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Information Management News & Analysis

Q2/Q3 Planning: Top Marketing Technology, Social Business Conferences & Events (23-July-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

CMSWire Tweet Jam July 24: Omnichannel Experience Challenges & Practices #CXMChat

We'll look at the variety of ways to communicate and collect feedback from customers across multiple marketing channels.
 

> Register Now

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Dropbox for Business Raises Its Sync and Share Game

Dropbox isn’t particularly interested in what Box, Syncplicity, Citrix or any other of the 100 plus companies who are fighting for their share of the enterprise file sync and share (EFSS) market are up to.

“We’re the market leader, we don’t worry about what others do,” said Ilya Fushman, head of product, Dropbox for Business. Instead, he said, the company looks at the features and functions its customers request and builds and delivers those that the make the most sense.

And with 80,000 companies paying to use Dropbox for Business (Box claims 34,000 in the S-1 it filed with the US Securities and Exchange Commission), it’s hard to argue with the strategy. It’s clear some buyers opt for the experience Dropbox has to offer vs. who Gartner rates higher in its Magic Quadrant (MQ).

Shake Off the Dust - and Rediscover the Company Library

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In 1990 at a newspaper library, we thought it was pretty amazing when we went from cutting the papers up by hand and filing them in cardboard envelopes to formatting text on green screens into a database that allowed the unimaginable number of up to ten people to read the same article at the same time.

In 2014, Soutron Global's cloud-based specialized libraries leave those green screens in the dust. Soutron's webinar series "Transforming Libraries" makes the case for their service while also presenting topics on specialized libraries, knowledge management and knowledge services — and the growing usefulness of all of those in the business world.

Soutron, a cloud-based library, knowledge and information management solutions provider, has been running this series since Feb. 2013, plenty of time to get the bugs out. But some glitches in the presentation and the sound quality for the in-house speakers leave something to be desired and might discourage some viewers.

The most recent of these webinars was lead primarily by Guy St. Clair, president of SMR International, a New York City-based consultancy practice focused on knowledge management, knowledge services and the role of knowledge strategy in organizational effectiveness. 

Alpine Data Introduces Data Science with Friends

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Ok, we’re being a little funny with the headline, but, seriously, data science provides more and better insights — faster — when it’s a team sport. And the ability to leverage data-driven intelligence at the speed of business is what it’s all about. Otherwise, all of the data wrangling and clever algorithms are pointless.  After all applying even the most brilliant insights at the wrong time is, at best, a waste of resources. Worse yet, it can be harmful.

The crew at Alpine Data Labs gets this. That’s why they’ve spent the last three years building advanced analytics software that makes it easier for data science teams, business analysts and others to work together and with the right tools.

Today the company is unveiling Alpine Chorus 4.0, its enterprise platform for advanced analytics.  Not only does it make collaboration easier, but it also enables universal data discovery and search, bi-directional integration between Hadoop and all major data platforms, as well as compatibility with Spark and Cloudera 5.

AvePoint Bridges Box and SharePoint

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You have SharePoint. You have Box. Theoretically, you have all your enterprise information management, governance and collaboration bases covered. Right?

Well, yes … if all your content silos are connected and operating seamlessly. Unfortunately, that's rarely the case.

While there is a lot of patching and connecting to be done to pull all your silos together, it’s a job that’s rarely finished. To help enterprises with two of the most important silos, AvePoint has just announced the release of DocAve Cloud Connect, which bridges Box and SharePoint.

Think Long-Term with ECM Strategy

2014-22-July-No-Heroes.jpgFixating on the cheapest and seemingly most user-friendly solutions can ruin your enterprise content management (ECM) strategy. What should IT departments do to resist the lure of cheap fixes and easy launches to ensure a successful, long-term ECM solution?

Originate Buys Applied Intelligence Group

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Originate has acquired the professional services company Applied Intelligence Group, which makes digital platform solutions.

The deal gives Originate, a San Francisco-based venture and enterprise development firm, a foothold in the Boston area where Applied Intelligence is based. The two firms have worked together since 2012.  Originate already has seven other branches.

