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Information Management News & Analysis

3 Things to Consider When Migrating to a New Portal

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Moving your website to a new portal is comparable to moving into a new home. It takes a lot of time, planning, effort — and always proves harder than you expect. 

You have to clean up beforehand and make decisions about what you really need to take with you. You want the move itself to go as efficiently as possible. You want to make sure the movers don’t miss any of your things (like, say, your data).

You need a compatibility plan for older items: just as an antique sofa might go from a parlor to a modern living room and the locations of tables and chairs need to be reconfigured in the new space, your legacy data needs a new place within your modern portal’s framework.

You’ll have to figure out how to keep your current system running smoothly during the move. And you’ll want to make a list of everything to be done, so you don’t miss anything. Since there’s often quite a bit of confusion around portal migration, here are some key considerations when you’re ready to take the plunge.

 

Expensify CEO to Concur Clients: We're Free - and 'Don't Suck'

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David Barrett is the guy who created "expense reports that don't suck!"

Specifically, he's the CEO of Expensify, a company that claims to help 2 million users and more than 300,000 companies in 169 countries create-pain-free expense reports.

And he is also a pretty clever marketer, judging by his attempt today to lure customers away from a competitor.

Is it the Market or is it Box? More IPO Woes

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Everyone from Bloomberg to the Wall Street Journal to TechCrunch is reporting that Box has delayed its initial public offering (IPO), yet again. Most cite market volatility as the reason.

It’s the same rationale the company has (reportedly) used in the past, though we don’t know for sure because at this stage of the game Box isn’t offering much more than boilerplate answers like, “Our plan continues to go public when it makes the most sense for Box and the market. As always, investing in our customers, technology and future growth remains our top priority.”

Come on, 7! Microsoft Banks on Old Success

The time for change was apparent. And not just the kind of changes Microsoft announced in August. Windows was due for something big, especially for businesses, where Microsoft promises to make things better in the Windows world.

Microsoft debuted Windows 10 yesterday, jumping from Windows 8.1 and skipping over the rumored release of Windows 9.

Why make such a jump? Who knows?

In reality, this may have been kinda like a step-back in time. Al Gillen, program vice president of servers and system software for the IDC, told CMSWire he was very happy to see in Windows 10 the integration between the modern UI and the Windows 7 shell.

"I think this was a reflection of the magnitude of change that is going into the produce," Gillen told CMSWire of the move to "10". "Microsoft also realizes that it needs to clearly differentiate from Windows 8."

Why Risk Management Technology Projects Fail

Too many organizations buy risk management solutions for today, without thinking of their needs for the future.

Michael Rasmussen works with a number of companies that sell solutions for risk management (these days typically packaged with other “stuff” and mislabeled GRC solutions) and helps buyers of those solutions, as well as participating in related conferences and seminars.

And though he has never run a risk management function, his views merit attention.

Rackspace CEO: We Screwed Up During Cloud Reboot

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Rackspace's CEO didn't mince words in an email to customers yesterday. He admitted the company made communication mistakes as it worked this week to patch a security vulnerability affecting certain versions of XenServer, a popular open-source hypervisor.

Taylor Rhodes, CEO and president of the San Antonio, Texas-based public and private cloud hosting provider, said the problem ultimately forced a reboot for about a quarter of Rackspace's 200,000 customers.

"In the course of it, we dropped a few balls," Rhodes said. "Some of our reboots, for example, took much longer than they should. And some of our notifications were not as clear as they should have been. We are making changes to address those mistakes. And we welcome your feedback on how we can better serve you." 

Q4 Planning: Top Marketing Technology, Social Business Conferences & Events (01-Oct-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: Build vs. Buy Marketing Cloud

Join CMSWire and Tealium on October 14th. In this one-hour webinar, get leading industry advice on marketing cloud technology.
 

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How Many Layers in Oracle's Cloud? #OOW14

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SAN FRANCISCO -- The tech pundits here are happy to focus on the soap opera of management shifts including new roles for Oracle founder and chairman — former CEO and current CTO — Larry Ellison and Oracle co-CEOs Mark Hurd and Safra Catz.

But the real story at Oracle OpenWorld here this week is much deeper. Beneath the surface, Oracle has orchestrated a broad and complicated integration of dozens of cloud, web and customer experience technologies.

Ellison Does His Own Demos, Loves His New Job #OOW14

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It was classic Larry Ellison on stage, part brilliant computer scientist, part hammy comedian, always entertaining.

