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Information Management News & Analysis

What Does Box's Lousy Showing Mean to the Enterprise?

Box CEO Aaron Levie better have had an extra cup of coffee before he arrived at his company’s Silicon Valley offices this morning. Chances are he was staring at the NASDAQ ticker all morning -- his company’s shares are down a whopping 15.64 percent (as of 3:03 EDT).

Say What? Cisco, Microsoft Want to Help Your Cloud Talk to Customers

Cisco is expanding its long-standing relationship with Microsoft. It's a new effort to automate hybrid cloud service provisioning for service providers. 

Normally, when we say “service providers” and we don’t mean cloud providers like Amazon, we mean communications providers like Verizon. But in this case, we mean both.

We’re also referring to any business that sells computing capability, storage capacity and software services to its customers. 

If your business provides a service for your customers to, say, contact your support agents directly and share their troubles with products or other services, then by definition, you’re a service provider.

Congratulations: You, Verizon, Netflix and Amazon are in the same boat.

Big Data Bits: Making Sense Edition

For all we write about Hadoop, Spark, NoSQL databases and the geeky IT-facing side of big data, what really matters is how it brings value to knowledge workers. That’s the point, after all, isn’t it?

Discovering actionable insights and finding new, data-rich perspectives to study and look at problems is the promise of this data age.

And it’s not only that, but it’s delivering data smarts to the people who need them most and, more often than not, they’re not data workers.

So when solution providers make progress in these areas, we can’t help but get excited.

You Want More Windows 10 Releases? You'll Get 'Em

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Microsoft has been promising more builds — faster — ever since it announced the launch of the Windows 10 Technical Preview in October.

It released universal apps in February. But then ... well, nothing.

Over the past few weeks Twitter has been alive with the sound of complaints about Microsoft dragging its corporate feet.

It got so bad that Gabriel Aul, general manager for the data and fundamentals team for Microsoft's Operating System Group, felt compelled to write a blog post.

Q1/Q2 Planning: Top Marketing Technology, Social Business Conferences & Events (11-Mar-15)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: Navigate the Quickly Evolving Marketing Technology Landscape

Join CMSWire and EPiServer on Mar 18th for a one-hour webinar to discover what you might be missing in your digital marketing strategy

> Register Now

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Enterprise Search's Future Relies on Information Science Skills

Clinton Gormley and Zachary Tong published an excellent new book on Elasticsearch. It weighs in at over 700 pages -- a commitment for even the most dedicated reader -- but worth the effort for those interested in the topic.

In it, the authors describe the information retrieval functionality of Elasticsearch. They describe several hundred functional elements in the book. The skill lies in knowing which to implement given the nature of the content and the type of query that will be used. This requires information science/information retrieval skills, not developer skills. There's a shortage of these skills, but they are essential in four areas of open source search implementation.

9 Metrics To Assess SharePoint Content Security

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Is your SharePoint content secure? More importantly, do you know how to assess your content security?

Given the number of SharePoint environments, it’s likely that a lot of people would answer "no."

Metalogix, however, has just released a new tool it claims will help. The new Insider Threat Index (ITI) offers SharePoint managers insight into their content security based on nine metrics.

Before creating the ITI, Metalogix surveyed a large number of enterprises. It found many are at risk of major data breaches.

Steve Marsh, director of product marketing for Metalogix and an expert in SharePoint migration and management technologies, said governance, monitoring, and compliance are still major headaches for many enterprises.

Three's a Cloud: Are You Using Too Many Cloud Providers?

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Go ahead: Try to avoid conversation about the cloud. Odds are it will be impossible.

The cloud has evolved from a buzzword to an enterprise essential. But most companies have embraced the cloud a little too enthusiastically, a new study from Telstra shows.

Telstra, an Australian telecommunications company, found a disconnect between cloud desires and realities. Specifically, more than seven out of 10 IT decision makers want to store all their data on a single cloud provider. But the majority instead use three vendors.

While more vendors theoretically reduce risks by creating redundancies, too many clouds — like too many cooks — spoil the soup of enterprise simplicity.

It's a Long Road Ahead for Net Neutrality

On Feb. 26, the five commissioners of the Federal Communications Commission (FCC) voted along party lines -- 3 (Democrats) -- 2 (Republicans) -- to enable net neutrality.

While this debate started many years ago and is far from over, especially with Senate testimony from the five FCC commissioners expected on March 18, it's worthwhile to look at the history of the Internet to better understand how we’ve landed here and what this might mean going forward.

Cleaning Up File Shares: Keep, Move, Delete or Archive?

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Destruction of significant, unique objects from a file share is rarely the first step in the destruction phase of the life cycle of the record. Usually the process of elimination from deduplication to significant, unique object deletion is multi-faceted.

Here is one way your company might approach a few of the decisions.

Discussion Point: Will File Sharing Replace Your ECM Solution?

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Enterprise File Sync and Share (EFSS) is a disruptive technology that burst into the information management space a few years ago.

Workers worldwide were quick converts because they were tired of the big, difficult-to-use proprietary enterprise content management systems (ECM).

As more workers started using EFSS, more and more analysts and vendors began to discuss the possible demise of ECM.

But is that really possible? Compared to ECM systems, EFSS has relatively little functionality.

Week in Review: Web CMS Selection + Change for Windows Server

5 Web CMS Selection Tips
Know what's ahead.

Mobile Mistakes to Avoid
Listen up, CMOs.

Find the Right ESN
Which works best for you?

Stop Fixing Your Employees
Focus on strengths, new study says.

Gartner's Analytics Dive
Which platform is a winner?

Microsoft Innovates Windows Server
A "dramatic refactoring" is on the way.

Why Companies Are Integrating DAM & Online Proofing 
3 of the Most Commonly Cited Reasons

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Hey Mac Users: Want a Peek at Office 2016 for Mac?

Five years after Microsoft unveiled Office for Mac, it's released a look at its successor.

The preview of the new Office 2016 for Mac includes updated versions of Word, Excel, PowerPoint, OneNote and Outlook. The full release is scheduled for the second half of 2015.

OpenText Automates Contract Process Management

OpenText announced the release of a new contract management solution. It will enable enterprises to automate the entire contract process and related tasks by pulling together a number of technologies from OpenText’s enterprise information management portfolio.

The new product offers contract process management — for the smallest and simplest contract to the most complex contracts for global organizations.

The release comes at an opportune time for legal departments, which we reported last week are struggling with even the simplest document management tasks.

In a statement OpenText noted that its new Contract Center solution offers automation and management of processes from the very first contact through authoring, negotiation, execution, renewal and retention.

Are You Managing Documents Like It's 1990? [Infographic]

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Forget file-sharing services like Dropbox, Box, Nitro, Syncplicity and OneDrive for Business. Ditto for high resolution monitors, tablets and digital signatures. 

More than a third of us are working with documents and collaborating the old fashioned way, via email, printing and editing, hand signing and scanning -- you get the idea. So says a survey conducted by Nitro and the PDF Association. It looked at the way 1200 knowledge workers in 56 countries across 13 industries and 10 professions used documents on the job. And it’s not just small companies that we’re talking about, but those with as many as 10,000 employees as well. 

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