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Information Management News & Analysis

Embrace and Embody Risk Management

If a CEO wants his organization to realize the opportunity presented by risk management to deliver better decisions and, through them, improved performance, he needs to do more than “walk the talk.”

I have come up with the phrase “embrace and embody” risk management. (Feel free to borrow it.)

AI in the Enterprise: A Sign of Things to Come?

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Smartphones will be in the hands of a quarter of the world population by 2017, according to forecasts from the likes of eMarketer. As a result, businesses of all sizes will have growing needs for mobile applications, including solutions that automate tasks such as managing calendars.

Lowdownapp is one such app for the enterprise market: It promises to organize your smartphone calendar based on your individual needs using artificial intelligence (AI).

Bug Bounty Programs Help Companies Track Vulnerabilities

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Companies release new software and products to corporate users and consumers, hoping final product releases are stable and free of bugs.

But it's much easier said than done to release a secure and polished product. While companies try to work diligently to prevent vulnerabilities, they can only be partly successful with sometimes limited organizational capability by their respective internal teams.

That's where bug bounty programs come in.

During a recent Open Web Application Security Project (OWASP) conference, a hosted bug bounty contest found more than 80 vulnerabilities for the companies that participated. These types of contests and hosted programs are becoming more popular, taking place at other major computer and technology conferences across the United States.

Once discovered by third-party coders, companies move rapidly to analyze reports and fix legitimate vulnerabilities before they can be exploited.

The Yammer vs. SharePoint Governance Taste Test

2015-02-February-Coffee-Coffee.jpgDo you remember the Folgers Crystals instant coffee commercials from the 1980s? In these 30-second advertisements, a surreptitious survey is taken of diners in a fancy and presumably expensive restaurant. Served after-dinner coffee, they inevitably describe for the camera how fantastic it tastes and smells. Just as inevitably, the shock of the coffee drinkers when they discovered they’d actually been served Folgers Crystals -- instant coffee, not the freshly-brewed European blends they’d been expecting -- gave their snobbish expectations the lie.

In many ways the governance of Yammer vis-à-vis the high-powered governance features of SharePoint is similar to that cup of Folgers coffee versus flavor expected of the freshly-brewed premium blends.

3 Reasons Amazon's Email Could Dent Google, Microsoft

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Think Microsoft and Google have the business email market tied-up? Think again. Amazon has come up with a new business email service called WorkMail that ties in nicely with its file-sharing service Zocalo, and WorkSpaces, a Desktop-as-a-Service (DaaS) solution.

The new service, launched in preview late last week, provides an email and calendar service that aims to cut into a market that has been dominated by Microsoft’s Office 365 and Google for Work Apps. It has three key features that just might help it dent the market leaders.

Week in Review: Don't Annoy Customers + EMC Documentum Changes

Winners, Losers in Ektron/EPiServer Merger
10 views on the big Web CMS alliance.

Avoid Annoying Customers
How to "story-sell" and not bother anyone.

Will They Come to Your Online Community?
Tips and tricks to make your community work.

Meet the New Huddle CEO
Big funding in December; major executive change in January. 

Changes for EMC Documentum
What's in a name anyway? 

Information Governance Revisited
Why information governance is in the air. 

The Agile Commerce Dividend 
Seven Imperatives for Realizing the Potential of Your eCommerce Sites

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The Salesforce Wave Rolls Past Its First 100 Days

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When Salesforce announced its Wave analytics platform with a splash at Dreamforce, it wasn't even available. Critics said it cost too much or that even after two years of development, it was too little too late.

Some analysts, like Boris Evelson at Forrester Research, praised it for its "seamless integration" and agile NoSQL DBMS. "But," he added in his blog, "while we feel that Wave is a cool product for specific use cases ... there's lot of room for improvement before Wave can take its place among general purpose large enterprise BI platforms."

"The UI is there, but can it really leverage big data? Does it matter?," asked CMSWire writer Virginia Backaitis. She quoted several industry sources who offered mixed reviews.

