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Information Management News & Analysis

IDC: 10 Predictions For Emerging Technologies In 2015

Thumbnail image for 2014-08-December-Passing-Platform.jpgWhether you realize it or not, every day you work on what International Data Corporation (IDC) describes as the third platform. By the end of next year, you will be doing a lot more work on it and using its technologies.

The rise and expansion of the third platform has reached a tipping point according to IDC, and with the growth of investments in the Internet of Things, big data, data centers, mobile and social computing, there is, in effect, no way of avoiding it.

Stop Pulling Teeth: A Better Way to Classify Documents

2014-08-December-Dentist.jpgThere are really only two ways to get your content classified: You require manual tagging by setting fields as required, or you use automation and stop fighting your users.

People hate to upload a document only to find that there's a half dozen fields to fill in before they can finish the upload process. This approach may seem easy, but often times it creates a love/hate relationship with SharePoint -- users see it as a limitation of SharePoint and will turn to a file share or Dropbox instead.

Alternately, they take the easy way out and fill the fields with the first entry in the drop-down, resulting in metadata that is populated, but wrong. Required manual tagging becomes yet another thing users have to do to get their work done.

3 Takes on the Future of Document Management

When you're choosing document management software (DMS) you have to look to the future. Whichever platform you select will impact the way you do business for the next five to 10 years at least -- so don't  be shortsighted when making your decision.

Enterprise content resides on all web environments and so integrations between DMSs and Web CMSs are becoming crucial. So the importance of “future-proofing” document management was top of mind for me when I attended Amplexor’s Future of Document Management event in Belgium last week. Amplexor designs, builds and runs DMS projects for enterprises. With over a decade of experience in the Enterprise Content Management field, it knows who the visionaries in the field are. On Nov. 20 it got them all in one room.

Week in Review: Behind Ektron's Buyout + Meet the New Dropbox for Business

Behind the Ektron Buyout
Investment or sale? Maybe a merger? Ektron's big news.

DAM Pack Leaders
Forrester taps its top two for DAM for CX.

Mobile's Place in Enterprise
Eight ways to integrate mobile in enterprises.

30,000-Foot View of SharePoint
Why SharePoint's far from done.

New Dropbox for Business
Who'll be the Dropbox for business? Dropbox.

Don't Discount Google and Gmail
Psst, Microsoft: See what Gmail users can do.

Turbo Charge Your Marketing with Big Data
How to Raise Conversions & Improve ROI
Download White Paper

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OpenText Buys Actuate: Beginning of a New Era for ECM?

When content management was introduced in the 1980s, it was cutting-edge, even bleeding edge and promised to transform the ways in which we work and do business. Getting “the right information, to the right people at the right time” was its promise. Much of that its promise has been realized, at least in terms of what we thought of as “information.”

But the world, back then, wasn’t digitized the way it is today. Data was far more static and when we heard “tsunami,” we thought of a dangerous wave of water rather than a wave of information that held the potential for tremendous opportunity. How times have changed.

And for content management vendors, today’s world of big data, small data and analytics opens the door for transformation. By harnessing their existing offerings and leveraging 3rd platform tools, enterprises will be able to engage with their customers and employees in more valuable ways — whether they ‘re pushing the right offerings to customers more intelligently, learning more about which products and services to put to market, becoming alert to customer problems before they become big problems and working more intelligently and more collaboratively with employees and business partners.

Spanning Expands Cloud Data Protection to Office 365

2014-05-December-Copies.jpg"What if?" This question plagues companies who have made the move to the cloud. In spite of reassurances of data security and efforts by providers to back data up, the worst case scenario is never far from mind. Spanning, just over a month after its acquisition by EMC, is offering Office 365 users a solution to help manage that "what if" scenario.

The new cloud-to-cloud backup solution is designed from the ground up to work with desktops, tablets and mobile devices and offers access to all enterprise data wherever employees are working and through their preferred device.

Here's a Way to Pull Your Project Data Together in Office 365

Although Microsoft has been developing Office 365 at a ferocious rate recently, it still remains a suite of individual applications designed to accomplish specific tasks. To enhance user navigation, harmon.ie has developed a single screen view of those applications and what’s happening in them.

