You hear a lot about Shadow IT these days. And we'll probably continue to hear more, according to Cameron Coles, senior product marketing manager for Skyhigh Networks, a cloud security company.
Shadow IT happens when departments or individual employees use technologies that aren’t sanctioned by IT — something that has been increasingly easy to do since cloud-based services arrived.
As CMSWire writer Steven Pogrebivsky noted last year, employees who use a lot of consumer-based apps tend to expect the same ease of use in the workplace. "Personal and work have collided in such a big way that employees often expect that one service will support both needs. In a perfect world that would be fine. But this isn’t a perfect world: information gets leaked, gets lost, gets stolen," he noted.
While senior management may be away of the risks of cloud-based services, employees are often less cautious and unwittingly create a hefty problem for many organizations, Coles said.