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Information Management News & Analysis

This Week: DAM's Link to Game of Thrones + SharePoint Shocker

DAM's Game of Thrones Connection
Managing your images, videos and rich media has much in common with the TV fantasy drama. 

Boost Identity with Social
Can brands target and personalize customer messaging through social identity?

Enterprise Mobility Showdown
Organizations recognize they need to integrate mobile apps with enterprise system and data.

Death of the Intranet?
Not so fast, say officials at Jostle.

SharePoint Shocker
Some SharePoint administrators have shocking disaster recovery plans.

Recapping MongoDB World
Feel like you missed out? You won't after reading this

The Future of B2B Ecommerce
The Tips You Can't Afford to Miss
Get the Guide

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NetSuite Mixes CRM With ERP

The term customer relationship management (CRM) isn’t always viewed properly, according to Zach Nelson, CEO of NetSuite, a provider of cloud-based enterprise resource planning (ERP) solutions. 

At the Sanford C. Bernstein Strategic Decision Conference in late May, Nelson said most people see CRM simply as a sales force automation tool used for prospect management.  With a CRM solution, salespeople have the opportunity to generate forecasts based on leads in the pipeline.

But Nelson believes the big problem with most CRM solutions these days is they don’t include customer records. And in order to do CRM really well, Nelson argues there must be customer orders, which just happen to sit in the ERP system.

In fact, ERP systems contain a lot of important data on customers—such as where they bought, what they bought, when the item(s) shipped and if returns were made. By offering a single system to connect the front and back offices, Nelson says NetSuite is seeing more and more customers deploying its solutions in conjunction with e-commerce.

Quick Start Guide to Enterprise Mobile Capture

2014-26-June-Lasso.jpgEnterprise mobile capture -- using smartphones and tablets to scan documents as part of your organization’s important business processes -- constitutes one of the changes in the content technologies that are ending the era of enterprise content management (ECM) and bringing in the era of “content intensive applications” (or term of your choice). For those getting started in enterprise mobile capture, there are two primary issues you should address as you plan your strategy.

Google Makes it Easier to Dump Microsoft Office #io14

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If you’re one of the top cats in the Microsoft business division, the Google I/O conference must be one of the most irritating things of the year.

At I/O, Google always seems to find a way to squeeze the fun from Microsoft’s master plan to rule the business world. This year, the ‘something’ comes in the ability to edit Microsoft Office documents in Google Docs.

At face value, it doesn’t seem too serious. But when you stand back and look at it, it takes on far more significance than first impressions convey.
 

E-Discovery Moves In-House, Market Leaders Expand

The e-discovery market has had a long time to mature — and it still has room to grow. Gartner predicts the market will grow from its current value of $1.8 billion to $3.1 billion by 2018.

The market is also in the midst of significant change. Enterprises are moving away from service providers for identification, preservation, collection and processing of data to in-house data management and discovery.

Q2/Q3 Planning: Top Marketing Technology, Social Business Conferences & Events (25-Jun-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

Webinar: Agile Marketing -- Creating a New Generation of Enterprise Digital Experience
Join CMSWire, Zoetis and Forrester Research on July 9th at 10:30am PDT / 1:30pm EDT. Hear from Forrester guest speaker Anjali Yakkundi about the lastest digital experience trends.
 

> Reserve Your Seat Today

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Google Feathers its Nest with New Developer Program

If Google-owned Nest’s announcement yesterday that it was buying Dropcam for $555 million caused some surprise, today’s announcement that it is opening up its platform to third-party developers, while not as in-you-face as the Dropcam deal, could have significantly more long-term effects.

Dropcam extended Google’s reach into the home through Nest. But opening the Nest platform looks like Google is aiming to corner the smart home market even if there are already some seriously heavy hitters like Apple or Samsung operating there, too.

What Microsoft Will Do to Keep Your Business

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Dropbox wants Enterprises to store their content in Dropbox. Box wants it in Box. Egnyte, Accellion, Syncplicity … you get the picture. They all want to be your provider as well.

