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Governance News & Analysis

Customers Aren't Worried About Data Breaches [Infographic]

2014-20-November-yawn.jpgHere's good news for every company that's careless with personally identifiable information: Your customers apparently don't care.

A new study by global IT association ISACA shows that consumers haven’t changed their shopping behaviors despite a year of retail data breaches — worrisome, the organization maintains, especially with the shopaholic trifecta of Thanksgiving Day, Black Friday and Cyber Monday is just a week away.

It's not that consumers are unaware of the problem. According to the 2014 ISACA IT Risk/Reward Barometer, almost all US consumers (94 percent) have read or heard about major retailer data breaches in the past year. But while three-fourths of those surveyed claim those data breaches have increased their concerns about their personal data privacy, few are doing anything about it.

When Your Organization's Reputation is at Risk

An organization’s reputation is critical to their success (in almost every case). A smart CEO and her board pay attention to the organization’s reputation and take care to nurture, protect and grow it.

A new survey by Deloitte reinforces that obvious truth and states one other truth that should be obvious to us all: “reputation risk is driven by other business risks.”

Nitro: From Down Under to Over $15M

Document productivity company Nitro, originally founded in Melbourne, Australia, will beef up its San Francisco headquarters after raising $15M from Bay Area venture capitalists (VCs) in a bid to go after the big fish of document management, including Adobe and Citrix.

Nitro's products, including Nitro Pro and Nitro Cloud, enable document sharing in the enterprise. This includes the ability to sign and share documents and exchange them on mobile devices.

Hey CIO, CEO: You're Leaking Data

Of all the vital responsibilities C-level executives have, keeping data secure is a big one. Especially today, when many managers consider data to be the "new gold" or the "new oil”… feel free to add your own metaphor.

The Harvard Business Review has published a number of articles that say that those who leverage their data best will be at a competitive advantage.

“Data-driven decisions tend to be better decisions. Leaders will either embrace this fact or be replaced by others who do,” wrote Andrew McAfee and Erik Brynjolfsson in an article in 2012.

But what happens when your strategic data is at someone else’s disposal as well? And we’re not just talking about data that’s been hacked or deliberately open sourced and shared with select parties, but also the stuff that your employees lob over company firewalls for convenience sake.

If you’re a manager this kind of behavior should be cause for concern because we could be talking about the very strategic assets and intellectual property you’ve been charged to protect.

Creating Governance Solutions for Hybrid SharePoint Environments

2014-03-November-Air-Ground.jpgWhat are the differences between SharePoint governance in online versus on-premises deployments? This question comes up regularly at conferences and events -- administrators and business owners alike want to know if their organizations need to change their administration activities for the cloud. With many organizations either planning a move to the cloud or developing those plans, they need to know whether there are differences in what you can manage and how SharePoint is managed in the cloud.

Are there differences? Yes. Will these differences impact your existing governance policies and procedures? Most definitely.

Big Data Projects: Taking Care of the Foundation

2014-30-October-Building-Blocks.jpgAll programs need a foundation, and big data programs are no different. Preparing an organization for big data requires a lot of the same capabilities for small data, content management and other information management and access programs. The challenge lies in making it real for the organization and paying for long term capabilities with short term benefits.

Office 365 Promises Greater Data Security, Theft Protection

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Despite the progress Microsoft is making with Office 365, its claim to universality won't stand up until it gains traction with government and public bodies. Microsoft obviously understands this.

While Microsoft the company has given Office 365 for private enterprises a lot of love in the past few months, it hasn’t been neglecting the public sector either. And that makes the thorny issue of regulatory compliance even more critical.

Regulatory compliance is important for the private sector, but it is essential for public agencies. As a result, Microsoft is introducing IRS 1075 compliance to Office 365. The goal here is to prevent anyone from walking away with personal financial information, especially tax related data.