"Opening an Originate office in Boston also brings us closer to some of the country’s premier enterprises and institutions,”  Rob Meadows, CEO of Originate, said in a statement. He said Applied Intelligence adds " unparalleled talent" to solve client problems.

How Free Puppy Syndrome Can Ruin Your ECM Strategy

2014-21-July-Bathtub-Full-Of-Puppies.jpgWhen it comes to selecting and deploying enterprise software solutions, including enterprise content management (ECM), many IT departments face pressure to control costs, decrease time-to-benefits and give end users what they want.

However, IT departments that fail to challenge this kind of short-term thinking are taking a risk -- and that may be surprising news to many organizations. Conventional wisdom tells you to choose the software that produces the quickest win for the least amount of money that the end users like best and will quickly adopt. How could you go wrong with a choice like that?

Who Will Become a Gartner MQ EFSS Challenger in 2015?

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When Gartner released its inaugural Magic Quadrant for the Enterprise File Synchronization and Sharing (EFSS) market, it predicted that by 2017 less than 10 percent of today's destination vendors would offer stand-alone products. That means that as many as 80 of those who are offering services today (there are well over 120), will have been absorbed into adjacent markets, such as collaboration, enterprise content management (ECM), mobility and storage.

What it didn’t articulate as clearly, as we see it, is how quickly the vendors mentioned in the study are raising their games, we reported on four different instances of this in the past week alone.

Who will succeed? Who will be acquired? And who will fade away? 

This Week: Apple, IBM Partnership + Forrester's Fast Track to Apps

CXM's Mobile Dependency
Customer experience programs lacking mobile emphasis are destined for failure.

Forrester: Get Moving on Apps
Need faster app development? Forrester cites a process that gets it done. 

What Really Matters in Web CMS 
In web CMS, it’s not what the product is written in, but how it’s written that guides flexibility.

Apple and IBM. Yes, Indeed
The powerhouses announced a partnership that's shaking the mobile enterprise.

Social Business Works
There is value after all in making collaboration a priority.

Microsoft's World Cup Perfection
Find out how Microsoft’s Cortana was 15-for-15 in FIFA World Cup play.

4 Key Factors to Consider to Take Your eCommerce Global
Localizing, logistics, barriers and customer support.
Download the White Paper

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What Continuous Compliance Success Looks Like

2014-17-July-King-World.jpgThere is no specific, prescriptive path to guarantee your business will be covered for every eventuality and incident it may encounter. But by following three steps, you can get you -- and your organization -- in a proactive compliance and security mindset.

Microsoft Strikes Google by Slashing Office 365 Prices #WPC14

Microsoft announced a few weeks ago that it was going to provide transparency around its Office 365 business. — and also said it would be shaking up the price plans. It did just that at the Worldwide Partner Conference (WPC) and the good news is that prices are going down August 1.

Before popping the champagne corks though. read on. The cheaper edition will be available to new midsize business customers next month. But existing customers will have to wait to the beginning of October 2015 before the full impact of the changes kick-in. So much for rewarding customer loyalty.

Your Customers - Or Your Best Friends?

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How many best friends do you have among your customers? Do your customers consider your company to be among their best friends? If the answer to these questions is no, then it might be time to make some changes.

According to recent research from Silverpop, you don’t have to invite your customers out for dinner or send them holiday cards, although this might help. All you have to do is communicate with them. The research found that how a brand corresponds with its customers is at the heart of relationship building -- and personalization is a business’ best tool.

Can Box Overcome Its Bad Timing?

Thumbnail image for 2014-16-July-Jump.jpgBox, once a clear-cut darling, has had a rough 2014. It delayed its IPO due to a softening SaaS stock market. This forced another financing round that was less than favorable for it. Add in Apple and Amazon entering the Enterprise File Sync and Share (EFSS) world, and it's safe to say things are getting challenging for Box. Can Box weather these challenges and pull the entire EFSS market along with it?

Q2/Q3 Planning: Top Marketing Technology, Social Business Conferences & Events (16-July-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited to Mobile Content Management in the Age of Multiple Devices

Join CMSWire and ICF Interactive on Tuesday, July 22nd. Find the right approach to optimize the user experience for your audiences.
 

> Register Now

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