And Microsoft has something to lose if it lets that happen. And it’s not the dollars (you pay for services on the aforementioned vendors’ clouds as units of storage) that these other companies could potentially earn.

The world’s largest software company needs you to keep living and working in its products, like Office and SharePoint, which you wouldn’t have to do if you stored your stuff on these other clouds.

Nest Buys Dropcam as Google Continues March Into Smart Homes

Thumbnail image for 2014-6-23 Dropcam.jpgGoogle is making another move to make its mark in the developing Internet of Things. Late Friday, Nest -- the home automation company which Google acquired in January -- announced it was buying home-monitoring camera developer Dropcam for $555 million cash.

No sooner had news of the deal emerged than questions about information, privacy and Google started to appear. However, representatives from Dropcam said this is a straightforward deal and that Google will not be getting its hands on anyone’s data.

Box Notes Takes Flight

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Finding Box Notes in your Box iOS app may not seem like that big deal. But for Box users who want to create simple content or collaborate with their team mates while on the road, it could be huge.

Launch the Box app on your iPhone or iPad, select “Create a Note” and you’re in business. There’s no need to download software or open the premium Office app. Same holds true for Google Docs, Evernote or whatever.

Plus the option to create, share, discuss and work together with others in real time or offline is simply there. And get this, you’re always in sync, always on the Cloud, and you’re not breaking any compliance rules while you’re at it.

Like with Box itself, Enterprise worthiness is a given.

Personify Explores a New Dimension in Collaboration

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Think about the worst part of the last online webinar you attended. Was it all those faceless slides?  Thought so.

And so did Sanjay Patel, CEO of Personify. Since 2009, he's been working on a way to enhance collaborative communications like webinars, chats and hangouts by adding depth-sensing, 3D cameras.

For most people, the mere mention of 3D conjures up visions of space monsters reaching out for them in a darkened movie theater. That's not what we're talking about here.

Box Watch No. 2: $100M More, Please

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Maybe Re/code has a bug  (of the non-insect variety) planted in Aaron Levie’s hair or an electronic tracking device imbedded in his shoes. But somehow the site has learned — and is now reporting —that Box is considering taking on $100 million from investors.

Re/code reported that Box is in the early stages of talks with private equity firm TPG. It quoted “sources familiar with the matter,” adding that “no final decision has been made on whether or not to accept the funding”.

This Week: Working During the World Cup + Launching SharePoint

Marketing Automation Done Right
Marketing automation has shown that it can be a smart tool — when done right

My Analytics Beat Yours
IBM claims its customer experience analytics top Google's and Adobe's.

Working During the World Cup
We deliver five ways to keep your employees productive during a major sporting event.

Kick Start SharePoint Implementation 
If you wait too long to deliver something, users get impatient and the project loses momentum.

Why ECM is Alive and Well
To talk about enterprise content management as dead or dying is just plain silly.

Inside Box's Streem Play
Streem can help Box be the place where you store, access and sync all your content. 

Evaluating DAM Needs and Vendors
How to be an Informed Buyer
Learn More

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Shocking Truths About SharePoint Disaster Recovery

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Disasters happen. Networks fail. Databases can be corrupted. Content gets deleted. And then IT steps in. Before you know it, everything is up and running once more.

Except that’s not the reality for most.

During a recent industry event, we asked a small group of SharePoint administrators about their disaster recovery plans and the tests they perform to ensure they are prepared for the worst.

The reality was shocking. Just one in four companies test their SharePoint recovery plans. Of those, 75 percent report their recovery tests failed. While few companies would ever publicly admit that level of failure, extrapolate the data. If 75 percent of tests failed for 25 percent of all users, imagine the impact of a real-life disaster.

Microsoft Releases Office 365 Roadmap For Business

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If you were one of those churlish people who replied “yeah, right ... when pigs fly” when Microsoft announced a few weeks ago that it was going to be more transparent about its release cycle for Office 365, then eat your words.

Last night and out of the blue, Microsoft published a public roadmap for business for the development of Office 365 over the coming months. While, the company admitted only some of the details of its plans are included, the level of detail it provides is impressive. It has also announced the availability of an early release program called First Release.

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