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Information Management News & Analysis

EMC + Documentum: Mismatched or Better Together?

Documentum isn’t going anywhere, so say EMC Information Intelligence Group President Rick Devenuti and his boss David Goulden. Though each gives different reasons for why the relationship works, both men insist that the businesses are better together.

Goulden, CEO of EMC’s Information Infrastructure group (a.k.a. EMC) which owns IIG (a.k.a. Documentum), says that the division is “highly profitable.” We’re not going to argue with him on this point, he’s an accountant.

But other points may not be as black and white.
 

This Week: Mailjet vs. MailChimp + Big Changes at SAP

Mail Battle: Jet or Chimp?
Mailjet releases new A/x testing and says it's the best out there, even better than MailChimp

Get Relevant in Social
The most popular social media tactics are also among the least satisfying

Microsoft Answers Cisco Charge
Cisco claims that with Microsoft's enterprise collaboration suite, you need "bolt-on offerings from other vendors." Microsoft disagrees.

Make Right Case for Social Business
Though we see a lot of innovation in social business, we are not seeing that much disruption.

ECM Pack Leaders
Nucleus named the leading ECM vendors. It includes some surprises

SAP HANA Boss Resigns
News of Vishal Sikka stepping down from SAP HANA will be upsetting to some, including investors.

eBook: 7 Reasons to Consider Responsive Design
Practical insights backed by real world data.
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Google Ups Its Cloud Game With Stackdriver Buy

Google Cloud Platform May 8 2014.jpgIn the latest twist in the ongoing battle for dominance in the cloud space, Google just announced it has bought Stackdriver, a cloud app monitoring service.

According to a statement from Google, Stackdriver’s technology will be pushed onto the Google Cloud platform. It underlines the company's ambitions to develop as a real challenger to Amazon Web Services (AWS).

Google has provided little information about the deal, but has said it will start working on integrating Stackdriver’s functionality into the Google Cloud as quickly as possible.

Panorama's Necto 14 Helps Turn Data to Business Stories

Extracting useful insights from data is one thing. Understanding those insights — quickly and without the help of a data scientist — is another. That's why Toronto, Ontario-based Panorama Software developed Necto 14, an infographics-based business intelligence data discovery tool.

"Necto 14 introduces a new form of BI-related visualization, BI infographics," Panorama founder/CTO Rony Ross told CMSWire. Ross said these kinds of infographics are "extremely effective visualizations because they use familiar business visuals to aggregate huge amounts of data, and they speak the language of the organization."

Governments Tighten IT Budget Purse Strings

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Selling IT to the government was never easy, but it's about to get harder. According to new research from Gartner, 26 percent of national and federal public sector agencies will be cutting their IT budgets this year, with the remainder reporting flat or slight increases to their 2013 budgets. 

There is one bright spot: If you sell SaaS deployments or applications, your chances of getting a foot in the door have improved. SaaS, it seems, has become the new darling of federal number crunchers.

GE Cuts Battered Box a Big Break

Battered Box got exactly what it needed today: a vote of confidence from Fairfield, Conn.-based General Electric Co. Just weeks after rumors circulated that the enterprise file sync and share (EFSS) start-up was delaying its highly touted IPO, GE announced plans to deploy Box companywide. The agreement could eventually affect most of GE’s 300,000 worldwide employees.

In a statement, Box said the agreement will empower GE employees to "intuitively collaborate and securely share files" from any computer, phone or tablet. 

These 8 Vendors Lead the ECM Market

Even though the enterprise content management (ECM) market is a mature one, vendors still struggle to meet rapidly changing business and worker needs. The rise of mobility, demands for easy collaboration and the push to provide better customer experiences are all emerging as market drivers.

Enterprises, meanwhile, continue to look to ECM to put content into the applications where it is most needed. According to new data from Nucleus Research, this is pushing vendors to develop strategies that are based around simplification and integration, wider user adoption as well as mobile and sharing capabilities.

