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Information Management News & Analysis

Citrix Boosts NetScaler Security

Delivering many kinds of applications to many kinds of devices — securely and without inconvenience to the end users — are challenges for IT departments. But maybe this news from Citrix will help. The company just announced that Palo Alto Networks’ next-gen firewall in virtual form factor is available to protect delivery on its NetScaler SDX platform.

Hybrid Clouds for SharePoint: Great, but Not for Everyone

The hybrid cloud is the talk of the industry for 2014, and a hybrid cloud for SharePoint / Office 365 is no exception. But not everyone is going hybrid, at least not permanently.

This Week: Is IBM Disrupting Email Collaboration? + Why OpenText Invested $1 Billion in GXS

New CMSWire Home Page!
We hope you're finding the new design of our CMSWire.com home page pleasing on the eyes. We launched the new look to kick off the New Year and are confident you'll be able to get the right content at the right time -- whether it's breaking news, digging deeper with analysis or industry overviews from our long list of expert contributors.

Let us know your thoughts on the new design! Happy 2014! 

-- Brice Dunwoodie, Founder, SMG/CMSWire.com.

Roadblocks to Epic Customer Experiences
If customer experience is so critical, why do so many companies stink at it? Our columnist took this to heart, and started a three-part series examining key obstacles that hinder companies from delivering the experiences customers want.

Content Management vs. E-Commerce
This week, we looked at different approaches to bridging the gap between content management and e-commerce. In the first part, we saw that e-Spirit has adopted a best-of-breed approach. We then went on to show how Elastic Path is using e-commerce APIs to integrate content and how Sitecore puts customers at the heart of the retail process by providing personalized content and user experiences.

IBM's Mail Next an Original?
IBM turned a lot of heads when it unveiled plans for Mail Next in the Enterprise at IBM Connect 2014 in Orlando, Fla. But is it all that original, really? Meanwhile, IBM launched at the conference a new global customer experience consultancy.

SharePoint's Transformation
Our three-part series on SharePoint developments concluded this week with a look into how collaboration changes have been transformative. Earlier in the series, we discussed enhancements for capacity and information management and the user interface — designing a new user experience, and coloring documents with rich palettes of metadata.

OpenText Takes Dive for Big Boys
With GXS and its B2B integration services, OpenText is gunning for the top of the space -- and they just might be there already, one analyst told us

Will Internet of Things Ever Take Off?
We take a look at some of the myths surrounding the IoT and examine why it may never reach its potential.

Web Content & Customer Experience Management Guide
Evaluation criteria for web CMS and CXM vendors.
> Download the Guide

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Five Things About Potential New Microsoft CEO Satya Nadella

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So who placed bets with us on the next Microsoft CEO? These were the odds we posted back in November:

  • Stephen Elop 1/7
  • Alan Mulally 6/1
  • Satya Nadella 7/1
  • Tony Bates 10/1
  • Mike Lawrie 20/1
  • Sheryl Sandberg 25/1
  • Bill Gates 50/1

Anyone go with Nadella? Seven times your investment isn't so shabby.

The End of the InfoPath Era

The End of the InfoPath EraEver since the release of Office 2013 there has been speculation about the future of the information worker toolset, specifically InfoPath and SharePoint Designer. In SharePoint 2010, the go-to tools for information workers trying to build solutions within SharePoint were the browser, Office Applications, SharePoint Designer and InfoPath. Using a combination of these tools we could easily create no code solutions that allowed us to help impact the use of technology within the organization.

Today, some big news from Microsoft clearly states its position on the future of InfoPath. Lets look at some answers to many of the questions we have had about the future of InfoPath in the last year and how we should be using it now.

All Eyes on Box After Reports of Its Not-So-Secret IPO Filing

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Shhh! Don’t tell anyone, but online file sharing company Box has reportedly (secretly) filed for its IPO.

The story was “broken” by Quartz, reported on by The New York Times and The Wall Street Journal, and all but verified by Forbes.

Read on because we have reasons to believe what they’ve written is true. Reasons that no one else seems to have written about thus far.

Will Disruptive Cloud Computing Kill Enterprise Resource Planning?

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It’s a just about a cliché at this stage to note that cloud computing has been one of the big technology disruptors in recent years. However, according to Gartner, the best — or worst, depending on your perspective — has yet to come. It seems Enterprise Resource Planning (ERP) applications are doomed to legacy status or even the trash bin.

Is Huddle Still a SharePoint Alternative?

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Huddle talks a lot about being the "alternative to SharePoint." The company used the phrase today to launch a new offering. And it used it in December when it released Huddle Note, an iOS application that enables users to create content in the cloud, share it inside or outside of a company firewall and collaborate with other workers on documents — all from mobile devices.

