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Governance News & Analysis

Who Is Your Weakest Link? The Risks of Cloud Partners

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Think your organization is safe if it minds its own security?

Think again.

You’ve also got to worry about security at all those companies you associate with, from suppliers and consulting firms to PR agencies, systems integrators, event planners and even heating and cooling vendors.

Are You Ready to Tap the Power of Intelligent Business Clouds?

Just when companies are finally mastering the definition of hybrid clouds, Accenture claims there is a new paradigm on the horizon.

It predicts the next wave of hybrid clouds will be "Intelligent Business Clouds." And that's more than some vague marketing idea — or so it claims.

In a new report released by Accenture recently, it describes these new hybrid deployments as a way of working and combing multiple clouds and multiple vendors to offer highly adaptable applications to manage context-rich data as well and flexible IT infrastructure. 

Walking the Walk - Really - at #AIIM15

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Before his life as a technology marketer, Tim Osman was a high school athletics coach. He looks the part, from his shaved head down to the temporary cast he wore because of a torn calf muscle acquired in a basketball game.

Osman’s roundtable session at the AIIM Conference 2015 in San Diego this week stuck out from the agenda.

Who would show up to session at a technology conference that promised a dose of exercise? Even in San Diego — with its picture perfect weather — it didn’t seem like a popular choice.

But a robust group took on Osman’s challenge to lace up their sneakers, play hooky from the conference and take a sanctioned stroll along San Diego Bay to think creatively about addressing challenges in information management by first addressing a personal transformation.

People Prevail Over Processes at #AIIM15

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Event planners in San Diego tell conference organizers to schedule their most important speakers on the first day of their event. On the following days too many attendees will be lured outside by the weather and the nearby tourist attractions.

Whether it was the pressing problems of the industry, the appeal of the speakers or the opportunities for face-to-face collaboration, the AIIM Conference 2015 proved the exception that broke the rule this week.

Despite its bay front location and 75-degree weather in March, conference attendees filled keynote seats, filled roundtable rooms and spent time with vendors and colleagues from the pre-conference sessions Tuesday through today.

In an era of multiple ways to connect via technology, meeting face to face still carries value. Despite the growing array of tools available to solve the everyday problems faced by their companies and organizations, information managers agreed the real solutions rest within an understanding of the people called upon to manage the processes they devise. 

 

The Continued Failure of Risk Management Practices

Risk management is not about avoiding failure -- it is about achieving success.

The ERM Initiative at North Carolina State University, led by Mark Beasley, has published its sixth report on the state of risk management. I saw the first report in 2010 and frankly, not much has changed.

Digital Disruption's Unglamourous Side: Digital Governance

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Most global enterprises look to digital transformation as the only way to remain competitive. They also view it as an opportunity to increase multi-channel customer engagement while reducing IT infrastructure costs.

But some enterprises are slow to adapt to today’s technological evolution. While the idea of flying cars is a ways off, the idea of implementing cloud applications and big data analytics shouldn’t be just as far-fetched. A number of reasons explain why some still live in the offline ages, one of the bigger ones being lack of understanding. Why fix what isn't broke?

The New Age of Intranets: Publishing and Content

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The evolution of intranets is happening even as you read this. Last month we took a look at the role planning and corporate communications play in this New Age of Intranets. Today we'll tackle content.

One of the great hassles with intranets is managing and updating content. It can kill what is an otherwise successful intranet. During the planning phase, clients will propose dozens of great ideas of what types of content to be shared. The hard part comes in with obtaining that content -- creating it, approving it, getting it posted -- on a regular basis.

Publishing is critical to the ongoing success of an intranet. When employees consistently see good, valuable and recent content, your site becomes sticky and you will achieve a better return on your intranet investment. Let's take a look at what this requires.

Blame the C-Suite for Your Failed SharePoint Project

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About two out of three organizations complain their SharePoint projects have stalled (26 percent) or failed to live up to their expectations (37 percent).

And it gets worse, according to new AIIM research.

A majority of respondents blame those SharePoint failures on lack of support from senior management.

