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Information Architecture News & Analysis

Information Architecture: The Engine that Drives Retail

2014-22-July-Steam-Locomotive.jpgUnder pressure from pure play e-Tailers such as Amazon and eBay, brick and mortar retailers are scrambling to defend their businesses. To stay competitive, most have now added an e-Commerce channel. The challenge for many legacy retailers is that e-Commerce has involved a long learning curve and now mobile and web channels have become part of core functionality rather than a cutting edge addition to the brand.  Add to this that many traditional retailers still lack a core competency in the technical nuances necessary to compete effectively with the Amazons and eBays.

Dusting Off Intranet Metadata and Search

2014-22-July-Antiques.jpgSome people assume that if a concept is old, it's no longer relevant. Since we looked at the continued relevancy of the quaint old fashioned concept of information publishing on intranets in last month's post, I thought we'd take on a few more of those dusty relics of days gone by today: metadata and intranet search. The concepts are interrelated in that the success of communicating content on a one to many basis -- or an n to m basis, as you may have a small body of publishers or content creators putting out information to the company -- relies on findability.

No Application Should Be An Island

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Applications cannot thrive alone in today's hyper-connected world. Nearly every modern business process requires information from multiple sources. If a company’s applications are not working together the business loses enormous opportunities for synergy and automation. Instead of finding streamlined and efficient new ways to automate business processes, the company becomes mired in manual and redundant tasks, with multiple versions of the same data being created across the organization.

The days when CIOs could hope to standardize across a single platform or vendor and expect applications to automatically work together are now just a memory.

Organizing Your Content Means Cleaning Out the Junk

2014-02-June-Yard-Sale.jpgYour information is the lifeblood of your organization. It’s content you create, it’s content you obtain from customers, suppliers, partners. And there’s usually a lot of it. That’s where solutions like SharePoint and Office 365 come in -- to help you manage it all.

But before you start storing every last piece of information you have, ask yourself if it’s really something you need. Just because you can save and store almost limitless amounts of content, doesn’t mean you should. 

SharePoint 2013, This Old House Style - Moving In and Living Together

Social Business, SharePoint 2013, This Old House Style - Moving In and Living Together"Nobody goes there anymore. It's too crowded.” -- Yogi Berra

In many ways, this sums up SharePoint’s problem in its second decade -- we take it for granted.

How to Develop and Implement Your Discovery Readiness Program

It all starts with a “discovery program framework” -- which is just a glorified checklist. But it’s proven to be one heck of a useful checklist for those organizations who are addressing litigation readiness, compliance and e-Discovery.

SharePoint Content Migration + The Sins of Your Past

If you think that talking about SharePoint migration challenges is like a broken record, think again. Not only are their new challenges with each new release of SharePoint, but migration isn’t just a one-time activity. Smart organizations know it’s an ongoing task. But more importantly, with the last release of Office 365, SharePoint Online and SharePoint 2013, it’s even more critical to have a good migration strategy. Let me tell you why.

Oracle Acquires Cloud Operating System Provider Nimbula

Enterprise software giant Oracle is acquiring Nimbula, private cloud infrastructure management technology provider. Nimbula solutions are designed to assist users in managing their cloud infrastructure resources and also work in public and hybrid cloud environments.

A 'People' Perspective on Enterprise Search

Do you think of your employee's experience when creating your enterprise search strategy?

Beware the Information Architecture Trap

IBM’s intranet information architecture is not good enough for you; nor is Microsoft’s. 

Taxonomy Governance: Taking the Taxonomy to New Levels

This is the conclusion of my three part series on governing taxonomies. This post will wrap up the series with some next steps for you to take to let your taxonomy flourish.

Fuzzy Logic for Retention Management: Millington, Funge and Games

Six months ago I bought a copy of a 2009 textbook entitled, “Artificial Intelligence for Games” by Millington and Funge. It sat on the bottom of a tall column of information management books, patiently waiting to be singled out (for reading rather than dusting). Last week, I picked it up and promptly dropped it. It flipped open to page 382.

Single Source Publishing: Creating Customized Output

The information world is exploding with new technology and devices of all sizes and shapes, bringing with it unprecedented growth in demand for new information products and the content to drive them.

Breaking Down SharePoint Information Architecture Silos #o365redmond

Virgil Carroll’s presentation was a perfect conclusion to a fun, informative day at Office 365 Saturday Redmond. Mr. Carroll introduced his talk with the declarative: SharePoint implementations fail more often than succeed because of poor information architecture. He stated, “Information architecture (IA) is a practice, not a strategy. But there is good news. In IA, there’s no such thing as a right answer. There’s only what fits for your organization.”

SharePoint 2010: "The Elements of User Experience"

Jesse James Garrett quietly published the second edition of his requisite “The Elements of User Experience” last year, almost ten years after the first volume issued. Reading his book in light of today’s SharePoint governance plans is a fascinating hindsight exercise.

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