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Information Management News & Analysis

Teradata Offers Retailers New Advanced Analytic Reporting

Data warehouse giant Teradata has updated its existing demand chain management  (DCM) forecasting and replenishment solution with advanced analytic reporting for retailers in the area of supply chain analytics.

"The Teradata DCM solution is uniquely architected to calculate all forecasts and orders at the lowest level of product, location, day and week with our proprietary algorithms and processes," Mardie Noble, DCM solution partner at Toronto-based Teradata, told CMSWire. 

The Internet of Things Could Empower People with Disabilities

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Ubiquitous sensors are one of the driving ideas behind the Internet of Things.

The ideas is that we will put on and wear more and more sensors until they become pervasive — enabling everything we interact with on a daily basis to have the potential to offer us greater insight or context for our activities.

It's not hard to see how many of the devices already available are impacting our lives, even in small ways. There are thermostats that can learn from our habits and even be controlled remotely through our phones, window shutters that adjust automatically, depending on how much sunlight is coming through and objects fitted with RFID devices, which let us know when they pass through checkpoints.

All of these devices make life a little easier. But one segment of the population could potentially benefit even more than the rest from IoT technologies: People with disabilities — not just at home, but at the office and everywhere in-between.

Week in Review: Customer Experience is Everyone's Job + Social Business Myths

Not My Job
Customer experience transcends work silos.

Tell Us a Story
Brands pursuing customer engagement are turning to multimedia digital storytelling.

Land of Social Business Make Believe
Some social enterprise deployment issues are based on myths, fairytales and falsehoods.

Build the Future of Work
Networks provide companies increased resiliency, efficiency and innovation.

Microsoft Moves Into the Home
Microsoft named 10 start-ups to its home automation accelerator program.

Weed Out Bad Processes
IT professionals must act as gardeners to allow businesses to flourish.

3 Innovative Vendors in Knowledge & Collaboration 2014 (New)
This report highlights three innovative vendors of note in 2014.
Download the Report

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Google Kicks the Productivity Stool From Under Microsoft

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It’s been an interesting couple of weeks in the document management space, made all the more interesting by the ongoing competition between Microsoft and Google around their productivity suites.

We also saw recently that most enterprises are still struggling with document management while both Metalogix and Accellion have released new products to help overcome this.

EMC Syncplicity Cuts Prices and Raises Storage Caps

EMC Syncplicity wants to own the Enterprise Sync and Share market and they don’t want price or storage limits to be barriers to adoption.

“This is a mass market with hundreds of millions of users to whom our service is applicable” said Jeetu Patel, the company’s general manager.

And since both Forrester and Gartner rate Syncplicity as a best-in-class offering, the company doesn’t want other factors to keep companies from embracing all that it has to offer.

“Our singular goal is active user engagement and we don’t want storage limits to get in the way of that,” said Patel.

Google Classroom Fishes For Microsoft Users In Schools

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Cheeky Google is stomping all over what has until recently been an exclusive Microsoft stomping ground. Well, nearly exclusive. Google has just announced the release of Google Classroom for anyone that is currently using Google Apps for Education.

Classroom is a collaboration tool that enables students keep track of what assignments are due, enable teachers to track what is happening in the physical classroom and provide direct, real-time feedback to students on their progress.

IT Should be Gardeners, Not Gatekeepers

Information Management, 2014-14-August-Deluge.jpgIt’s a deluge, you’ve been told. It’s a flood of biblical proportions. Data on your customers is more abundant than ever and the internet of things is only going to make it sky rocket. From terabytes to petabytes in 60 seconds!

You’ve probably also read that big data analytics tools and next generation customer information management systems mean that you, the competent but non-expert marketing analyst, can analyze these gigantic and mind-bogglingly complex datasets at the drop of a hat.

But then you look around your own company and see that customer data isn't standardized and has legacy issues, the analytics tools your company employs are beyond your comprehension and your IT department is cautious about allowing you to purchase tools for your own department.

It’s a common set of frustrations and it means that business users in departments like marketing, sales and operations have begun to take things into their own hands and are independently downloading user-friendly, efficient tools that get the job done.

Enterprise Search Doesn't Fit in a 2-D Box

2014-14-August-Magic.jpgGartner's been getting a bit of attention lately. The Gartner Enterprise Search Magic Quadrant released in July resulted in criticism from Miles Kehoe, Stephen Arnold and Charlie Hull. Nuix heavily criticized the MQ on e-Discovery and Scott Liewehr has reservations about the Forrester Wave on Digital Experience Delivery Platforms. And now the lawsuit.

