Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Information Management News & Articles

Oracle Harnesses Employee Talent in Public Cloud With Taleo Acquisition

Oracle_logo_2010.jpg Oracle is on the acquisition path again, just a few weeks after it closed the RightNow deal. This time Oracle is adding to its public cloud by purchasing talent management solution provider Taleo for a price of US$ 1.9 billion.

How Adaptive Case Management Speeds Automotive Leasing & Financing

If everything seems to be in control, you're not going fast enough.”
- Mario Andretti, champion racing car driver

In the world of automotive racing, speed is paramount. When it comes to automotive financing, speed is equally important. However, it is not enough to just move faster. The race to engage and capture new business requires agility, coordination, and control. In this article, I continue my writings on adaptive case management by focusing on how it is being successfully applied in automotive and equipment financing.

SharePoint Information Architecture: Tools of the Trade

A fair amount of work goes into the role of a SharePoint Information Architect. And every architect should have his tools, right? What does Microsoft provide out of the box, to design, deploy and manage an information architecture in SharePoint? Let’s have a look.

Laserfiche v8.3 Gets Analytics With Datawatch Report Mining

Laserfiche v8.3 Gets Analytics With Datawatch Report Mining While Laserfiche’s v8.3 release in late November added a bunch of new functions, analytics wasn’t one of them. This week, it has announced that Datawatch has joined its Professional Developer Program (PDP), which will add analytics functionality to the November enhancements.

Dreams of the Paper Free Office: AIIM Reports

 aiim_logo_2010.jpg We had dreams of a paperless workforce. By now we should have laser rays shooting out of our eyes that can scan, decode and upload relevant information into our bionic brains, eliminating the need for us to handle paper documents of any kind. For many of us, that simply isn’t the way it worked out.

Socialtext Offers Enterprise Collaboration Globally With NetDocuments Partnership

Socialtext has been adding and adding to its enterprise social platform since it launched v5.0 in September. This year it looks set to maintain that momentum and has already announced a partnership with NetDocuments.

Oracle's Advanced Analytics Brings Mining Tools to Big Data

Oracle_logo_2010.jpgUsers of Oracle's 11g enterprise database can now wade into their mountains of data with a new set of analytic tools to find the business data and insight gold within the endless steams of information.

GRC Roll-up: Ricoh Shakes e-Discovery Space, SAI/Compliance 360 Deal Sealed

Seems like GRC companies are still only recovering from LegalTech NY this week, as it’s been relatively quiet. That said, SAI has finalized the Compliance 360 deal, Ricoh is expanding its e-Discovery reach again, Congress is taking on spyware and Guidance has bought CaseCentral.

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Amazon S3 Storage Gets Price Cuts Up to 13.5%

Organizations and enterprises that bank on Amazon S3 services for their cloud storage needs might find themselves paying up to 13.5% less starting this February, as Amazon announces price cuts for S3, promising a "significant reduction" in storage costs.

Choosing an Enterprise CMS: Ovum Names EMC, IBM, OpenText Market Leaders

Choosing an Enterprise Content Management platform is no easy task for today’s CIO, according to Mike Davis, senior analyst at Ovum and author of the company’s report “Decision Matrix: Selecting a Content Management Platform Vendor."

2012 Planning: Key CXM, EIM, E2.0 Items for Your Calendar (7-Feb)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don’t hesitate to add your event to the list. (You can see all events here.)

 

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The Art of SharePoint Success: Strategy - The Costs & Benefits of SharePoint

In our last gripping installment we began to consider the business case for SharePoint and I introduced the ideas of the Left Brained and Right Brained business case. In this episode we’re taking the excitement to unprecedented heights as we analyze the costs of SharePoint.

Document Mgt Roll-up: Alfresco's Enterprise 4, Knowledge Tree's DM Upgrades

This week, Alfresco released Enterprise 4, KnowledgeTree added new functionality to help users organize documents, Box and Smartsheet integrate, IBM’s SPSS Data Collection gets document capture and there’s talk of LibreOffice going mobile.

eZ Systems Partners With Ixonos, Pushes eZ Publish Into Cloud

eZ Systems Partners With Ixonos, Pushes eZ Publish Into Cloud The latest vendor to take its solutions to the cloud is eZ Systems, which has recently announced a partnership with cloud solutions provider Ixonos, to move eZ’s flagship Publish platform to the cloud.

Information Overload or Overconsumption?

The term “information overload” is a misnomer. At least, that’s the angle Clay Johnson, co-founder of Blue State Digital, promotes in his new book, The Information Diet. Instead of blaming quantity, Johnson draws parallels between our consumption of data and our eating habits: “We don’t say that an obese person is suffering from food overload – it’s not the food’s fault!” At a time when determining strategies for filtering gold from the stream is increasingly important, Johnson’s argument could be one worth listening to.

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