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Information Management News & Analysis

Why Your Videos Belong in SharePoint

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Do you find yourself watching more video at work these days? If not, you will soon. And integrating that video into your content management system (CMS) will be essential to helping your audience use it productively.

The ins and outs of enterprise videos were examined yesterday in a CMSWire webinar entitled: "Making Video Communication Easier with SharePoint." The session, which was sponsored by RAMP, can be watched here or at the end of this story.

RAMP Product Manager Brian Prigge, the company's SharePoint architect, explained the rapid rise of video in the enterprise, and in particular, its transition from a big production effort by the marketing department to an off-the-cuff effort by ordinary employees.

Box Has a Problem and a New Trust Initiative

First off, let’s get one thing straight: Box is not in the Enterprise File Sync and Share (EFSS) business.

“We certainly do that,” says Box executive Whitney Bouck, every time I ask her if Box is an EFSS provider. “But that’s not where the value is,” she always adds “that’s table stakes.”

So what does Box do? According to its SEC S-1 registration it is “a cloud-based, mobile-optimized Enterprise Content Collaboration platform that enables organizations of all sizes to easily and securely manage their content and collaborate internally and externally.”

How’s that for an elevator pitch?

Not too good. But, to be fair, it probably wasn’t crafted to be one.
 

The State of Information and Cyber Security

2014-09-December-Guard.jpgThe ways in which criminals are attacking us are changing constantly, in a cycle of new method -- defense -- new method -- defense, and so on. If an organization is not able to adapt at speed, it is (at speed) becoming vulnerable and an easy target.

Similarly, an organization needs to be able to detect attacks, especially attacks using a new method, if it is to respond, limit the damage and harden its defenses.

Few organizations can do all of this with only internal resources. Every sane organization should partner with specialized organizations that have the ability to monitor what new attacks are being used now or will be soon, and then help the company respond with new defenses. 

Accenture, Microsoft Team Up to Take Enterprises to the Hybrid Cloud

Enterprises are increasingly willing to weigh the commercial advantages of cloud computing against potential security issues, yet many are still uncomfortable with making the leap.

To help them get over any lingering reluctance, Accenture and Microsoft have extended their existing partnership with the introduction of Accenture Hybrid Cloud Solution for Microsoft Azure. The hybrid cloud solution enables enterprises to manage applications between private and public clouds.

Keeping Up with Evolving Business Processes

Thumbnail image for 2014-08-December-OfficeBeverlyGoodwin.jpgAbout a dozen years ago, many companies adopted rolling budgets as a way to update their financial outlook constantly instead of waiting for the end of the quarter or year. Essentially, they viewed each new month as the start of a new year, allowing them to adjust to the future based on trends of the recent past.

Ah, the good old days. Today things move much faster, not just with budget planning but with virtually every business process in almost every large company.

John Burton, CEO of Nintex, argues that this evolution in business processes stems largely from the explosion in unstructured data that allows teams of employees to react to new data, the needs of mobile workers, price changes, social media or other factors that come into play.

CMSWire asked him to share his point of view from the helm of a company that creates workflows for about 5,000 clients.

IDC: 10 Predictions For Emerging Technologies In 2015

Thumbnail image for 2014-08-December-Passing-Platform.jpgWhether you realize it or not, every day you work on what International Data Corporation (IDC) describes as the third platform. By the end of next year, you will be doing a lot more work on it and using its technologies.

The rise and expansion of the third platform has reached a tipping point according to IDC, and with the growth of investments in the Internet of Things, big data, data centers, mobile and social computing, there is, in effect, no way of avoiding it.

Stop Pulling Teeth: A Better Way to Classify Documents

2014-08-December-Dentist.jpgThere are really only two ways to get your content classified: You require manual tagging by setting fields as required, or you use automation and stop fighting your users.

People hate to upload a document only to find that there's a half dozen fields to fill in before they can finish the upload process. This approach may seem easy, but often times it creates a love/hate relationship with SharePoint -- users see it as a limitation of SharePoint and will turn to a file share or Dropbox instead.

Alternately, they take the easy way out and fill the fields with the first entry in the drop-down, resulting in metadata that is populated, but wrong. Required manual tagging becomes yet another thing users have to do to get their work done.

3 Takes on the Future of Document Management

When you're choosing document management software (DMS) you have to look to the future. Whichever platform you select will impact the way you do business for the next five to 10 years at least -- so don't  be shortsighted when making your decision.

