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Information Management News & Analysis

Could LifeLock Security Fail Happen to You?

If you think your business has secure apps and robust data security policies, rethink your confidence. Because breaches happen. And not everything is 100 percent secure all the time.

At least it wasn't for LifeLock. The Tempe, Ariz. identity theft protection service provider that disclosed late Friday that one of its popular apps did not meet industry security standards — and all information with the app will be deleted.

Microsoft + SAP Partner for Cloud, Mobile, Big Data

Microsoft and SAP are two 2nd Platform technology players that are leaving no holds barred as they attempt to carry their dominance onto the third.

Cloud, big data and mobile are three big components of that next wave (social is the fourth, but it seems to be morphing from a platform to a feature in enterprise applications) and both companies need to be ready when their clients begin to make the leap — or, needless to say, they’ll lose business.

This Week: More DDoS Attacks + EMC, Documentum Partnership

Take Web Cover!
DDoS attacks are getting stronger, faster, bigger and smarter

IBM's CX Platform Examined
Marketers aren’t the only ones involved in marketing. That’s why IBM deployed a new customer experience platform.

Happy Customer, Happy ROI
This is your new ROI: start by improving the client experience through the employee experience.

Collaboration Justification
Are there any good examples of a business justifying its social collaboration investment in clear financial terms?

Layoffs or No Layoffs?
SAP this week tells us no "massive" layoffs are planned. But there will be some layoffs

Match Made in Heaven?
EMC and Documentum officials say they are a good fit, but it's not the whole story.

6 Factors for Choosing the Right Marketing Tools
Practical insights into the customer journey and how these impact your choice of tools.
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6 Things to Know About the Internet of Things

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No matter which way you look at it, the Internet of Things (IoT) still has a very long way to go. In fact, if you take a step back and look at it without all of the vendor hype, it's not even entirely clear what exactly it's going to look like. 

The Pew Research Center has tried to remedy that with recent research, interviewing more than 1,600 experts about their visions for the IoT. The result is a fascinating look into not just the shape and form it will take, but also some considerable insight into what technology we will be using in the future. Google Glass, it seems, is only the beginning.

Social Media Apps for Marketing, Software Updates and More

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And now, the news. Google improves Behavior Flow visualizations, Glip unveils a new messaging app for businesses, HipLogiq offers a social marketing app and a new survey looks at social media as a customer service channel.

Plus, Corveo updates its version for Sitecore and Acxiom acquires LiveRamp.

As Cloud Pricing Tumbles, Rackspace Explores its Options

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Rackspace has long been the sweetheart of application developers and website owners. Its reputation for delivering “fanatical support” has made it an industry darling.

But what lives in the heart doesn’t always compute in the pocketbook, and that’s a problem when you’re a public cloud hosting company that competes against giants like Microsoft, Google and Amazon, among others. The aforementioned have cut prices and margins without getting hurt because of economies of scale.

Rackspace shares, on the other hand, have lost as much as 60 percent of their value in the past year. Needless to say, something has to improve, and it won’t likely be the price that the market is willing to pay for cloud hosting.

8 Vendors Lead The Business Intelligence Market

The business intelligence landscape is fracturing as it evolves.

In a market once characterized by applications that covered all the bases, cloud computing and the availability of Software-as-a-Service means many vendors are starting to specialize in analytics, data discovery and visualization.

Out of this splintered market, the value of business intelligence applications is forcing vendors to focus on line-of-business support and ease of use concerns.

SAP Plans Layoffs, But It's Hardly Alone

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For anyone who doubts SAP AG will be laying off employees, we have news. “It’s true,” said Jim Dever, vice president of corporate affairs at SAP.

He can't say how many workers will be involved. It’s not a simple process.

In Europe, for example, the rules around cutting heads are very different than in the US. Not only that, but examining what skill sets will be needed and are available in house isn’t an easy task.

The company won’t necessarily be exiting lines of business. Instead, it might cut jobs that may be redundant and reduce headcount gained during acquisitions of companies such as Sybase (2010), Success Factors (2011), Ariba (2012) and 13 others it purchased since January 2011. Note that the layoffs will occur across the company and that we are in no way implying that employees gained through acquisitions will be targeted.

Q2/Q3 Planning: Top Marketing Technology, Social Business Conferences & Events (14-May-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

Boost Collaboration in Your Organization
Join us as we explore the Collaboration Pyramid model with Oscar Berg. This is an exclusive one hour webinar on June 4th.
 

> Reserve Your Seat Today

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SAP: No 'Massive Layoffs' Planned for Workforce

An SAP spokesperson told CMSWire reports of "massive layoffs" are "simply not a fact" and that the 67,000-employee global software giant will have more employees by the end of 2014 than it does now.

"We are adding jobs in 2014," SAP's Andy Kendzie told CMSWire this afternoon. 

Tweets and news about a SAP workforce reduction swept the web today.

Ray Wang, an analyst for Constellation Research, stood by his tweet when contacted by CMSWire.

Microsoft's Mobile-First, Cloud-First Mantra Takes to the Enterprise

Microsoft owns the enterprise. Don’t expect it to be letting go of even the tiniest sliver anytime soon. In the last few months the world’s biggest software company has upped its data game, its analytics tools, its database, brought Office to the iPad and new Enterprise File Sync and Share (via OneDrive) capabilities to businesses.

3 Vendors that Make Information Governance Cool

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For passing the buck, there's nothing quite like information governance. It's an IT space in which everyone gets to blame everyone else and no one has to take responsibility for errors. The heart of the problem, Gartner says, is that it is difficult to measure and locate accountability and responsibility. 

But this traditional view of governance is changing. As organizations digitize their customer relationships, the way information is synchronized and shared with trading partners is becoming a core business responsibility. 

And these three vendors excel.

EMC + Documentum: Mismatched or Better Together?

Documentum isn’t going anywhere, so say EMC Information Intelligence Group President Rick Devenuti and his boss David Goulden. Though each gives different reasons for why the relationship works, both men insist that the businesses are better together.

Goulden, CEO of EMC’s Information Infrastructure group (a.k.a. EMC) which owns IIG (a.k.a. Documentum), says that the division is “highly profitable.” We’re not going to argue with him on this point, he’s an accountant.

But other points may not be as black and white.
 

This Week: Mailjet vs. MailChimp + Big Changes at SAP

Mail Battle: Jet or Chimp?
Mailjet releases new A/x testing and says it's the best out there, even better than MailChimp

Get Relevant in Social
The most popular social media tactics are also among the least satisfying

Microsoft Answers Cisco Charge
Cisco claims that with Microsoft's enterprise collaboration suite, you need "bolt-on offerings from other vendors." Microsoft disagrees.

Make Right Case for Social Business
Though we see a lot of innovation in social business, we are not seeing that much disruption.

ECM Pack Leaders
Nucleus named the leading ECM vendors. It includes some surprises

SAP HANA Boss Resigns
News of Vishal Sikka stepping down from SAP HANA will be upsetting to some, including investors.

eBook: 7 Reasons to Consider Responsive Design
Practical insights backed by real world data.
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Google Ups Its Cloud Game With Stackdriver Buy

Google Cloud Platform May 8 2014.jpgIn the latest twist in the ongoing battle for dominance in the cloud space, Google just announced it has bought Stackdriver, a cloud app monitoring service.

According to a statement from Google, Stackdriver’s technology will be pushed onto the Google Cloud platform. It underlines the company's ambitions to develop as a real challenger to Amazon Web Services (AWS).

Google has provided little information about the deal, but has said it will start working on integrating Stackdriver’s functionality into the Google Cloud as quickly as possible.

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