HOT TOPICS: Customer Experience Marketing Automation Social Business SharePoint 2013 Document Management Big Data Mobile DAM

Information Management News & Analysis

What Information Managers Can Learn from Athletes

2015-20-February-Pele.jpg

Have you ever read the biography of a champion athlete? I love reading biographies, but these are my favorite. They usually go a little like this: the future champ starts off as the underdog, but through a mix of talent, strategy, grit and determination becomes the victor. Books about using the principles of sports in corporate strategy are also good reads, although I was probably the last person in America to read “Moneyball.”

All this reading makes me think about applying championship strategies to information management. As in, why don’t we? We should.

Embracing Change in the Digital Workplace

2015-20-february-winter-sunrise

Today we begin a new beat here at CMSWire: software-defined systems.  I know. Your marketing buzzword alarm has just sounded, and you may be wondering just how quickly you can reach for the Back button. 

But follow me a moment.  If you’re one of the many dozens of readers I’ve collected over the years, you know that I’ve never been one to swallow the bait — or more importantly, to pass it on to you so you’ll swallow it.

Up to now, technology publications have treated hardware and software as separate fields from one another, as different as geology from astronomy.  So the applications that businesses ran, such as content management systems, were believed to be of interest to a person unique from the one who buys the processors or rigs the network.

But something very important happened in the past five years:  The systems on which services such as the content management systems (CMS) ran moved from a hardware platform to a software platform.  Rather than processors running the CMS — or the enterprise resource planning (ERP), business process management (BPM), digital asset management (DAM) or customer relationship management (CRM) — new classes of processors sustain the software that runs the CMS.  That layer of software, made feasible by virtualization, is fluid, flexible and mobile. 

Don't Open Your Email: Agari Warns Malicious Messages Have Soared

It's hard to quiet the voice of Paul McCartney when you read through Agari's latest study on The State of Email Trust. All you have to do is read the introductory paragraph of the report, which the security solutions provider released today:

Email security improved somewhat in 2014, but most companies still haven’t implemented technology that prevents cyber criminals from sending messages that appear to come from their domains — a failure that leaves customers vulnerable to phishing attacks." 

Think about that for just a moment — and odds are you, too, can visualize McCartney's words:

Someone's knockin' at the door
Somebody's ringin' the bell
Do me a favor,
Open the door and let 'em in." 

Businesses are unwittingly opening the door to cybercriminals who trick people into sharing sensitive information, leading to identity theft and other crimes. 

What's more, because victims of phishing attacks often blame the companies they thought sent the forged emails, the attacks erode the trust companies spend years building with customers.

Success Means Back to Basics for Content Management

2015-19-February-Unix.jpg

It's a crazy world in content management these days. The dying term "enterprise content management" lives on out of sheer momentum. Information governance is on the rise. The cloud is making everyone reconsider their basic understanding of how they build and deliver business solutions. Mobile devices have returned IT departments to the manic days of early laptops. And the Internet of Things threatens to overwhelm IT before they finish tackling mobile.

Established vendors scramble to look relevant and innovative in the midst of the chaos, while new vendors strive to poach the most dissatisfied customers. Roadmap discussions share features that are two years too late or are subject to immediate change because the technology is shifting too fast.

'Managing Chaos': The Long, Winding Road to Digital Governance

2015-19-February-Stairwell.jpg

Governance is a lot of different things to a lot of different people. For records managers it's all about metadata. For C-level managers it's a way of preventing lawsuits. For others it's an organizational straitjacket.

This week Lisa Welchman published her much anticipated book on digital governance, "Managing Chaos." Welchman is a recognized expert in the digital governance field and president of Digital Governance Frameworks at ActiveStandards. I could't wait to read this book. And (spoiler alert) -- I was not disappointed.

Can You Name the 3 Leaders in the Public Enterprise Cloud Space?

Thumbnail image for 2014-15-September-fluffy-clouds-by-Asa-Aarons-Smith.jpg

Put your money on hybrid cloud computing — and Amazon Web Services (AWS), Microsoft and Rackspace.

But be forewarned: Security (or lack thereof) is still a concern and one of the chief reasons for underuse of cloud resources.

The findings, contained in RightScale’s State of the Cloud Report for 2015, paint a picture of a technology space that is well established but still immature in some respects.

It also confirms that hybrid cloud deployments are the preferred path for enterprises movement to the cloud, which explains why leading vendors have invested so many resources into their hybrid cloud portfolio.

NetScout Responds to Court Order, Revises Complaint Against Gartner

NetScout Systems' complaint against Gartner just got a little thinner — and a lot less entertaining for anyone who enjoys perusing page upon page of "prejudicial, immaterial, unnecessary" and improper allegations that "attempt to plead evidence rather than facts."

Connecticut Superior Court Judge Charles T. Lee ordered NetScout attorneys to revise the complaint to eliminate what Gartner's team had characterized as "references to law that does not apply; industries that are not involved; historical scandals that are irrelevant; and nonparties having nothing to do with the dispute."