This week, it took that a step further with the launch of its new Project Management Solution, an extension of its harmon.ie email that enables users to pull together all the information that is passing through Office 365, OneDrive, Lync and Yammer on a given project for easy access on either mobile or desktop.

Microsoft Offers Office 365 on Steroids with HP Services

HP and Microsoft, which have always had a fairly tight relationship, just inked another agreement that enables HP to offer Office 365 services and support.

The new agreement will allow HP to manage Office 365 and related HP services for enterprise customers, and also allows select HP datacenters to be used by Microsoft for Office 365 email hosting.

An ECM Space Oddity: Still Chaotic After 6 Years, 2001 Stories

2014-02-December-Odyssey.jpgSometimes — and in some areas of IT — you feel like you’re going around in circles. Enterprise content management (ECM) is a case in point.

Six years and 2001 posts ago, when I started covering ECM for CMSWire, the single biggest issue was the struggle to keep content chaos at bay.

Fast forward to last week and the problem remains. Social media, customer experience management, digital marketing and big data management have emerged as driving forces across the content industry, but the cruel reality remains.

Effective content management still eludes many, many enterprises.

Q4/Q1 Planning: Top Marketing Technology, Social Business Conferences & Events (03-Dec-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: Website Redesign - Strategy First, Tactics Second

Join CMSWire and Ektron on December 16th for a one-hour webinar on defining your brand and retaining customers through your web presence.


> Register Now

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What's New in Microsoft Dynamics CRM 2015

Last month, Microsoft promised the quick release of Dynamics CRM 2015 for cloud and on-premises. Sure enough, it made good on its promise Dec. 1 with the release of both Dynamics GP 2015 and an update to its enterprise resource planning (ERP) solution, Dynamics AX 2012 R3.

For digital marketers. the focus of this announcement will be the CRM release — which brings the Cortana voice-command technology to the CRM software for the first time.

A Sneak Peek Into Information Governance's Future

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Information governance is slowly moving beyond its traditional image as a center of risks and costs as it evolves into a technology practice that delivers added value for companies.

That was one of the themes yesterday in a CMSWire Webinar, "Real Customer Successes: Business Transformation with Information Governance." The speakers were Barclay T. Blair, executive director and founder of the Information Governance Initiative (IGI), and Stephen Ludlow, the director of product marketing at OpenText who leads that company's e-discovery and information governance (IG) practice.

The core of the presentation was a preview of a benchmarking study by IGI that is based on interviews with 30 information governance managers.  You can watch the full webinar by clicking here or at the end of this story. The full IGI study is scheduled to be released in January.

FBI Warns Businesses to Brace for Foreign Hacker Attacks

The threat of International electronic terrorism appears to be rising, following two separate reports of hacker attacks on US business and government interests.

The FBI issued a warning about a highly destructive malware attack that may be coordinated by a foreign country and could be continuing over the next few weeks, according to a Reuters report. The warning comes in the wake of last week's devastating hacker attack on the Sony Pictures Corp. that kept many of its systems, including corporate email, down for as much as a week.  

In a separate report security firm Cylance noted that it has identified a hacker group out of a Iran — Operation Cleaver.

Look Who Just Became the Dropbox for Business

Every Enterprise File Sync and Share vendor that is trying to be Dropbox for Business can now take a seat because the actual Dropbox for Business has you beat.

With more than 300 million individual users, Dropbox has become pervasive in our lives, and we’re no more likely to refrain from using it on the job than we are to leave our mobile devices at home when we go to work.

We’d like to do this with our employer’s blessing, of course, and come tomorrow we’ll be one step closer to being able to do so. That’s because Dropbox is opening its API to developers to create enterprise applications and apps on top of the Dropbox for Business platform.

At the Edge of Impossible

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Consider Doctor Who’s Clara, the Man of La Mancha’s dream and Star Trek’s deflector shields. What do they have in common? All are impossible … or are they?

At the beginning of this year, I looked at technology trends and made some predictions. For one trend, I cited fictitious research from Spacely Sprockets: “By 2020, traditional supply chains will no longer exist. Instead all objects will be created at the point of use by 3-D replicators.” Then I predicted that this “dimensional disruption” would drive all supply chains to zero length.

This prediction was intended to be interesting, yet quite impossible. But look at what is happening in our digital universe: fantasy and reality appear to be converging to achieve impossible things.

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