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Information Management News & Analysis

Android Devices Remain on Top as Tablet Market Explodes

Android Devices Remain on Top as Tablet Market ExplodesGartner is not only predicting steady growth across the global IT sector this year:  It is also predicting 7.6 percent growth in device shipments in 2014. Android will dominate the operating systems (OS) market and the PC market, contrary to popular belief, will still have a slight pulse.

Who Says 'Big Data Needs to Shrink to Grow'?

Who Says 'Big Data Needs to Shrink to Grow'?While most people were busy nursing their New Year’s Eve hangovers or getting busy with their resolutions on January 1, the New York Times ran a rather interesting headline: "Big Data Shrinks to Grow." We looked at it and said, really? That’s not our experience, but continued to read, anyway.

OneSource Buys SalesQuest, Home of CRUSH Sales Intelligence

sales intelligence.jpg

These days, data is the fuel that drives sales and marketing. Two major providers of sales-related data — OneSource Information Services and SalesQuest —  are becoming one company, with the former buying the latter.

SalesQuest’s best-known products are the CRUSH Reports, deep dive account intelligence profiles on the Fortune 1000s and the Global 500s. A OneSource spokesperson tells CMSWire that this acquisition marks the beginning of a series of industry verticals the company plans to offer.

Businesses Honing Specialized Strategies for the Internet of Things #CES2014

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The Internet of Things (IoT) could be the hottest topic at the 2014 International CES in Las Vegas. But even if it dominates the popular consumer electronics show, it still has a long way to go before it becomes a reality.

Still, that hasn't stopped companies like IBM and Cisco from lining up to provide services and technologies to enable its development. In fact, in the recent partnership between IBM and Technicolor, we can see the first signs of IoT development.

2014: The Age of Data-Driven Storytelling, A Primer

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Storytelling makes data digestible. It gives data meaning. In 2014, more and more of the stories we see will be data driven or, at a minimum, data informed.

Mind you, at this point, I’m not talking about literature, television, movies, the oral tradition or even marketing pitches (the latter will come soon). I'm talking about stories that combine data and storytelling to do one of two things: to enrich a story that’s being told or to build narratives around data. In either case, data — big, medium or small — now plays a new, important role in engaging readers/receivers in stories and in making communication and decision-making easier.

Data-driven stories, it should be noted, are highly visual and intend to engage the reader/receiver in ways that Excel spreadsheets cannot.

Better Customer Experiences Pushing Global Enterprise IT Spend

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Gartner predicts IT spending will rebound this year. The consulting firm estimates global enterprise IT spending will grow to $3.8 trillion in 2014, up 3.1 percent year-over-year — and much of that increase will be driven by a desire to improve customer experiences.

The Business Case for Information Management

The Business Case for Information ManagementOther than not really understanding what information management is, the single biggest obstacle to information management at most organizations is the lack of a viable business case: if you can’t show your CXOs the money, they’re not going to support your efforts. They have a whole portfolio of projects to choose from that generate revenue, reduce costs or increase margins, so if you can’t articulate how information management does one or more of these, you stand little chance of success.

This Week: It's Back to Basics for Web CMS + How Intranets are Not Dead

Digital Marketer's Worthiness
From what we can tell, the biggest challenge in 2013 for digital marketers was showing their worth. In fact, it's what keeps them up at night — demonstrating ROI to executives.  

Internet of Things & Customer Service
One area shows potential for making the Internet of Things work for the customer: customer service and support

Intranet Dead? Not a Chance
Hard to define. Underappreciated. Suffers from an identity crisis. Often regarded as a source of frustration. But the death of the intranet has been greatly exaggerated, according to our 2013 look-back.

Cats, Racism and Social Media Policies
Sure, there are offensive comments about President Obama's dead grandmother to insensitive quips about AIDS in Africa, but there's a bigger problem in social media.

Three Phases of SharePoint in 2013
For writer David Roe's money, SharePoint in 2013 was characterized by SharePoint and Yammer, SharePoint and Office 365 and Mobile SharePoint.  

Back to Basics With Web CMS
Good way to start 2014 in your Web CMS selection and implementation? Try making things easy on yourself.

Improve Customer Engagement & Retention
Develop a multi-channel strategy to reach customers on their preferred channels.
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CMSWire's Top 20 Hits of 2013: SharePoint

Top 20

SharePoint was one of the topics that attracted a lot of interest in the past year — and just as much controversy. It seems everyone has a view on it and how it should be used. 

However, there were three big subjects that dominated, and make up the lion’s share of our Top 20 this year: 1) SharePoint Online 2) SharePoint and Yammer and 3) SharePoint in Office 365. There were other issues too, like records management, search and how search is being used in the enterprise.

CMSWire Top Contributors 2013 - Virginia Backaitis

vbackaitis.jpgVirginia Backaitis could write about a piece of toast and make it interesting. Our go-to for big data coverage, Virginia makes a complex topic approachable and makes writing about it look easy.

CMSWire's Top Contributors 2013 - Steven Pogrebivsky

spogrebivsky.jpgCaught by the potential of what coding could do at an early age, Steven Pogrebivsky still gets excited about finding the solutions to problems. In his monthly column, he walks readers through different pain points they may be experiencing to help them hopefully find the path forward. Find out what story Steven will be watching in 2014.

A Look Back : A Mobile, Cloudy World for Document Management in 2013

Looking Back at Document Management

Looking back over the year in document management, one thing stands out. And that is that organizations still appear to be struggling under the weight of paper despite developments in enterprise technologies that should make managing all that information a lot easier. 

In fact, the view from December 2013 is much the same as the view was in December 2012, with some subtle but notable changes. The first of those changes is the growing importance of mobile, while the second is the demand for agile products that can respond to changing market conditions quickly.

CMSWire's Top 10 Hits of 2013: Big Data

Top 10

Yes, Big Data was a Big Buzzword in 2013. The technology and business press — and even mainstream media — got a piece of the action, churning out article after article about what Big Data means to you. And that's part of the problem. Big Data means lots of things to lots of people.

It might be better to think of big data as big analysis, because that's really what's happening here. It's not about the data itself, but about analyzing the data to gain insights and business value, across industries and verticals. CMSWire has kept you up-to-date on the big data trend all year — and here are our Top 10 big data stories of the year.

2014 Wish List ... from Deb Miller

2014 Wish List ... from Deb MillerI wish you all a healthy and prosperous 2014! Let's never forget what's most cool about technology is the people who imagine it, build it and use it to make a difference in our world. -- Deb Miller, director of industry marketing, OpenText

Title image by Amodiovalerio Verde (Flickr).

CMSWire's Top Contributors 2013 - Mimi Dionne

mdionne.jpgSome people think jazz improvisation is a free for all -- every musician doing his own thing. But the freedom to create is based on knowledge, discipline and structure -- which may account for Mimi Dionne's finding inspiration in Miles Davis's work to become an information professional. Mimi brings order to digital records chaos and writes about the process for all to learn with her.

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