Why HP Pulled Autonomy and Vertica into a Big Data Union

2014-22-September-Drum-Duo.jpgHP ended months of speculation on its plans for the Autonomy acquisition in August with the announcement of its Big Data business group, which brought Vertica and Autonomy together on the same platform. 

Badly stung by the Autonomy acquisition, it had taken HP some time to stick its head up over the parapet again. But by pulling together Vertica and Autonomy, it did just that, and a lot more besides.

Hoarders Anonymous for Unstructured Data

2014-19-September-Pez-Collection.jpgDo you have a storage area where you keep items you rarely or never use? Do you periodically sort out your stuff, or do you keep collecting items of debatable value? It’s human nature to hold onto things we never use for extended periods of time -- it's like the junk drawer everybody has somewhere in their house that holds a collection of random items we think are important, but we usually use the same few items every time we open the drawer.

It’s called a “JUNK drawer” for a reason -- because it’s mostly junk, and most of it should be tossed in the trash. So why do we keep these items of questionable value or use?

Why You Must Identify Risks in SharePoint Technology #SPTechCon

information management, Why You Must Identify Risks in SharePoint Technology #SPTechCon

SharePoint stakeholders can't know their risks without knowing their requirements.

And they can't know their risks without knowing the potentially adverse effects of those risks.

Bill English, 11-consecutive SharePoint MVP winner, champions these thoughts. Knowing your risks and potential outcomes can lead to strong governance and compliance.

And as English told an audience here today at the SharePoint Technology Conference at the Boston Park Plaza hotel, "Governance is the enforcement of compliance." 

The Anatomy of a Failed DAM Project

2014-28-August-Operation.jpgAs a consultant, I have seen many DAM projects unfold that ranged from nearly perfect to raging fiascos. In the spirit of learning from mistakes made by others, what follows are some of the most common DAM project failures and tips on handling them.

How to Succeed with DAM

2014-26-August-Horseshoes.jpg“The secret of success is to do the common things uncommonly well.” -- John D. Rockefeller

The question I hear most often from clients in all industries is how do I “succeed” with DAM -- how do I make it a successful system and provide real and meaningful benefits to the organization?

The short answer is that there is no “silver bullet” as to what success is. Success means many things to many people. In many ways, success is having the cognitive capacity to internalize what success may be, and then having the strength to achieve that success and applying that in all that you do. Success in DAM starts by defining what your customers and business want to do with digital assets and then creating the plan to achieve it. What DAM success is not is buying the software and hardware and then pushing the button; DAM is far more than that.

5 Questions to Consider Before Launching a DAM Initiative

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In a world with increasing numbers of rich media assets and a diverse set of distribution channels, organizations are taking a closer look at rich media management tools like digital asset management (DAM). However, the market is fragmented, and relatively few big-name vendors offer DAM solutions. The Forrester clients I speak with are often new to DAM (or new to next-generation, customer experience-focused DAM), and are looking for advice on where to get started. What questions should you ask when considering a new DAM system?

HP Fuses Data Management Assets for Internet of Things Play

2014-8-22 HP Strealines Data Business.jpgThe pieces are finally falling into place. Over the past two years since that acquisition, HP has been building up Autonomy’s portfolio and pushing it in a million different directions. Late last night the master plan became clear.

HP is pulling Vertica, HP Autonomy’s core IDOL business, and all of the HP Autonomy Information Management and governance businesses to form the Big Data business group.

It is also taking its Aurasma augmented reality software and tying it into HP Autonomy’s customer engagement solutions to form the Marketing Optimization business group.

Take Back Your SharePoint Governance Plan

2014-21-August-Tug-of-War.jpgLet’s start at the beginning … What is a governance plan? In the IT world a governance plan is typically a set of roles, responsibilities, procedures, policies, etc., that an organization can build around the usage of a particular piece of technology. When you are implementing new software either for the first time or in preparation for an upgrade, a governance plan is important, but depending on the technology, may not always be required.

When you are implementing SharePoint, a governance plan is definitely required.

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