare organization that does not track at least a minimum set of web analytics for their customer facing websites. The problem is rarely that there’s no data. Rather it’s what to do with that information once you have it in your hands. More often than not, it’s under utilized and probably finds it’s home in that virtual pile on your desktop.

It doesn’t have to be that way. There’s an upcoming Webinar co-hosted by Bridgeline Software and the Gilbane Group that will show you how to better use your analytics data to make decisions and improve the customer experience, and in the end improve your bottom line.

Google at Gilbane Conference: Quality Search is Critical

Gilbane Conference,Google

For those attending the upcoming Gilbane conference who are more on the geeky side of the spectrum, get stoked: Udi Manber, a Google Vice President of Engineering, will start off the annual San Francisco conference on June 18th at 8:30am with a discussion on Google’s search quality and continued innovation.

While Google’s success is generally thought of as being a result of their use of link activity and PageRank to supplement keyword search, this is in fact just one of many signals that help provide users with most relevant results. Udi Manber will share valuable info on improving search that should be relevant to everyone in the tech industry.

“Udi Manber is the engineering vice president in charge of this ongoing, and necessarily secret effort (on improving searches). What Udi is able to share about improving search will be interesting to all, but especially valuable to knowledge workers whose need for quality search is critical,” said Gilbane Group CEO Frank Gilbane.

The Gilbane Conference, now in its fourth year, has gained a reputation as a forum for bringing together vendor-neutral industry pros that share and debate the latest information technology experiences, research, trends and insights. Topics to be covered in depth will include enterprise search, text analytics and content globalization and location.

Details on the Google keynote session as well as other keynotes and conference breakout sessions can be found here.

Gilbane's Beyond Content Management Conference

gilbane, conference, content management

Here’s a quick heads up for you Bay Area CMSers: The 4th annual Gilbane San Francisco conference is coming to the Westin Hotel, June 18-20.

Acumium Wins Best in Class by Gilbane User Survey

acumium,Gilbane Use Survey

Acumium LLC is stoked, and for good reason. A recent survey on Web Content Management User Experience conducted by the Gilbane Group has given Acumium the highest rating from respondents for their “ease of navigation and use of feature-functions”.

Gilbane San Francisco 2008 Conducting Call for Papers

Gilbane San Francisco 2008, the annual West Coast shindig for Web CMS and myriad other geekage, is currently accepting proposals for panels and presentations. Your stable of appropriate topics may include:

  • Web CMS
  • Enterprise wikis, collaboration, blogging (erg)
  • Content globalization and localization
  • “Enterprise 2.0,” enterprise search, or semantic technologies
  • Enterprise CMS
  • Digital rights management
  • Publishing technology

(Guys, please don’t make this a Twitter-fest.)

Your deadline is January 15, 2008. Hurry and submit a proposal.

The conference will take place at Westin Market Hotel, San Francisco, from June 17-19. Marketh thy calendars.

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Gilbane: Hot Banana is Top Banana for Usability, Integration

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It’s all about Gilbane this week, of course. The latest news from the Boston conference relates to Hot Banana’s Web CMS, which topped the poll for Overall Ease of Use in Gilbane’s “Survey on Web Content Management User Experience.”

Document Imaging Troubles? Lead Your Horses to KnowledgeLake

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Trying to work out how to bring innovation to the archaic practice of document imaging?

Prick your ears up for this webinar sponsored by KnowledgeLake. It takes place on Thursday November 8, 12 PM CCT.

Listen in as Bill Trippe of Gilbane and Bob Bueltmann of KnowledgeLake discuss the practical aspects of SharePoint, enterprise CMS and various platform strategies. The event is sponsored by KnowledgeLake.

Register with them. When you do, you’ll receive a white paper on SharePoint and the “platform approach” to document imaging solutions, courtesy of the smart folk at Gilbane.

Managing Global Customer Experiences, Better

Gilbane Content Management Conference

Web CMS vendor Sitecore has recently been on about this. The SDL Tridon deal was arguably driven by the opportunity in global Web content management. Vendors like Clay Tablet have been throwing some chips in the game as well.

Staying in command of the prevailing content management winds, the Gilbane Group’s November conference squarely targets the theme.

According to Gilbane, global business mandates spell the end of cottage-industry approaches to global content management. They assert that it’s now time to rethink content management and translation process management, and to bring these practices together effectively with people, process and technology.

You too can learn to speak like this. Just get yourself registered for the three-day Gilbane Boston conference, kicking off on November 27th. Early birds save US $200 with the discount code “Gilbane”.

Event: CM Conference Trifecta Hits San Francisco

Content management professionals have every reason to look forward to next month. With a gaggle of professional comings together and free drinks courtesy of our kindest CM vendors, this coming April in San Francisco is turning into an CM bonanza you might not want to miss.

First there’s Gilbane SF, in parallel is the Localization Industry Standards Association (LISA) Forum, and then just on the heels will be the CM Professionals conference.

Conference: Gilbane Content Technologies in Washington DC

The second annual Gilbane Conference on Content Technologies will be held at the Ronald Reagan Building in Washington D.C. on June 5-6, 2007. Presented by The Gilbane Group, Lighthouse Seminars and CMS Watch, this conference aims to bring together government and industry executives to discuss content management best practices.

With a concentrated focus on previous lessons learned and best practices, the conference will be chaired by Tony Byrne. “Washington, DC is perhaps the most content-rich city on earth,” said Byrne. “Among associations, non-profit organizations, publishing firms, consultancies, universities, and of course the federal government, we see enterprises generating much more digital content than they have systems today to adequately manage. This conference can help them get a much better handle on the problem.”

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