The End of Knowledge Management is Already Here

Despite what people think, the end state of knowledge management is already here. All future things are uncertain and that is not going to change no matter how much information, or how many artifacts, you have at hand. Entropy dictates that the problems of uncertainty multiply with the increase of information or artifacts.

EMC Documentum Group Changes Its Name and Leader

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First off, we know that the division of EMC which owns Documentum is actually called IIG, or the Information Intelligence Group. At least until now that is. Tweets from IIG’s partner pep rally, held earlier this week, reveal that the division, which most simply call Documentum, will now be named the Enterprise Content Division. This has been confirmed by a conference attendee.

So now it’s EMC ECD, got it? If not, no worries, just keep calling it Documentum. The new names never seem to stick.

Google, VMware Partner for Hybrid Cloud Computing

Google announced today that it has inked a new partnership deal with VMware that should give its public cloud services a considerable boost in the enterprise.

According to a statement issued by the two companies, VMware is making four Google cloud services available to enterprise customers through its vCloud Air hybrid cloud. The services include Big Query analytics, Google Cloud Storage, as well as Google Datastore and DNS services.

Risk Management: Put Paranoia In Its Place

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One of my favorite songs is "Destroyer" from The Kinks. It's one of the first songs I remember from my early radio days and it fit my mindset at that time.

There's a red, under my bed
And there's a little green man in my head
And he said, 'you're not goin' crazy, you're just a bit sad
'Cause there's a man in ya, gnawin' ya, tearin' ya into two'

Silly boy ya' self-destroyer
Paranoia, the destroyer

Every second or third project that I'm on, I hear that song in my head. It starts when a client is describing a process that includes decades of checks and cross-checks that have been added over time. Each requirement probably has an interesting story behind it, but the stories are lost.

Information Governance Revisited

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Information governance is in the air.

Two days after my last article published, “Push for Strategic Governance in Information Management," Forrester Research released a report called “Reboot your Information Governance Program with an Outside-In Perspective.” Cheryl McKinnon (@cherylmckinnon), an old friend, lead the creation of that report and followed it up with a blogpost, “Information Governance: Not a Product, Not a Technology, Not a Market.”

McKinnon and her colleagues suggest that we view information governance “as a corporate objective, enabled by programs, projects, priorities, people and technology.” This aligns well with my recommendation to take a strategic approach to information governance.

Q1 Planning: Top Marketing Technology, Social Business Conferences & Events (28-Jan-15)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: Live SharePoint Video

Join CMSWire and RAMP on Feb 3rd for a one-hour webinar to learn more about how enterprise video is going live.

> Register Now

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Office 365 Shines, But What About Microsoft Windows?

You’d have to be a forensic accountant to understand Microsoft’s financials. However, a few things are clear from this week's second quarter earnings release.

The first is that the Redmond, Wash.-based tech giant is starting to make serious ground in the cloud space. The second is that CEO Satya Nadella’s strategy of revamping and remarketing Windows is needed more than ever. The third: there's no beating Office 365, at least for the moment.

While the numbers triggered only tepid enthusiasm from the financial markets, from an IT perspective there are a lot of positives that show Nadella’s strategy of moving Microsoft from packaged software company to cloud-based software provider is beginning to pay off.

Microsoft's Play to Rule Analytics' 3rd Wave

One billion Excel users may not sleep tonight. It won’t be a problem that keeps them awake, but a new toy. And, get this -- it’s free.

Today Microsoft introduces a new Power BI -- a service that helps users bring data in, wring value out and visualize the results. It’s geared toward line of business users, not data geeks, and may be pivotal in helping enterprises usher in a “data culture.”

Some may see this new data culture as Microsoft’s birthright (sort of) given that 1 billion workers use Excel today and that analytics is a natural progression. But Microsoft certainly isn’t taking anything for granted. “We’re lowering the barriers to entry by removing the friction and greasing the gears,” said James Phillips, general manager, data experiences at Microsoft. 

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