My own views on the Gartner Search MQ were a little less forthright. However the Search MQ raises issues which are much wider than whether the companies in the top right hand quadrant (Leaders) deserve to be there.

How the Internet of Things Drives Customer Engagement

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Now that we've accepted the idea of the Internet of Things (IoT), researchers are starting to look at when, where, how, why and who will use it. They're also looking into potential risks.

Recent research from IDC, for example, shows that retailers are leading the charge to the IoT in the quest for better customer experiences.

According to IDC, retailers see the IoT as a way to improve customer experiences. Specifically, they are using it to pull consumers into one of their channels, where they will entice them with products that have been contextualized and personalized for the customers’ gratification.

Discussion Point: How Big are Data Security Threats?

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You may have heard that some cyber criminals in Russia recently stole more than a billion user IDs and passwords -- yes, that's billion with a "B."  

In the past year, online security and data theft has been making international headlines, as evidenced by huge security breaches at retailers like Target and Neiman Marcus.

How bad is it? With our lives becoming more digitally entwined, it makes sense that potential security threats are more visible. Think about how many times a day you exchange digital information using either an Internet connection or a mobile device.

Despite the security hysteria, experts say there are simple ways to take steps to tighten up your Internet security -- whether for your own personal or business use. CMSWire reached out to a collection of Internet security experts to find what's going on.

Q3/Q4 Planning: Top Marketing Technology, Social Business Conferences & Events (13-Aug-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: Adobe and Razorfish Present Always-On Marketing

Join CMSWire and Adobe/Razorfish on August 26. In this one-hour webinar, learn how to become an AOM and why 80% of marketers fail.
 

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Microsoft Secures Azure Data with Enhanced Encryption

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Microsoft — like Google — is beating the drum on security. It is enhancing the encryption of data transfers between users and the Azure cloud guest operating systems. 

The encryption improvements, which apply to Microsoft Azure cipher solution for hosted guest virtual machines, gives users better and more secure connections during the transmission of data.

According to a Microsoft blog post the new enhancements apply to the Transport Layer Security (TLS) and Secure Socket Layer (SSL), which makes it harder to decrypt connections and information going across such connections.

This follows  recent moves by Google to secure and encrypt emails. In the coming weeks, it announced that it will publishing a list of best practices in the coming weeks to make Transport Layer Security (TLS) adoption easier and to avoid common mistakes.

Sync and Share Providers Change Their Games

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Take a good look at the leaders in Gartner’s quadrant for Enterprise File Sync and Share (EFSS) and you’ll see some big differentiators. Box, for example, is a purely a public cloud play. Accellion’s kiteworks, at least up until now, has insisted that private cloud or on premise is the best way to go if you want to keep your information secure.

But things change.

This morning Accellion announced content connectors for Google Drive for Work and for Microsoft’s One Drive for Business. “It shouldn’t matter where you store your content, IT can track and manage it from anywhere,” said Paula Skokowski, Accellion’s Chief Marketing Officer.

While we might have seen this as an “about face” or even somewhat sacrilegious a few months ago, Skokowski insists that it has been in the works for some time.  “It’s an important next chapter for us,” she explains. With connectors to Google Drive and OneDrive, kiteworks can provide EFSS capabilities outside of the firewall. “Users need access to content regardless of where it is stored,” she added.

IBM Focuses on Security Again With Lighthouse Buy

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Hot on the heels of the CrossIdeas acquisition two weeks ago, IBM plans to buy the business operations of Lighthouse Security Group (LSG), again for an undisclosed sum.

LSG and CrossIdeas will be integrated with IBM’s existing identity and access management offering to provide a full suite of software that will protect and manage users’ identity.

Why BI's Late Movers are Big Data's Early Adopters

Big Data, 2014-12-August-Leading-the-Band.jpgThe explosion in popularity of new business intelligence platforms and data warehouse technologies throughout the 1990s was well documented. But while companies in a broad range of industries including financial services, high-tech and retail were quick to embrace the newfound ability to analyze past business performance, most universities, hospitals and pharmaceutical companies remained quietly on the sidelines.

Two decades later, another major wave of technological innovation is sweeping over the IT landscape in the form of modern big data analytics solutions. Only this time, the script has been flipped.

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