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Governance News & Analysis

The Surprising Scarcity of IT Security Talent

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No, it is not your imagination: good IT security help is hard to find.

So says a new survey by ISACA and RSA Conference, which reports that 82 percent of organizations expect to be attacked in 2015 – yet acknowledge that they have talent pool that is largely unqualified and unable to handle complex threats.

More than one in three companies or 35 percent are unable to fill open security positions, according to the report, The State of Cybersecurity: Implications for 2015.

Given that online security has been a brewing issue for years — and that universities and colleges have not been shy about promoting their computer science departments and degrees — it is fair to wonder what the heck is going on. Are these IT skills really that scarce and difficult to acquire?

Shadow IT Isn't Going Away - and That's a Good Thing

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There's a new public enemy number one in the land of information management -- shadow IT.

The name alone sounds ominous, as if the “The Imperial March” from "Star Wars"should play in the background when you say it. It portends rogue employees, covert operations and malicious attempts to undermine the good work of corporate IT. The negative hype surrounding shadow IT has reached fever pitch -- which means that it's grossly overblown.

While shadow IT has its share of drawbacks, the overwhelmingly negative connotation attached to it is unwarranted, and the notion that organizations need to destroy it is false.

Shadow IT is not going away. Not now, not in the future. In fact, the formation of shadow IT groups will only grow larger as the data landscape and thirst for analytics continues to expand. More important than its staying power, however, is something no one wants to acknowledge: shadow IT is a good thing.

Moving Your Information Governance to the Cloud

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In spite of frequent reports about the uptick in cloud adoption -- with a recent IDC report predicting an additional 11 percent shift of IT budget away from in-house IT delivery towards different cloud models by 2016 -- some businesses are still hesitating. To them, maintaining tight control of corporate information means keeping it on-premises.

However, moving data to the cloud does not have to equal loss of control over data, or a decrease in its security, governance and privacy.

So how do you navigate the pillars of cloud data governance?

Who Is Your Weakest Link? The Risks of Cloud Partners

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Think your organization is safe if it minds its own security?

Think again.

You’ve also got to worry about security at all those companies you associate with, from suppliers and consulting firms to PR agencies, systems integrators, event planners and even heating and cooling vendors.

Are You Ready to Tap the Power of Intelligent Business Clouds?

Just when companies are finally mastering the definition of hybrid clouds, Accenture claims there is a new paradigm on the horizon.

It predicts the next wave of hybrid clouds will be "Intelligent Business Clouds." And that's more than some vague marketing idea — or so it claims.

In a new report released by Accenture recently, it describes these new hybrid deployments as a way of working and combing multiple clouds and multiple vendors to offer highly adaptable applications to manage context-rich data as well and flexible IT infrastructure.

Walking the Walk - Really - at #AIIM15

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Before his life as a technology marketer, Tim Osman was a high school athletics coach. He looks the part, from his shaved head down to the temporary cast he wore because of a torn calf muscle acquired in a basketball game.

Osman’s roundtable session at the AIIM Conference 2015 in San Diego this week stuck out from the agenda.

Who would show up to session at a technology conference that promised a dose of exercise? Even in San Diego — with its picture perfect weather — it didn’t seem like a popular choice.

But a robust group took on Osman’s challenge to lace up their sneakers, play hooky from the conference and take a sanctioned stroll along San Diego Bay to think creatively about addressing challenges in information management by first addressing a personal transformation.

People Prevail Over Processes at #AIIM15

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Event planners in San Diego tell conference organizers to schedule their most important speakers on the first day of their event.On the following days too many attendees will be lured outside by the weather and the nearby tourist attractions.

Whether it was the pressing problems of the industry, the appeal of the speakersor the opportunities for face-to-face collaboration, the AIIM Conference 2015 proved the exception that broke the rule this week.

Despite its bay front location and 75-degree weather in March, conference attendees filled keynote seats, filled roundtable roomsand spent time with vendors and colleagues from the pre-conference sessions Tuesdaythrough today.

