Information Management News & Articles

The proliferation of file-sharing resources is great for users, but they can be a major pain for the IT department attempting to secure all communications at enterprise levels. One solution to the problem is being offered this week by Enterprise Information Protection solution provider Verdasys, which has announced it is now supporting Citrix ShareFile.

It’s been in the air for a while, but it looks like now its set in stone. Open source document management vendor Alfresco is going for an IPO in the US and has appointed a new CEO -- former SuccessFactors boss Doug Dennerline to replace Alfresco founder and current CEO, John Powell, who will help the new CEO transition the company and then take a seat on the board in some kind of operational capacity.

In December, IBM finally released one of the missing pieces of its SmartCloud social business platform in the shape of SmartCloud Docs on the public cloud. There was quite a bit of excitement, as it appeared that IBM had entered the cloud-based productivity suite market. But as Ed Brill, Director of Product Management for IBM Social Business, told us, this wasn't really the case.

The first real look at Big Data analytics of the year comes in the shape of a new Forrester Wave report. The space may still be dominated by IBM and SAS but it appears that 2013 is going to be a year with some serious competition with a substantial number of strong performers jostling for a place in the Leaders category.

How does your business approach the stages that make up the customer journey? Our contributors this week offered macro and micro views of the customer life cycle.

Larry Ellison probably didn’t sleep well last night.

Attivio and QlikTech, a business intelligence company, have announced that they will be working together to improve the analytics field. 

Business Suite, SAP's comprehensive enterprise transaction application, has been made generally available on the HANA in-memory database, a move that brings truly real time business very close to reality.

Cloud computing content management and collaboration service provider NetDocuments has announced the release of NetDocuments 13.1, an update that boasts improved security and functionality features.

Long a leader in the provision of global technology support services to large enterprises, IBM is now extending its tech support to small and medium sized businesses (SMBs). IBM’s new Managed Vendor Support Services allows clients to scale their tech support services, allowing smaller companies the opportunity to use IBM’s tech support offering.

How do the major vendors of master data management for customer data stack up? Taking a shot with its evaluation is Gartner and its newly released Magic Quadrant report on this field.

We’re heading into earnings territory at the end of the month, and we’re expecting a good show from OpenText again. We only mention this because OpenText has a habit of introducing something tasty before earnings release. This time is no exception with the announcement that OpenText Tempo Box and OpenText eDOCS DM are available for Windows 8.

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don’t hesitate to add your event to the list. (You can view the full calendar here.)

Symantec’s 2011 Information Retention and eDiscovery survey found nearly half of respondents do not have an information retention plan in place. Thirty percent are only in the process of discussing how to do so, and 14% have no plan. A year later, according to the 2012 Information Retention and eDiscovery Survey, the percentage of organizations without a formal information retention plan dropped by half.

Since October, Laserfiche has been talking up a storm over the new Laserfiche 9 and while a great deal of information has been released since then, the full potential of the product only became apparent this week when CEO Nien-Ling Wacker officially released the new product at Empower 2013.