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Information Management News & Analysis

Microsoft Leaves Ballmer Bleeding as It Moves On

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If Steve Ballmer’s decision to step down from the board of Microsoft was sudden, it wasn’t a surprise. 

Once Satya Nadella stepped in as CEO and started changing Microsoft from a devices and services company to one focused on productivity and platforms, Ballmer had to go. "Cloud first, mobile first," became the new mantra.

In an open letter to Nadella, Ballmer explained that he thinks it would be impractical for him to stay on the board. Ballmer's commitment to Microsoft is clear. “I bleed Microsoft — have for 34 years and I always will,” he said in the letter. Microsoft, though, doesn’t really care. It's already ancient history.

Q3/Q4 Planning: Top Marketing Technology, Social Business Conferences & Events (20-Aug-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

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Join CMSWire and Adobe/Razorfish on August 26. In this one-hour webinar, learn how to become an AOM and why 80% of marketers fail.
 

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Taking the First Steps Toward ECM in the Cloud

2014-20-August-Climbing.jpgIt was only two or three years ago that clients would ask about storing their content in the cloud in purely theoretical terms. There was no interest in actually doing anything about it, but it was a sexy conversation to have.

Now the conversation is no longer about "if clients could move their content to the cloud" but "when will they move content to the cloud." And if our clients are really honest, the conversation is about how they get control over all of the content they currently have in the cloud regardless of if the platform is official or not.

By 2020 every enterprise organization will be running cloud content management for a portion of their application needs. So the question becomes, where do you start? How do you begin building a strategy when we don't know exactly what things will look like when we get to the end?

Steve Ballmer Steps Down From Microsoft's Board

Thumbnail image for Microsoft CEO Steve Ballmer.jpgAfter more than a third of a century at Microsoft, Steve Ballmer announced today he'll leave the software giant's board, effective immediately.

Ballmer, who remains the company's biggest shareholder -- he owns more shares than Bill Gates, who has pared his holdings in recent years -- said he's been reflecting on his role at Microsoft since he yielded the CEO job to Satya Nadella almost a half a year ago. Notably, he took on a new challenge during that time as owner of the Los Angeles Clippers.

The transition from Ballmer to Nadella represents a shift in direction for Microsoft from a software company that dominated desktop computing to one that is fighting to find its place in a world where mobile is destined to become the leading computing platform and software will increasingly be sold as a subscription service. Nadella is leading multiple initiatives in that direction by championing Office 365, SharePoint Online and other products.

Look What Dropbox for Business Has Made Available Now

Dropbox doesn’t have to worry much about gaining an enterprise footprint, the reality is that it’s already huge. There are over 4 million unique companies using the service, according to Ilya Fushman, head of product, Dropbox for Business. And there are likely to be a good number of users within each one. Consider that Dropbox, as a whole, has more than 300 million users, many of whom use Dropbox in the workplace -- with or without their employers’ blessings.

We’re in an era of consumerized IT where the worker, rather than IT, chooses the tools. And according to a survey released by mobile gateway provider Wandera, Dropbox is 13 times more popular in the enterprise than file sync and share competitor Box and nine times more popular than Google Drive.

That being said, it’s only in the last 18 months that Dropbox has actively and seriously gone after business customers. This has meant rethinking what they bring to market. After all, as a consumer you own your content, in the workplace it belongs to your employer and it’s under their purview to protect, track and control it.

Microsoft Frees-up Storage For SharePoint Online Sites

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Microsoft just announced a service that will make it easier to manage storage for SharePoint Online within the Office 365 suite.

The move effectively tackles one of the big problems users were having with storage allocation to SharePoint site collections. It also makes the management of entire SharePoint environments easier.

The changes announced last night makes the storage limits associated with each group of sites more flexible. It means storage that is not used with one site collection can be moved to another to facilitate the development of that collection.

Gartner Names 7 'Hype Cycle' Technologies

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Driving your organization down the road to digital business? If you are, Gartner has identified seven emerging and established technologies that may help assure a smoother journey.

The recently published 2014 Gartner Hype Cycle Special Report identifies them as: Internet of Things and operational technologies, mobile infrastructure, enterprise mobility management (EMM), analytics, big data, social and cloud. But don’t get too hooked on these goodies, because there are more technologies just starting to emerge.

The report is the result of an evolution of over 2000 technologies, services and trends in 119 different areas over the past year.

A Graceful Exit for Box?

2014-18-August-Exit.jpgJust a little more than two weeks from today, on Sept. 2, Box CEO Aaron Levie will host BoxWorks, the company’s biggest pep rally of the year. There’s a nice line-up of all-stars keynoting — Jim Collins, author of Good to Great, Disney’s Jeff Katzenberg, LinkedIn’s CEO Jeff Weiner and Aneesh Chopra, former CTO of the United States.