Oracle OpenWorld, his company's mammoth annual convention that virtually shuts down the heart of San Francisco's SoMa district, will continue through tomorrow.

But Ellison's keynote presentation yesterday pretty much solidified the intended message for the capacity crowd: Oracle, which trailed its rivals to the cloud, now wants to be king of the cumulous.

Gartner MQ for ECM: Why the Leaders Stand Out

It’s not unusual for an analyst to describe Enterprise Content Management as a mature technology. Or even to go so far as to call it “boring,” as analyst Alan Pelz-Sharpe did a few years ago when he was employed by the Real Story Group.

And he meant it in a good way. For many years ECM systems were huge headaches that seldom delivered as promised and now, for the most part, they do. The basic requirements, as you’ll see as you read on, are practically a given.

But as new technologies emerge and the way people work changes, so must the solutions that ECM vendors deliver. While Social was brought into the mix a few years ago, the direction now is toward “content in context” which means that user experiences will be personalized according to individual needs. Gartner said that by 2017 as much half of all business content will be nontextual, which will necessitate that analytics be part of content management.

In addition Gartner sees the requirements of an ECM solution evolving from “the right information, to the right person, in the right format, at the right time, on the right devices" to include the context of a particular business process.

It’s worth noting too that the ECM market grew 8.6 percent in 2013 meaning that it is continuing to bring new value and win interest from new customers.

Forget 9! Microsoft Goes With Version 10 for Windows

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Maybe it was the fear of the single digits. Maybe nine just had a bad vibe.

Where everyone -- including us -- predicted the release of Windows 9 today in a press briefing by Microsoft, the Redmond, Wash. giant pulled a fast one and skipped up a version to Windows 10.

Of course, there's little shock in the announcement because it is, in fact, an announcement regarding Windows. Speculation pretty much included nothing by Windows talk. Although we did ponder the idea of an Office update.

But Microsoft even told us last week, "On September 30, we will be providing an update on what’s next for Windows and the enterprise.”

Quantifying the Value of Your Data

Whether it’s the amount of risk in a particular decision or the reason for a problem that impacts the bottom line, the unknown is a scary concept. As businesses continue to generate vast amounts of data, the business value of this information is palpable. However, determining whether or not this data has any economic value is difficult. Armed with advanced tools that produce incredibly huge amounts of data, storage, retrieval and analysis, businesses have taken on a new method to minimize this unknown.

Connecticut Judge Gives Gartner More Time to Answer Lawsuit

Don't expect a quick resolution of the lawsuit that pits NetScout Systems against the Gartner Group. Just yesterday, Connecticut Superior Court Judge Charles T. Lee approved the request of Gartner attorneys to extend the deadline to respond.

The decision pushes the deadline for Gartner to respond to Oct. 20 — and pushes the deadline for Netscout to respond to Dec. 22.

In a motion for extension of time to plead, Gartner attorneys Frederick Gold, Andrew Zeitlin and Diane Polletta explain they need additional time to respond to "undertake appropriate factual and legal analysis" and prepare an appropriate response. Netscout attorneys Michael Blanchard and Jason Frank did not object, as long as their client received a reciprocal extension.

Oracle has Finally Figured Out the Cloud #OOW14

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It was just six years ago that Larry Ellison famously dissed cloud computing at an analyst conference. But this year's Oracle Open World is all about the cloud and Oracle today made sure all 60,000 attendees knew it.

Ellison himself, now executive chairman and CTO of the Redwood Shores, Calif.-based company, said last night Oracle reached an "inflection point" in the cloud during 2014. Never mind that others reached that point years ago.

With characteristic bravado, he still mocked competitors and proclaimed Oracle as the only company that now offers platforms, software and infrastructure as services. 

Oops! Is Rackspace Rethinking its 99.99% Uptime Boast?

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Eleven hours and counting. 

It's been a long haul of public-cloud downtime for David Björkevik and his team at Schemagi, a Linköping, Sweden-based company that makes schedules for nurses and other healthcare personnel using advanced optimization techniques.

Schemagi is one of the Rackspace public cloud customers experiencing downtime because of a maintenance reboot scheduled by the San Antonio, Texas-based managed hosting provider that offers public and private cloud hosting services.

Rackspace posted an "urgent notice" early Saturday morning ET on its website notifying customers of cloud server reboots in light of a potential problem with its public cloud environment.

The news comes around the same time the company 99.99 percent OpenStack API uptime guarantee for its new release of its private cloud software on its cloud computing open source OpenStack creation. 

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