Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Hartman Communicatie News & Articles

At the Intersection of Social Media, Mobile and CMS #mmojo

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What’s better than social media? Social media 3D.

This was one of the statements made today by Erik Hartman, the organizer of the Mobile Mojo event in Utrecht, NL, as he kicked off the conference, stressing the value of having real-life, 3D conversations. During the day we delved into strategies and techniques designed to get more value in your content strategy from mobile channels and social media. Here are the highlights.

ECM Maturity Model Grows to v2, Adds More Community Feedback

A little over a year ago, the ECM Maturity Model (ECM3) version 1 saw the light of day. The goal was (and still is) to tame Enterprise Content Management challenges in a step-by-step fashion and have a prescriptively descriptive framework to help organizations assess their own levels of maturity.

In version 2, more community feedback was included, and the doors are still open if you want to contribute your thoughts.

TIMAF Call for Best Practices in Information Management

Feel passionate about Information Management (IM) and related disciplines? The Information Management Association Framework (TIMAF) invites you to submit your Proposal for Best Practice or Presentation Proposal, if you want to be considered for the first ever TIMAF Best Practices Benelux Award.

Deadline for the best practices proposal submission is August 15, 2009. The award will be announced at the HartmanEVENT 2009, scheduled to take place on October 8 in Utrecht, the Netherlands.

All accepted proposals within the Benelux area will be automatically considered for the award, which is designed to give recognition to an Information Management project that have succeeded in getting more value out of the often messy enterprise content.

Head over here and share your experiences with the world.

ECM3 Maturity Model: Taming Enterprise Content Management Challenges

Trying to organize and implement Enterprise Content Management (ECM) solutions is a bit like wrestling a morphing blob of goo. Squeeze one part of the blob to get it under control and another section bulges out and falls on top of you.

For two years, a quartet of industry players has worked on ECM3 -- an ECM Maturity Model created to help organizations tame the mighty blob. Let's take a look at what they came up with.

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