And then, of course, there’s Levie himself. Not only is he Inc. Magazine’s Entrepreneur of the Year, but he’s also got celebrity-like status in Silicon Valley. Never mind his Hollywood connections to the likes of Ashton Kutcher, who invested in Box, and Oscar winner Jared Leto who reportedly visited the company earlier this year.

Corralling Non-Microsoft Content in the Cloud

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Ten years ago, Yahoo and Google offered rapid creation of free file sharing and collaboration spaces -- perfect for group papers, sports teams, families -- in short, any group of people who needed to see a common, centralized set of files.

There's no shortage of Web hosted business-oriented file services in today's cloud era: OneDrive, OneDrive for Business, Box, Google, Dropbox, Salesforce Chatter, among others.

Most recently, Amazon announced its new enterprise cloud file sharing service, Zocalo. Zocalo will offer simple document feedback, centralized repositories, offline sync to laptops, phones and tablets, security and directory integration. As with many of these services, the costs are minimal to none, allowing users to stand up a new repository in minutes for a project with a credit card.

These services pose a real challenges for the Microsoft enterprise.

Confronting the New (and Not So New) World of DAM

DAM, 2014-18-August-Rose-Reading-Room.jpgAlthough digital asset management has arguably been around since at least the 1990s, the virtual explosion of multimedia has catapulted it near the top of the stack for many organizations. Despite its middle age, DAM is often presented like a new answer to the growing reliance on multimedia digital content and delivery.

There is a debate between: a. Those who see DAM as sufficiently different from other content management challenges and their solutions that it needs new strategies and new computer systems designed specifically with DAM in mind. And b. Others who see DAM as just a unique form of enterprise content management (ECM) for which today’s ECM systems, with a little tweaking, can do just fine.

Teradata Offers Retailers New Advanced Analytic Reporting

Data warehouse giant Teradata has updated its existing demand chain management  (DCM) forecasting and replenishment solution with advanced analytic reporting for retailers in the area of supply chain analytics.

"The Teradata DCM solution is uniquely architected to calculate all forecasts and orders at the lowest level of product, location, day and week with our proprietary algorithms and processes," Mardie Noble, DCM solution partner at Toronto-based Teradata, told CMSWire. 

The Internet of Things Could Empower People with Disabilities

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Ubiquitous sensors are one of the driving ideas behind the Internet of Things.

The ideas is that we will put on and wear more and more sensors until they become pervasive — enabling everything we interact with on a daily basis to have the potential to offer us greater insight or context for our activities.

It's not hard to see how many of the devices already available are impacting our lives, even in small ways. There are thermostats that can learn from our habits and even be controlled remotely through our phones, window shutters that adjust automatically, depending on how much sunlight is coming through and objects fitted with RFID devices, which let us know when they pass through checkpoints.

All of these devices make life a little easier. But one segment of the population could potentially benefit even more than the rest from IoT technologies: People with disabilities — not just at home, but at the office and everywhere in-between.

Week in Review: Customer Experience is Everyone's Job + Social Business Myths

Not My Job
Customer experience transcends work silos.

Tell Us a Story
Brands pursuing customer engagement are turning to multimedia digital storytelling.

Land of Social Business Make Believe
Some social enterprise deployment issues are based on myths, fairytales and falsehoods.

Build the Future of Work
Networks provide companies increased resiliency, efficiency and innovation.

Microsoft Moves Into the Home
Microsoft named 10 start-ups to its home automation accelerator program.

Weed Out Bad Processes
IT professionals must act as gardeners to allow businesses to flourish.

3 Innovative Vendors in Knowledge & Collaboration 2014 (New)
This report highlights three innovative vendors of note in 2014.
Download the Report

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Google Kicks the Productivity Stool From Under Microsoft

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It’s been an interesting couple of weeks in the document management space, made all the more interesting by the ongoing competition between Microsoft and Google around their productivity suites.

We also saw recently that most enterprises are still struggling with document management while both Metalogix and Accellion have released new products to help overcome this.

EMC Syncplicity Cuts Prices and Raises Storage Caps

EMC Syncplicity wants to own the Enterprise Sync and Share market and they don’t want price or storage limits to be barriers to adoption.

“This is a mass market with hundreds of millions of users to whom our service is applicable” said Jeetu Patel, the company’s general manager.

And since both Forrester and Gartner rate Syncplicity as a best-in-class offering, the company doesn’t want other factors to keep companies from embracing all that it has to offer.

“Our singular goal is active user engagement and we don’t want storage limits to get in the way of that,” said Patel.

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