So is it a viable alternative to SharePoint? "Sure, Huddle is legitimate competition to SharePoint," says Rob Koplowitz, SharePoint analyst for Forrester Research. "It doesn't do everything SharePoint does, but in the areas where there is overlap, Huddle is very robust." 

So Bill Clinton is a SharePoint Expert? #SPC14

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It's hard to think of former President Bill Clinton as a SharePoint geek. But Clinton is always full of surprises — whether it's a spur-of-the-moment  trip to Burma or an appearance at the Golden Globes.

So maybe his selection as the keynote speaker at SharePoint Conference 2014 isn't as random as it seems. Besides, conferences have long histories of selecting keynote speakers with little or no connection to the topics at hand.

EMC Syncplicity's New Mobile Face: Beautiful, Brainy, Impenetrable

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The enterprise file sync and share market is jam-packed with vendors. If we were to write an article every time one of them makes a tweak, there wouldn’t be enough time to do anything else. So needless to say, we’re not going that route.

However, when one of the vendors that dominates or is disrupting the space does something interesting, we think it’s worth bringing to your attention.

EMC Syncplicity wins time on the center stage today with its new Mobile First strategy. And no, we’re not talking about skinning a desktop experience onto an iPhone or iPad and changing the way the icons look — but literally changing the way you work. Syncplicity’s new app helps you work smarter, more collaboratively and faster.

With $1B Acquisition, OpenText Swimming for Big B2B Integration Fish

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We now know OpenText’s Information Exchange portfolio was beefed up when it bought GXS for $1 billion this month. But how much better did it get? Who is OpenText going after — and where are they now in this space?

First things first — this is a serious acquisition for the now 8,200-employee Waterloo, Ontario-based enterprise information management software provider. Its investment into GXS represents about a third of the total price for nearly 50 previous acquisitions during the past 20 years.  

The move is so significant, one industry analyst said, that she now puts OpenText ahead of IBM and TIBCO, two of its major competitors in the B2B integration services space. TIBCO offers “B2B Next,” and IBM has "Sterling B2B Integrator."

"OpenText’s Information Exchange portfolio was somewhat limited in its capabilities, so this acquisition will greatly increase its capabilities, putting it ahead of IBM and TIBCO," Sue Clarke, senior analyst at Ovum Research, told CMSWire.

Q1 Planning: Top Digital Marketing, Social Business Conferences & Events (29-Jan-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

Webinar: Supporting Collaboration without Compromising Security
Join Forrester VP/Principal Analyst Rob Koplowitz on Feb 18th to learn how to better connect workers with their content and with each other in a secure environment.

> Download the Report

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Reflections on Strategic Risks: What's in a Name?

risk.jpgSurveys say people are paying more attention to so-called “strategic risk.” 

Accenture Report Highlights Hardware Renaissance as a Digital Disrupter

hardware renaissance.jpgAccenture's annual Technology Vision Report, entitled "From Digitally Disrupted to Digital Disrupter," highlights the return of hardware and big names after years where software development by smaller companies have been the stars for business.

The six trends that the company believes could shift the industry barometer also cover crowdsourcing, applications, resilience and the data supply chain, something for any CIO to be thinking about.

This Week: The Next $10B Digital Marketing Trend + Recipes for a Great Intranet

Responsys a Gap-Filler for Oracle?
One competitor of Oracle's certainly feels this way, and they and others shared their thoughts on what the $1.5 billion acquisition does for the marketing industry.

$10B a Year Marketing
Location-based marketing is coming to a store near you -- are your marketing departments diving in? What you need to know about this trending marketing practice.

Recipes for Intranet Success
Need inspiration? Chris Wright gives us his concise recipe for a perfect intranet. And we looked at how National Geographic built an outstanding intranet

Making the Most of SharePoint
In SharePoint, organizations must embrace changes required for success and move past the traditional roadblocks -- so here's how.  

Stop Ignoring Rogue IT
As Jeff Foxworthy would put it, “If you shared a company document with a colleague using a publicly-available document sharing service, you might just be rogue IT.”

Going After Dropbox in Enterprise
Dropbox wants to be the cloud solution enterprises turn to for online file sharing, but there’s a problem

Who Wins in Business Intelligence?
Forrester says these large enterprises are focusing their efforts on providing their workers with broad, scalable enterprise suites with BI embedded in ERP, customer relationship management (CRM) and financial software packages, as well as lightweight desktop self-service tools.

Forrester Report: Mobile App or Mobile Web?
Better understand both the business and IT implications of your mobile choice.
> Download the Report

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