Google Hangouts News & Articles

The hour is almost upon us for our Google Hangout. Join us at 12 noon EDT for an in depth look at customer communities: where they fit in customer experience strategy, their influence on business decisions, and how social media is affecting them.

Be they grassroots or company owned, customer communities play an important role in customer experience strategy. Listen in this Thursday, April 11, as we host a Google Hangout to discuss these important customer connections.

The time is upon us! We're just a little under an hour away from this month's Google Hangout. We'll be talking about Social Engagement Standards -- how can businesses establish the value of social engagement? Is it even possible?

A "like" is to "Tweet" as a comment is to... With new platforms to support social business emerging every year, the need for a standard method of engagement measurement grows stronger. How can businesses establish the value of this social engagement? Is it even possible?

Confused how to join in on CMSWire's Google Hangout fun? So were we. But it’s easy to do and you have options for how to join.

First things first: We do "On Air" events -- these are recorded Google Hangouts that once completed are available in Google+ and on our YouTube Channel.

But just to be clear, you will not be in the video unless you are an invited panelist (so no need to take a shower), you will just be watching the discussion. If you’d like to ask a question, use the hashtag associated with the Hangout and post your question in the comments section of the event, on Twitter, CMSWire’s Google+ page or on CMSWire’s YouTube page -- we’ll be watching and we will show your question to the panelists.

Door Number One: CMSWire’s Google Plus Home Page

Beginning at least 5-10 minutes before the event is scheduled to start, you will see a placeholder for the Hangout on CMSWire’s Google Plus page in the Activity stream. It will go live when the event goes live. In the meantime, it will look a bit like this:

Door Number Two: The Google Plus Event Page for the Hangout

Each Hangout is listed on CMSWire’s Google Plus Events page, listing the event topic, date and time. Our events are open to viewing by the public, so you can use this page to rsvp to let us know you’ll be watching.

It will look a little like this:

When you click on the Google Hangout you are interested in, you will be brought to the detailed Event page for that Event. This is the place to be to get updated information on the event, see who's attending and ask any questions before or during the event.

Please note that thanks to Google, the Event invitation is not directly connected to the Google Hangout for On Air events. So you won't see a placeholder for the event like you do above in Door Number One.

When the Hangout is ready to start, we'll provide links to our YouTube stream of the hangout, a location on CMSWire.com where you can watch the hangout, or be pointed to the Google+ Activity Stream.

Here is what an Event Page for a Hangout looks like:

Door Number Three: CMSWire’s YouTube Page

The event will broadcast live on CMSWire’s YouTube Page. You will see the placeholder for the Hangout starting a few minutes before the scheduled time; the event will go live when the moderator starts to broadcast the Hangout.

Use the comments section to ask any questions you may have for the panelists. The Hangout will be posted permanently on the page for future viewing shortly after the Hangout concludes.

Door Number Four: CMSWire’s Home Page

There will be a reminder article related to the Hangout posted on CMSWire’s Home Page the day of the Hangout. The video will be embedded in this article just before the event begins for your viewing pleasure.

Door Number Five: CMSWire’s Twitter Feed

Want to follow the conversation as it happens, but can’t watch the whole video? Follow CMSWire’s Twitter feed, where we will be live Tweeting the event. Use the Hangout’s hashtag to post any questions you may have for panelists on Twitter.

Customers are searching for ways to solve their problems and help their own customers in new ways in the digital age. Companies that focus on those customers will be able to create the best Web experiences for them, and marketing automation is a key tool to accomplish this.

The time is upon us for CMSWire's second ever Google Hangout. We've assembled a great panel to discuss the potential and the challenges of integrating Web Experience Management with Marketing Automation.

During our inaugural public CMSWire Google+ Hangout session in December, we chatted with experts on how social business is challenging for large companies to implement, but also how it as been successful in limited cases.

Curious if you could get more bang for your buck if you integrated your Marketing Automation Platform (MAP) with your Web Experience Management (WEM)? Wondering if it's a possibility or it it's more trouble than it's worth? Join us on February 20th as we host a Google Hangout to discuss the opportunities and challenges of integrating your MAP and WEM.

Social Business Challenges
What is the biggest obstacle to becoming a truly social business? Is it culture? Or is technology standing in the way of your social transformation?

Industry Trends in 2013
Themes and predictions are on our minds. For web content management it's Multi-touch, Cloud and Social CRM. For for social collaboration, it's the drive to social as a business tool, going beyond Facebook for business.

Google Hangout: What Drives Social Business
Next Wednesday at 11am ET, 8am PT, CMSWire will hold its inaugural Google Hangout. We will be discussing what lies ahead for social business. Mark your calendars and watch for more details.

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