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Information Management News & Analysis

Open Source Has Won: Now What's Your Strategy?

2014-17-December-World-Domination.jpgMany years ago, a friend who is a partner at McKinsey related a story from his years in grad school. He was at an AT&T presentation on Unix, held in a room full of bearded, jean-clad engineers and coders to hear about the wonders of Unix. He was standing in the back of the room in a jacket and tie, next to the other few coat-and-tie-attired attendees, who my friend characterized as IT managers from Fortune 100 companies.

During a break in the talk, one of the F100 folks leaned to another and whispered “I like everything I’ve seen about Unix -- except the people in this room.”

Jump ahead 30 years. Have you ever been to an ApacheCon? It’s like living in the 70s all over again.

Harmon.ie Makes It Easier to Track Activity in the Cloud

Harmon.ie today addressed one of the biggest issues in cloud computing: how to track everything that happens in the services you are using. It's solution, Collage, pulls together enterprise cloud services onto a single screen and lets users know what’s happening across the cloud ecosystem in which they operate.

The result is a 360-degree view across enterprise cloud services providing workers with a contextual, single-screen activity stream or what Harmon.ie calls a work stream.

2015 Forecast: The Sun is Out for Cloud Computing

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The cloud space continues to evolve at an astounding pace. As recently as 12 months ago, we were still educating many clients about what they could achieve with cloud computing.

We tirelessly explained the differences and benefits of options such as Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS). We also debated the suitability of various architectural alternatives, like private, public or hybrid cloud.

While there continues to be some mystique around the use of the cloud, it’s safe to say that many enterprises have successfully adopted it.

The Importance of DocOps in the New Era of Business

Fail quick, fail often, recover quickly.”

This truism of DevOps has redefined the way that companies launch products. By destroying the invisible wall between developers -- the left brain of the business -- and operations, the logical troubleshooters, DevOps has created the ultimate digital product assembly line.

Now other departments are looking to this collaborative, just-in-time, iterative process as a framework for success.

What's Next for Big Data? Predictions for 2015

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Some people believe it takes two full years for students to fully understand and master new concepts. The first year in the cycle, when a new concept is introduced, is considered a learning year. The following year is considered a growth and review year.

The thinking holds that while students technically learn about new concepts during the first year, it’s not until the second year that they can truly begin applying them in an active manner, one that displays measurable growth and development.

In many ways, the landscape of big data at the close of 2014 can be described in similar terms.

Generally speaking, 2014 was a learning year. IT decision makers across all verticals realized they could no longer ignore the changing landscape brought on by growth in the volume, velocity and variety of data. Investments were made and infrastructure was overhauled. After many years of pomp and circumstance, 2014 was the year big data finally become the infrastructure of reality.

Week in Review: Good Isn't Good Enough + First Fruit for Apple and IBM

When Good Isn't Good Enough
Good doesn't cut it for customer experience.

Challenges Ahead for CMOs
CMOs: new skills can defy IDC's dire outlook.

Broken SharePoint Navigation
What's driving SharePoint's usability issues?

First Fruit
Apple+IBM's first offering revealed.

No Time Like the Present
For Hortonworks' IPO.

Sail the 6 C's of IT
IT trends we'll see more of in 2015.

Research Brief: Web Content Management 2014 (New)
Key trends & functions for improved website engagement.
Download the Brief

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Huddle Gets $51M to Prove Its Value is Collaboration, Not Files

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Huddle founders Andy McLoughlin and Alastair Mitchell have something that Box CEO Aaron Levie badly wants. And it’s not the $51 million in new funding they announced yesterday, a car with a steering wheel on the right side or even a British accent.

It’s having his company recognized as an Enterprise Content Collaboration platform provider or, in other words, a Software-as-a-Service (SaaS) solution that goes beyond file sharing and not only gets the right information to the right people but also gives them the tools they need to achieve their goals, all in one place.

Levie didn’t tell us this, of course.  But Box, in its S-1, which was updated this week, calls itself an “a cloud-based, mobile-optimized Enterprise Content Collaboration platform that enables organizations of all sizes to easily and securely manage their content and collaborate internally and externally”. Ask the modern worker what Box is, and if they’re familiar with it, they’ll tell you it’s the Dropbox for business, which may be a whole other problem.

6 C's for More Efficient IT In 2015 [Infographic]

There’s no getting away from the inevitable round of IT predictions that mark the end of every year. Just about every research company and IT vendor has its own list — and 451 Research is no exception.

