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Information Management News & Analysis

Your Crib Sheet for Microsoft's World of Data

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When Microsoft CEO Satya Nadella and his data team took the stage in San Francisco on Wednesday to talk about the company’s strategy, they used a few terms that are not yet in the vernacular. But they soon will be.

And while you’re certainly welcome to figure out what they are and, more importantly, what they mean once you hear them, we figure that, at least some of readers, will want to be among the first to use them.

Selectica CEO Boasts 'We're Like a CMS on Steroids'

Blaine.jpgSelectica CEO Blaine Mathieu said the latest version of his company's contract management solution makes it easier for corporate executives and their teams to control risk, create opportunities and deliver business value.

The company's Contract Lifecycle Management (CLM) version 6 release includes a host of additional features, including advanced integrations with DocuSign and Salesforce, added support for Microsoft Office and new contract packages that enable users to create and version multiple contracts with a variety of templates as well as check-out, check-in and compare documents simultaneously.

It also offers a variety of customer experience enhancements, including improved search, faster navigation and an improved user interface.

Google's New Terms of Service Raise Privacy Concerns

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Google has more rights to the personal content users share than most people may have realized.

In its recently updated terms of service, the company acknowledges that it not only scans email, but retains the right to use personal content for marketing and internal development purposes.

If that's not enough to make you jittery, consider this: There could be even less privacy down the line. Google has significant mobile ambitions, including its modular smartphone dubbed Project Ara. Google previewed the phone, now in the earliest stages of development, at a developer event in Santa Clara, Calif. this week.

Cell phones pose multiple privacy problems, including lack of anonymity, location tracking and easy interception.

We're Still Playing at Work - and IT Admins are Still Unhappy

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Knock me over with a feather: A new survey shows a lot of people waste time at the office doing all sorts of things they shouldn't … including playing games, browsing social networks and looking for new jobs. 

Last month, TeamViewer, a provider of remote control and online meeting software, asked 300 IT administrators to list some common behaviors of office workers and explain how those behaviors have affected both IT administration and the company’s bottom line.

The only thing surprising about the resulting IT Admin Behavioral Study is that the company described the results as surprising — and the fact that only 92 percent of IT admins report troublesome habits among office workers using company computers. Are the other 8 percent of IT admins ignorant or just naïve?

The SharePoint Information Governance Problem

The SharePoint Information Governance ProblemIf you have any experience with SharePoint as a document management platform today, you know that most organizations struggle to use it effectively. You’re also likely familiar with the negative impacts that typically result from using SharePoint ineffectively: a proliferation of sites, often on a proliferation of SharePoint versions, with no clear standards on what documents should (and shouldn’t) be stored there or how, no clear guidelines for users on how to classify their documents, little to no capabilities for promoting effective information lifecycle management, little to no end user governance or oversight for things like site and document library structures, security and access settings, or document hygiene, and dozens, hundreds or even thousands of orphaned sites that, taken together, represent a digital landfill of staggering proportions.

Q2 Planning: Top Digital Marketing, Social Business Conferences & Events (16-Apr-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

7 Key Features of Customer Community Platforms
Understand the benefits of customer communities, assess your readiness, and choose the right community platform.
> Download the Guide

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Microsoft Takes Office to the Chrome Store

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Only two weeks after Office landed on iPad and about eight weeks since it made it easy to find through the launch of Office.com, Microsoft is chasing users wherever it can find them -- and in this case it's Chrome Web Store, right in the middle of Google’s own stomping ground.

It also appears to have quietly retired its Scroogled campaign.

It would probably be a bit silly to overestimate the real impact of this, given that users were always able to access Office apps through the Office.com in the Chrome browser. But with a new CEO on board, any sign of changes in the way Microsoft is doing business should be paid attention to. 
 

Prepping IT for the Internet of Things

The Internet of Things (IoT) hype focuses on how Internet-connected cars, homes, offices, appliances and gadgets will transform how we work, play and live. Sensors in water bottles, Internet-enabled tennis rackets and every kind of conceivable wearable will capture the spotlight.

With these new possibilities, the IoT will create IT resource churn as companies struggle to securely connect a deluge of devices, sensors and objects to the corporate network. According to the IDC, there will be more than 212 billion devices connected to the web by 2020, including more than 30 billion connected autonomous things.

Is Dropbox's Condoleezza Problem Gone?

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It was supposed to be a feel-good week for Dropbox. CEO Drew Houston unveiled a handsome stack of new, well-received products. Then he invited Condoleezza Rice to serve on his board.

We’ll get to that problem in a second, first a recap of the other Dropbox announcements.

It was with great delight last Wednesday that Houston introduced Carousel, a place in the Cloud where you could store the pictures and videos of your life and access them from any device. The user experience is not only delightful, but it also has some interesting filters and features which, in comparison, make Instagram less cool.

Gartner's 10 Technologies That Make Government Smarter

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You may think it's an oxymoron, but Gartner says it is possible to have a smart government. The temptation to be facetious is pretty strong here, but after initial skepticism, we found that what Gartner was talking about is 10 different technologies that can make government more efficient.

Smart governments, Gartner says, are governments that integrate information, communication and operational technologies across multiple domains, process areas and jurisdictions to generate “sustainable public value.”

By using these emerging technologies, which were identified at the recent Gartner Symposium/ITxpo in Dubai, the taxpayers should get some bigger bangs for their bucks.

This Week: Hackers Take Over B2B Site + Game-Changer for Big Data

No One's Safe From Hackers
A distributed denial-of-service (DDoS) attack employed an apparently unprecedented technique to cause thousands of online video viewers to unwittingly bombard a B2B e-commerce website with junk traffic.

Marketing Tips by the Bay
Marketo was in San Francisco for the Marketing Nation Summit to tout its customer experience platform and discuss making emails more human among other topics. Meanwhile, Forrester swooped into the Bay Area and stressed that marketing campaigns are dead.

SharePoint's Mobile Challenges
While changes to Office don't equate changes to SharePoint, the iPad launch spurred on a broader discussion amongst critics of the faults with SharePoint's mobile collaboration capabilities.

Content Catch-up in Mobile Enterprise
As companies work to extract value from mobile disruption, delivering a consistent experience across devices as their biggest challenge.

Office 365 Moving Essentials
Making the case to move to Office 365? These 10 talking points should help you explain your recommendations to management.

Top 7 Success Factors for Optimizing Customer Experience
Improve your marketing efficiency and realize the complete benefits of optimizing customer experience.
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Dropbox's Enterprise Invasion Starts Now

And there’s a prize inside …

Hey CIO, you can stop pulling out your hair, Dropbox is going to help you gain control of your rogue company files.

There’s no one that can do this the way Dropbox can -- they claim 275 million (passionate) users.

The Benefits of a Search Center of Excellence

All the evidence points to enterprise search teams still being significantly under-resourced. Often only a single part-time manager is responsible for an application widely used throughout the organization every day. One solution is to set up a virtual Search Center of Excellence (SCE). This provides the appropriate level of support by having a number of people around the organization contribute their skills and experience.

Q2 Planning: Top Digital Marketing, Social Business Conferences & Events (9-Apr-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

Featured Webinar: Deliver Best in Class Mobile Customer Experiences
Mobile accounts for almost 40% of daily media interactions. Deliver the best experience possible.
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Moving to Office 365: Top 10 Things You Should Know

Moving to Office 365: Top 10 Things You Should KnowYou've been thinking about moving to Office 365. You know it offers some great capabilities while helping reduce some costs, but you need to convince management it’s the right move.

There is a lot to take into consideration, but these 10 talking points should help you explain your recommendations to management.

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