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Information Management News & Analysis

Amazon Wants In on the Enterprise Sync and Share Action Too

Just yesterday we wrote that the file storage, synching and sharing market may be as big as one trillion dollars. When Amazon found out about it, they went and built their own EFSS offering.

OK, maybe it wasn’t our article that inspired AWS, but they did introduce an Enterprise Storage and Sharing service today. Its name? Zocalo.

Available in limited preview starting now, its primary functions seem to be primitive versions of what the Leaders and Challengers in Gartner’s Magic Quadrant for EFSS have to offer.

Social Signals, Social Noise and Knowledge Management

2014-10-July-Train-Signal-Noise.jpgSocial information is very different from traditional documentation. We've grown accustomed over the past few years to referring to documents as “unstructured data.” But even PowerPoint is neat and orderly compared with the wild frontier of enterprise social.

Hashtags, "likes" and abbreviations are all part of users conveying information. Almost all organizations with enterprise social deployments turn to it after traditional documentation, but in many cases, social knowledge management is an afterthought -- if it's performed at all.  Yet information theory shows us that enterprise social is much more likely to contain meaningful enterprise knowledge than traditional documentation. 

How should we approach knowledge governance in social streams?

Microsoft Moves to Win Cloud, EFSS and Other Markets

Storing, synching, editing and/or sharing files in the cloud has suddenly become big business. Startups like Box, Dropbox, and Syncplicity (now owned by EMC) sensed this long ago because their founders rightly predicted that the knowledge workers of the future wouldn’t want to be emailing files to themselves and keeping track of various versions any more than they did. Ditto for carrying thumb drives around.

Fast forward a few years and the market cap for enterprise file sync and share (EFSS) services may be as big as a trillion dollars. It’s no wonder giants like Citrix, EMC, Google and Microsoft all want part (or all) of that action. Winning is critical to their ability to gain, or even retain, Enterprise market share.

As we’ve written before, Microsoft isn’t sitting back and watching as Google and Amazon race to the bottom on the price of cost storage. And while part of the reason they are doing this is to sell the Azure platform, the other part is retaining Microsoft Office, Office 365 and SharePoint market share. After all, as Enterprises map their cloud strategies, they’ll likely look at all of their options versus simply lobbing what they have on the ground to the sky.

This Does Not Compute!

2014-09-July-Computer-Lab.jpgWhat would you say if I told you 90 percent of our schools don't teach what has been the most marketable skill in our economy for more than two decades? Would you believe me? How could that possibly be true? Get ready to drop your jaw because it is true.

Ninety percent of K through 12 public schools do not offer computer science classes.

TinderBox Extends Dynamics CRM With Sales Automation

Think you’re missing something in Microsoft Dynamics CRM? TinderBox says you are.

In fact, according to TinderBox, Dynamics CRM users may have a lot of technology to provide customer insights and engagement, but its sales automation processes are just not up to scratch.

PC Market? Up Slightly, But Still Barely Breathing

Though it appears there will be some relief for the besieged PC market in Gartner’s second quarter predictions for 2014, the relief will be be only temporary.

Overall, the global devices market  will witness a revival in 2014, increasing by 4.2 percent over 2013.

The PC market, which falls under the devices umbrella, will contract 2. 9 percent — considerably less than last year's 9.2 percent .The driving force behind this trend, according to Annette Zimmerman of Gartner, is the ongoing development of the mobile market. However, the longterm direction of the PC market remains downward.

Here's Why You Should Take Good Care of Your Customers

2014-9-July-hot-air-balloon.jpgNew research confirms what many marketers have already suspected: It’s harder than ever to attract new customers and retain existing ones.

Competition for customers is heating up — or as London-based Ovum, a global research firm, puts it, "hotting-up." Colloquialisms aside, the fight for customers appears to be kicking into high gear.

And the reason is clear. Customer relationship management (CRM) and e-commerce will be the fastest growing enterprise applications through 2018. According to the global analyst firm’s newly launched software forecasts, customer-engagement systems will be the fastest growing enterprise application between 2013 and 2018.

Meet the Challengers: Gartner's MQ for EFSS

The Enterprise File Sync and Share (EFSS) Market is competitive, to say the least. Last year’s strong performer can become leader of the pack in as little as a year. EMC Syncplicity proved that when it went from a Positive (Vs Strong Positive) in Gartner’s Marketscope last year to a Leader in its EFSS Magic Quadrant this year.