Gartner Execs Redefine 'Integration' and More

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There was lots to learn at the Gartner Portals, Content & Collaboration Summit this week, including the definition of "integration."  Thought you knew that one? Wrong.

Managing Vice President Susan Landry and Research Vice President Jeffrey Mann kicked off the conference by boiling-down the overused buzzwords of enterprise technology to just four bon mots: engagement, digital, content and integration.

They gave a unique spin to each. For example, they said that engagement is what happens when employees actually use workplace apps to do a better job. And content isn't just a stack of documents. It's a reflection of what your company thinks.

Digital technology isn't about digitizing everything in sight, but leveraging digital technologies to reinvent your business.

French Telecom Giant Orange Admits Massive Hack

Only two days after Target CEO Gregg Steinhafel was forced to resign amid fallout from a massive cyber attack, French telecommunications giant Orange admitted that hackers have stolen the personal data of 1.3 million customers.

According to Orange, the attack took place last month and resulted in the theft of large amounts of personal data including telephone numbers, birth dates and email addresses.

Orange claims no credit or debit card information was compromised.

Search Has A Future

It is easy to become despondent about the state of enterprise search. Only 11 percent of organizations reported very high satisfaction with search in the latest The Digital Workplace in the Connected Organization report, which shows there has been little change over the last eight years. However, from April 29-30, while I was acting as the Chairman of the Enterprise Search Europe 2014 conference in London, despondency was certainly not on the agenda.

Q2/Q3 Planning: Top Marketing Technology, Social Business Conferences & Events (07-May-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

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Understand how to evaluate and select a modern digital asset management system.
 

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CRM Is More than Cool: It's Profitable

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Last month, Gartner said it right out loud: "Customer Relationship Management is Cool." This month it's following that up with data that shows the global CRM market is worth $20.4 billion.

The research also shows Salesforce is the single biggest player in the space.

However, there is also good news for SAP -- which remains the second biggest player, as well as Microsoft. While Microsoft only accounts for around 7 percent of the market, it grew a staggering 22.8 percent year-over-year and is heading toward a much, much bigger piece of the pie.

EMC Syncplicity's RX for Enterprise File Sync and Share #MMTM14

EMC Syncplicity's Winning RX for Enterprise File Sync and Share #MMTM14EMC Syncplicity understands something few Enterprise Sync and Share (EFSS) vendors do: who its customers are. 

Business users believe that the EFSS solution was designed with them in mind because it’s so aesthetically pleasing and simple to use.

IT managers and CIOs think Syncplicity was developed around their requirements, facilitating secure, enterprise-grade, mobile, cloud and on-premises sharing.

The genius of Syncplicity’s product, its functionalities and features, is that both groups believe they are right. 

And they are.

Target Breach Creates New Opportunities for IBM

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The cost of security breaches are staggering. Just ask former Target President and CEO Gregg Steinhafel, who was just given the boot following a massive security breach last December. The board of directors, it seems, wants a new face to restore consumer confidence.

It’s probably just a coincidence, but news broke last night that IBM was releasing new security software and services. It also comes as the Ponemon Institute released research that shows the cost of data breaches increased 15 percent in the past year to $3.5 million or an average of $145 per record breached.

EMC's InfoArchive Paves the Way to the 3rd Platform #MMTM14

Enterprises of every kind and every size are drowning in data. And that’s not only because it’s being created at record rates by points and clicks, likes and tweets,  not to mention the Internet of Things.

There’s also content and other kinds of information that’s not being used at the moment, but can’t be trashed because of regulatory requirements. It might be needed later and, heck, someday it could even turn out to be golden.

Needless to say, keeping everything where it is has associated costs — production systems become unnecessarily taxed by inactive data, backups become more burdensome, decommissioned apps remain on standby for compliance reasons and the mere thought of moving to another platform and taking it all somewhere else, in its current format, becomes both daunting and impractical.

Structured data, unstructured content, print streams, xml from all kinds of applications, at scale, from across the enterprise. Today’s problems can’t be solved with yesterday’s tools. 

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