In an era of multiple ways to connect via technology, meeting face to face still carries value. Despite the growing array of tools available to solve the everyday problems faced by their companies and organizations, information managers agreed the real solutions rest within an understanding of the people called upon to manage the processes they devise.

The Continued Failure of Risk Management Practices

Risk management is not about avoiding failure -- it is about achieving success.

The ERM Initiative at North Carolina State University, led by Mark Beasley, has published itssixth report on the state of risk management. I saw the first report in 2010 and frankly, not much has changed.

Digital Disruption's Unglamourous Side: Digital Governance

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Most global enterprises look to digital transformation as the only way to remain competitive. They also view it as an opportunity to increase multi-channel customer engagement while reducing IT infrastructure costs.

But some enterprises are slow to adapt to today’s technological evolution. While the idea of flying cars is a ways off, the idea of implementing cloud applications and big data analytics shouldn’t be just as far-fetched. A number of reasons explain why some still live in the offline ages, one of the bigger ones being lack of understanding. Why fix what isn't broke?

The New Age of Intranets: Publishing and Content

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The evolution of intranets is happening even as you read this. Last month we took a look at the role planning and corporate communications play inthis New Age of Intranets.Today we'll tackle content.

One of the great hassles with intranets is managing and updating content. It can kill what is an otherwise successful intranet. During the planning phase, clients will propose dozens of great ideas of what types of content to be shared. The hard part comes in with obtaining that content -- creating it, approving it, getting it posted -- on a regular basis.

Publishing is critical to the ongoing success of an intranet. When employees consistently see good, valuable and recent content, your site becomes sticky and you will achieve a better return on your intranet investment. Let's take a look at what this requires.

Blame the C-Suite for Your Failed SharePoint Project

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About two out of three organizations complain their SharePoint projects have stalled (26 percent) or failed to live up to their expectations (37 percent).

And it gets worse, according to new AIIM research.

A majority of respondents blame those SharePoint failures on lack of support from senior management.

'Managing Chaos': The Long, Winding Road to Digital Governance

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Governance is a lot of different things to a lot of different people. For records managers it's all about metadata. For C-level managers it's a way of preventing lawsuits. For others it's an organizational straitjacket.

This week Lisa Welchman published her much anticipated book on digital governance, "Managing Chaos." Welchman is a recognized expert in the digital governance field and president of Digital Governance Frameworks at ActiveStandards.I could't wait to read this book. And (spoiler alert) -- I was not disappointed.

Link Information Architecture to Productivity

2015-18-February-To-Do-List.jpgDuring his keynote at the Worldwide Partner Conference last July in Washington DC, Microsoft CEO Satya Nadella spoke at length about the company's messaging evolution from "devices and services" to a "platforms and productivity" theme. For many on the IT side of the house, productivity has long been a part of KPIs and metrics, in many different forms. Productivity's ultimate goal is to help businesses move faster, become more effective and be more accurate.

The Yammer vs. SharePoint Governance Taste Test

2015-02-February-Coffee-Coffee.jpgDo you remember the Folgers Crystals instant coffee commercials from the 1980s? In these 30-second advertisements, a surreptitious survey is taken of diners in a fancy and presumably expensive restaurant. Served after-dinner coffee, they inevitably describe for the camera how fantastic it tastes and smells. Just as inevitably, the shock of the coffee drinkers when they discovered they’d actually been served Folgers Crystals -- instant coffee, not the freshly-brewed European blends they’d been expecting -- gave their snobbish expectations the lie.

In many ways the governance of Yammer vis--vis the high-powered governance features of SharePoint is similar to that cup of Folgers coffee versus flavor expected of the freshly-brewed premium blends.

Push for Strategic Governance in Information Management

In the middle of last year I moved roles from the corporate intranet team to my current role as Director of Technology Strategy and KM for Legal, Corporate and Compliance Group.

Though the roles are quite different, there's one word that links the two together -- governance.

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