Sometimes — and in some areas of IT — you feel like you’re going around in circles. Enterprise content management (ECM) is a case in point.
Six years and 2001 posts ago, when I started covering ECM for CMSWire, the single biggest issue was the struggle to keep content chaos at bay.
Fast forward to last week and the problem remains. Social media, customer experience management, digital marketing and big data management have emerged as driving forces across the content industry, but the cruel reality remains.
Effective content management still eludes many, many enterprises.