The revised complaint, filed this week, is a mere 49 pages — nine pages lighter than the original one Westford, Mass.-based NetScout filed last August against Stamford, Conn.-based Gartner.

Amazon Muscles Deeper into the Enterprise Space

Amazon Web Services has introduced several upgrades aimed at moving it deeper into the enterprise space.

Its identity and access management (IAM) upgrades, for instance, make it easier for enterprise users and, specifically, systems administrators, to manage and change identities and security settings.

Jeff Barr, Chief Evangelist for Amazon Web Services, explained In a blog post that the upgrade enhances longstanding IAM features, which until now been associated with single users and the identities they governed.

Q1/Q2 Planning: Top Marketing Technology, Social Business Conferences & Events (18-Feb-15)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: Personalize Digital Experiences

Join CMSWire and HP on Feb 24th for a one-hour webinar to explore the trends and best practices of personalization in digital customer experiences.

> Register Now

sponsored item

 

Microsoft Adds 4 Security Measures to Office 365

Microsoft has added four security measures to Office 365 to help businesses keep their data secure. Two of the measures are focused on compliance and the other two offer better identity protection.

Are four new measures at once a bit much? Not if you consider things like the recent Anthem breach.

Microsoft’s drive to ensure Office 365 security and compliance is nothing new. But with the number of high profile information breaches growing, everyone responsible for enterprise data is a bit edgy.

Link Information Architecture to Productivity

2015-18-February-To-Do-List.jpgDuring his keynote at the Worldwide Partner Conference last July in Washington DC, Microsoft CEO Satya Nadella spoke at length about the company's messaging evolution from "devices and services" to a "platforms and productivity" theme. For many on the IT side of the house, productivity has long been a part of KPIs and metrics, in many different forms. Productivity's ultimate goal is to help businesses move faster, become more effective and be more accurate.

EMC, Hippo Partner on Content Management for the Digital Era

2015-18-february-hippo-and-content.jpg

It's long been a dream of content management solution providers from both sides of the street to offer Enterprise Content Management (ECM) and Web Content Management (WCM) capabilities under one roof to help companies optimize their information assets and provide enhanced customer experiences.

And while it's an impressive vision, single vendors have seldom realized it. Managing enterprise information — and leveraging it to inform and present web and (now) digital experiences — are different things.

EMC Documentum tried to do both with Web Publisher, a product it ceased developing in 2010. Alfresco tried as well, but it now seems to be steering customers toward its web content platform partners.

The better solution: collaborative efforts between WCM and ECM providers to deliver best of breed solutions for their mutual customers. And that’s precisely what the teams at Hippo and EMC’s Enterprise Content Division (ECD) are doing today as they bring to market an enhanced integration between Hippo's web content management system (WCMS) capabilities and EMC Documentum’s ECM platform.

Microsoft Sends Productivity to the Stratosphere via Cloud Integrations

2015-17-february-above-the-clouds.jpg

If Steve Jobs were still alive, Microsoft CEO Satya Nadella would give him a kiss. Ok, maybe that’s going too far, but a hug or a warm handshake certainly isn’t. After all, that’s what Nadella offered Salesforce CEO Mark Benioff.

Today Microsoft announced that Office for iPad and iPhone — which have seen more than 80 million downloads to date — is also available for third-party storage providers via an open API. “We want Office to be the preferred way to work with documents no matter where they’re stored,” said Kirk Koenigsbauer, corporate vice president for the Office team.

Or as Damon Tompkins, corporate vice president of worldwide sales and marketing at Microsoft partner Metavis recently explained in a blog post, Microsoft "plans to be the go-to for all you do, in other words, it wants to be your gateway to the cloud.”

SharePoint in the Sky: Takeaways from #SPTechCon, Austin

2015-17-Feb-Mcnulty-Image1.jpgWith apologies to Norman Greenbaum, greetings from sunny Austin! This year, the SPTechCon conference came for the first time to the Lone Star State. It was a great place to soak up the latest on SharePoint, as well as some sun. (Full disclosure: I live in Boston, where annual snowfall already totals over 100 inches.)

SPTechCon was billed as “SharePoint at the Crossroads” -- but from the presentations and keynotes, “SharePoint in the Sky” seems more appropriate. Microsoft and Amazon focused almost exclusively on the cloud in the keynotes, and interest in learning about cloud optimization seemed greater than ever before.

Are E-Signatures the Missing Links in Paperless Offices?

2015-17-february-fox-writing-with-quill-pen.jpg

The paperless office is still a dream.

While there are plenty of possible reasons, the most likely involve a combination of technology and management — and, some claim, the failure of even organizations with enterprise content management (ECM) in place to adopt an e-signature strategy.

The problem is not a lack of available e-signature solutions, but the failure of C-Suite executives, including Chief Information Officers, to deploy or develop IT strategies that include digital signatures because of security and legal concerns.

Displaying 76-90 of 3660 results

< Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Next >