Enterprise content resides on all web environments and so integrations between DMSs and Web CMSs are becoming crucial. So the importance of “future-proofing” document management was top of mind for me when I attended Amplexor’s Future of Document Management event in Belgium last week. Amplexor designs, builds and runs DMS projects for enterprises. With over a decade of experience in the Enterprise Content Management field, it knows who the visionaries in the field are. On Nov. 20 it got them all in one room.

Week in Review: Behind Ektron's Buyout + Meet the New Dropbox for Business

Behind the Ektron Buyout
Investment or sale? Maybe a merger? Ektron's big news.

DAM Pack Leaders
Forrester taps its top two for DAM for CX.

Mobile's Place in Enterprise
Eight ways to integrate mobile in enterprises.

30,000-Foot View of SharePoint
Why SharePoint's far from done.

New Dropbox for Business
Who'll be the Dropbox for business? Dropbox.

Don't Discount Google and Gmail
Psst, Microsoft: See what Gmail users can do.

Turbo Charge Your Marketing with Big Data
How to Raise Conversions & Improve ROI
Download White Paper

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OpenText Buys Actuate: Beginning of a New Era for ECM?

When content management was introduced in the 1980s, it was cutting-edge, even bleeding edge and promised to transform the ways in which we work and do business. Getting “the right information, to the right people at the right time” was its promise. Much of that its promise has been realized, at least in terms of what we thought of as “information.”

But the world, back then, wasn’t digitized the way it is today. Data was far more static and when we heard “tsunami,” we thought of a dangerous wave of water rather than a wave of information that held the potential for tremendous opportunity. How times have changed.

And for content management vendors, today’s world of big data, small data and analytics opens the door for transformation. By harnessing their existing offerings and leveraging 3rd platform tools, enterprises will be able to engage with their customers and employees in more valuable ways — whether they ‘re pushing the right offerings to customers more intelligently, learning more about which products and services to put to market, becoming alert to customer problems before they become big problems and working more intelligently and more collaboratively with employees and business partners.

Spanning Expands Cloud Data Protection to Office 365

2014-05-December-Copies.jpg"What if?" This question plagues companies who have made the move to the cloud. In spite of reassurances of data security and efforts by providers to back data up, the worst case scenario is never far from mind. Spanning, just over a month after its acquisition by EMC, is offering Office 365 users a solution to help manage that "what if" scenario.

The new cloud-to-cloud backup solution is designed from the ground up to work with desktops, tablets and mobile devices and offers access to all enterprise data wherever employees are working and through their preferred device.

Here's a Way to Pull Your Project Data Together in Office 365

Although Microsoft has been developing Office 365 at a ferocious rate recently, it still remains a suite of individual applications designed to accomplish specific tasks. To enhance user navigation, harmon.ie has developed a single screen view of those applications and what’s happening in them.

This week, it took that a step further with the launch of its new Project Management Solution, an extension of its harmon.ie email that enables users to pull together all the information that is passing through Office 365, OneDrive, Lync and Yammer on a given project for easy access on either mobile or desktop.

When Marketing Automation Meets Salesforce #Gilbane

The Boston-based WGBH Education Foundation relies on donations. It's a public media entity.

So it also relies on technology to manage donations. Salesforce CRM. Marketing automation tools.

Cate Twohill, senior director and managing partner of CRM services at the WGBH Education Foundation, has her hands on the pulse of the organization's digital network and management of its donors. It's a job that comes with challenges. It recently uncovered and corrected more than 80,000 duplicate donor profiles and must manage donor relationships in a way that powers engagement.

Microsoft Offers Office 365 on Steroids with HP Services

HP and Microsoft, which have always had a fairly tight relationship, just inked another agreement that enables HP to offer Office 365 services and support.

The new agreement will allow HP to manage Office 365 and related HP services for enterprise customers, and also allows select HP datacenters to be used by Microsoft for Office 365 email hosting.

An ECM Space Oddity: Still Chaotic After 6 Years, 2001 Stories

2014-02-December-Odyssey.jpgSometimes — and in some areas of IT — you feel like you’re going around in circles. Enterprise content management (ECM) is a case in point.

Six years and 2001 posts ago, when I started covering ECM for CMSWire, the single biggest issue was the struggle to keep content chaos at bay.

Fast forward to last week and the problem remains. Social media, customer experience management, digital marketing and big data management have emerged as driving forces across the content industry, but the cruel reality remains.

Effective content management still eludes many, many enterprises.

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