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Topic: Info Architecture (1 - 4 of 4 articles)

Businesses need to dig deeper to connect with customers in the expanding sea of Web 2.0 user-generated content.


Staff overwhelmingly want a better organized intranet where they can quickly find people, policies and procedures, and forms.


Why can't people just get along? And even more importantly, why can't everyone just see things MY way?

Of course I jest (no, really) -- but in the Web world, disagreements in the enterprise often arise from subjective intuition; that is, one's visceral reaction to that not-so-lovely green on the homepage, or to serif fonts, for example.

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If you're thinking of redesigning your website, ask yourself this question: Am I simply papering over the cracks?



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