This time it comes in the shape of 6 C’s for 2015 that cover a range of issues from content management to containers to cloud and crowd working. Combined, they envisage a year that will see workers using more agile IT, largely through cloud and converged platforms. These same workers will also be more mobile and disassociated from the enterprise.

Unlocking the Value of Content Management

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The value of content management systems (CMS) can be difficult to quantify and measure. And even if your company can find quantifiable metrics, it can still be difficult to align and contextualize these metrics to actual business value. To assist in this process, our company developed a framework to align the key drivers for CMS investments and upgrades with the business values attained as a result. Based on the deep, multi-stakeholder analysis and our ongoing end user inquiries and interviews for content management in the contexts of legal, big data, and enterprise collaboration, this framework is meant to provide end users with a basic starting point for developing the value proposition for content management.

Microsoft Soups Up Office Online with Contextual Search

2014-11-December-Tall-Bicycle.jpgNo one likes dumb anything, least of all technology companies. In a move to smarten-up Hangouts, Google added "smart" suggestions yesterday. Microsoft is on the case as well, making its Office Online app a lot smarter with the addition of contextualized Bing search into documents.

If that sounds complicated, it’s not. The new feature, called Insights for Office, lets users search for information from an inline search box inside a document. The answers include information scraped from Bing Snapshot, Bing Image Search and Wikipedia, among others.

EMC Syncplicity Flexes Brains, Brawn and Enterprise Freemium

2014-10-December-Boxer-Training.jpgIf you’ve checked out EMC Syncplicity’s Enterprise File Sync and Share (EFSS) app you know it’s pretty snazzy. Gartner calls its UI “engaging” in its most recent Magic Quadrant for EFSS. Analyst firm Ovum says its mobility features are amongst the best in class and Forrester, in its most recent Wave, cites Syncplicity’s security, deployment flexibility and extensive viewer support for common file types as standouts.

But an immersive UI, an app that caters to the modern worker, and an iron-clad back end aren’t enough to win the overcrowded (100 plus vendors according to Gartner) EFSS marketplace. Not only are there mega-vendors like Microsoft and Google to contend with, but also smart well-funded start-ups like Dropbox (for Business) and Box who created the space to begin with.

While all of that may (and likely will) cause some EFSS providers to reexamine their plays, pitch themselves to other vendors or just plain throw in the towel, EMC’s Syncplicity just keeps improving on an already good offering, differentiating itself from its competitors via its hybrid model and raising its game. 

And today it's got a new rabbit in its hat, plus a few carrots. 

A Future for Commercial Search

2014-10-December-Monopoly.jpgMany business managers -- mostly in IT -- try to develop an investment case for enterprise search. This is impossible. Search is only one element in the decision-making chain. The question to ask is whether all relevant information has been found to ensure that the decision (based partially or totally on this information) is in the best interests of the organization.

There's another aspect of ROI. 2014 has been marked by a significant level of financial investment in open source search. Venture funds are not charities, they expect a good return on their investment. While some of the businesses they back will not make an acceptable return, this means that others in the portfolio have to over-deliver to ensure that the investments pay off.

Will Microsoft Land the Federal Market with Azure Government?

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Remember when Microsoft CEO Satya Nadella announced his Cloud First Mobile First strategy? He really wasn’t joking.

On Monday, he announced a new hybrid cloud initiative with Accenture. Last night, he announced that Microsoft’s Azure Government cloud is now generally available, and that Dynamics CRM Online for government will be available next month.

This follows hot on the heels of the recent announcement that Office 365 for Government has been awarded some major security certifications and that the Feds are now happy to work with it.  

Q4/Q1 Planning: Top Marketing Technology, Social Business Conferences & Events (10-Dec-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: Website Redesign - Strategy First, Tactics Second

Join CMSWire and Ektron on December 16th for a one-hour webinar on defining your brand and retaining customers through your web presence.


> Register Now

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Why Your Videos Belong in SharePoint

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Do you find yourself watching more video at work these days? If not, you will soon. And integrating that video into your content management system (CMS) will be essential to helping your audience use it productively.

The ins and outs of enterprise videos were examined yesterday in a CMSWire webinar entitled: "Making Video Communication Easier with SharePoint." The session, which was sponsored by RAMP, can be watched here or at the end of this story.

RAMP Product Manager Brian Prigge, the company's SharePoint architect, explained the rapid rise of video in the enterprise, and in particular, its transition from a big production effort by the marketing department to an off-the-cuff effort by ordinary employees.

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