'Managing Chaos': The Long, Winding Road to Digital Governance

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Governance is a lot of different things to a lot of different people. For records managers it's all about metadata. For C-level managers it's a way of preventing lawsuits. For others it's an organizational straitjacket.

This week Lisa Welchman published her much anticipated book on digital governance, "Managing Chaos." Welchman is a recognized expert in the digital governance field and president of Digital Governance Frameworks at ActiveStandards. I could't wait to read this book. And (spoiler alert) -- I was not disappointed.

Link Information Architecture to Productivity

2015-18-February-To-Do-List.jpgDuring his keynote at the Worldwide Partner Conference last July in Washington DC, Microsoft CEO Satya Nadella spoke at length about the company's messaging evolution from "devices and services" to a "platforms and productivity" theme. For many on the IT side of the house, productivity has long been a part of KPIs and metrics, in many different forms. Productivity's ultimate goal is to help businesses move faster, become more effective and be more accurate.

The Yammer vs. SharePoint Governance Taste Test

2015-02-February-Coffee-Coffee.jpgDo you remember the Folgers Crystals instant coffee commercials from the 1980s? In these 30-second advertisements, a surreptitious survey is taken of diners in a fancy and presumably expensive restaurant. Served after-dinner coffee, they inevitably describe for the camera how fantastic it tastes and smells. Just as inevitably, the shock of the coffee drinkers when they discovered they’d actually been served Folgers Crystals -- instant coffee, not the freshly-brewed European blends they’d been expecting -- gave their snobbish expectations the lie.

In many ways the governance of Yammer vis-à-vis the high-powered governance features of SharePoint is similar to that cup of Folgers coffee versus flavor expected of the freshly-brewed premium blends.

Push for Strategic Governance in Information Management

In the middle of last year I moved roles from the corporate intranet team to my current role as Director of Technology Strategy and KM for Legal, Corporate and Compliance Group.

Though the roles are quite different, there's one word that links the two together -- governance. 

How to Be Smart with Your Corporate Data

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The cyber attack against Sony Pictures revealed a treasure trove of titillating sensitive corporate data: emails that revealed the true feelings of certain producers for certain movie stars, sensitive compensation data for employees up and down the company's food chain, and scripts of future movies.

The attack has been declared the work of a mysterious group that calls itself the Guardians of Peace — a group US intelligence officials have concluded are involved with the North Korean government.

But imagine how foolish – and how liable – the IT security shop at Sony Pictures would look if this information leaked to the public through its own sloppy policies and willingness to look the other way as employees took short cuts to make their work processes easier. That is, imagine the headlines if this data had been snatched from an unprotected or minimally protected collaboration app that resided in the cloud.

For that's a major vulnerability at many companies, concludes SailPoint's Annual Market Pulse Survey.

Getting a Grip on Information Governance

Cyberspace is looking a lot like the Wild West these days, with outlaw hackers ready to rob you of your data and the sheriff nearby looking to make sure you’re sticking to the letter of ever-tightening laws.

Are you ready?

A new Forrester Consulting survey report, Governance Takes a Central Role as Enterprises Shift to Mobile, commissioned by Druva, a data protection and governance firm, shows that more and more companies are responding to these pressures by boosting spending on information governance (IG) and adopting new systems to better-manage data.

A Sneak Peek Into Information Governance's Future

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Information governance is slowly moving beyond its traditional image as a center of risks and costs as it evolves into a technology practice that delivers added value for companies.

That was one of the themes yesterday in a CMSWire Webinar, "Real Customer Successes: Business Transformation with Information Governance." The speakers were Barclay T. Blair, executive director and founder of the Information Governance Initiative (IGI), and Stephen Ludlow, the director of product marketing at OpenText who leads that company's e-discovery and information governance (IG) practice.

The core of the presentation was a preview of a benchmarking study by IGI that is based on interviews with 30 information governance managers.  You can watch the full webinar by clicking here or at the end of this story. The full IGI study is scheduled to be released in January.

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