Which “Challenger” will broaden its vision and build out its capabilities quickly enough to make it into the Leader’s Quadrant by 2015?

Let’s take a closer look at what Gartner’s EFSS Challengers (Dropbox, Google, IBM and Microsoft) have to offer and where Gartner said they fall short. If you haven’t read our coverage on Gartner’s overall report and the MQ Leaders, it’s here.

Metrics to Watch When Evaluating Search Performance

2014-08-July-Hide-and-Seek.jpgPeople are dissatisfied with the search applications they are using. This is the result -- without exception -- from surveys of search performance. Search managers charged with improving satisfaction levels face the problem of defining what "satisfaction" actually means. Search performance has to be evaluated on three criteria: technical performance, retrieval performance and impact performance, but it's impossible to bring all three together in some mathematical formula for "satisfaction."

Businesses are Unprepared for the Internet of Things

2014-7-03  Infoblox internet of things.jpg

Much has been made in the past few years about the massive business opportunities that the Internet of Things (IoT) will provide. But capitalizing on this potential is going to be a challenge. 

Two recent research reports show that most enterprises are unprepared for the IoT.

Research from Infoblox showed the infrastructure to support the IoT is too weak. And research from Spiceworks found the IoT will put already overburdened networks under unbearable pressure. Combined, the studies suggest that far from being the financial cornucopia it could be, the IoT may in fact buckle enterprise infrastructure.

Cha-Ching! Box Gets More Cash

2014-7-July-vintage-cash-register.jpg

It’s raining money, at least in Los Altos, Calif., that is. Box has reportedly received a $150 million round of funding, which the Wall Street Journal reports will be used to hold the company over until IPO waters get warmer.

This comes only hours after the Enterprise File Synchronization and Sharing (EFSS) vendor was publicly announced as a leader in Gartner’s Magic Quadrant.

The investors, we can now confirm, are TPG Growth, which will appoint a director to Box’s Board of Directors, and Coatue Management, which incidentally just lost an incoming executive to Twitter, where he is now the CFO.

Gartner Rates Enterprise File Sync and Share Vendors

As anyone who reads CMSWire regularly already knows, the Enterprise File Synchronization and Sharing (EFSS) market is hotter than hot. The 100+ players within it introduce new features and new releases almost as often as soccer's Tim Howard saves goals.

So it’s no wonder that Gartner, in its newly released Magic Quadrant for EFSS, notes that the market is maturing and that vendors are working hard to differentiate themselves.

This Week: The End of Disruptive Tech + Google's Dive into Enterprise

Goodbye to Disruptive Tech?
Is disruptive innovation crossing the chasm or jumping the shark

Set Social Media Marketing Goals
Most B2B marketers don’t understand there are four stages to social media.

You Could Work in Montana, Too
Working from home in rural remote areas has perks, too.

IBM's Social Software Advance
Forrester loves them. Gartner does, too. Now, IBM's Connections gets another boost.

Google's Enterprise Foray
Google just entered -- and may have won -- the file sync and share market in the Enterprise

Hadoop Vendor to IPO?
What will MapR do with $110 million?

Real ROI From Social in 5 Steps
Reap the Most Out of Your Investment
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IBM's BlueMix Targets the Internet of Things

2014-07-02 IBM Blumix general release.jpg

Remember IBM’s open cloud development platform BlueMix? Well, IBM has just announced it is now on general release, and there’s all kinds of cloud-centric goodness now available for it.

Accessible in open beta since February, the Cloud Foundry based suite now has more than 50 services and is being adopted at a rate that places it among the largest Cloud Foundry deployments in the world, IBM claims. It has also been released with an eye on the emerging Internet of Things (IoT).

Microsoft Transforms Customers to Beta Testers

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Two weeks ago Microsoft promised a whole new approach to roadmaps and future releases when it announced that it would be posting regular, publicly accessible updates to the Office 365 roadmap. Transparency is the new black at Microsoft, it seems.

Today it has taken one step further and has made a public call for beta testers of it is new Office products. Not exactly what you want to be doing over the summer, you might think, but there is a couple of interesting new products in the offing that you could end up testing.

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