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Information Management News & Analysis

Plan for Migration Success with Search

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Migrating a website or an intranet to a new CMS or new information architecture comes with considerable challenges. Automated tools can support the process, but almost inevitably a great deal of discussion and work will need to take place around specific areas of the site. Having information management policies and strategies in place goes a long way in helping to define content quality, metadata and a taxonomy for the new site. Moving file shares and other repositories into a cloud storage and application environment such as Google Drive has emerged as another requirement.

Effective search will play a vital role in adoption if the migration results in any changes to the intranet structure, and will continue to do so until users have found their way around the information architecture (IA), new content types and repositories.

Navigating the Intersection of IT and Business

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Which side are you on: IT or the business?

This “them vs. us” mentality used to be common among IT professionals when it came to getting along with co-workers outside of their department. And it put CIOs in a challenging position: caught like a referee in the middle, rather than a coach calling the plays.

Although there's no silver bullet to transform the relationship between IT and the business in the short-term, the issue has a solution. CIOs can lead the charge and extend an olive branch by getting a better understanding of business-wide objectives, making an effort to enhance communication, and implementing technology that has greater usability across the enterprise. Putting these three tactics into action can be a game-changer for not only IT, but the business as a whole.

Austin's 1st #SPTechCon Meets in the Less Weird Part of Town

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Austin’s famous for a number of things: breakfast tacos, live music, a thriving startup and tech community and the number of places one can go with virtually no clothing and not get arrested.

But the city’s first SharePoint Tech Conference took place in the other part of Austin, in the northwest suburbs, close to Microsoft and Dell’s corporate headquarters and number of upscale retail chains.

Excuse Me SharePoint: A Crossroads or an On-Ramp? #SPTechCon

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It may be time for SharePoint to pick a new analogy. After all, how long do you stay “at the crossroads?” And isn’t it true that, at crossroads, you pick one direction and forgo the other?

I don’t think there’s a hybrid solution to a crossroads. And what SharePoint is doing looks more like an on-ramp to a cloud-based superhighway than crossroads.

But at the 2015 SharePoint Tech Con in Austin, Texas yesterday, the keynote panel was packed with IT professionals talking about SharePoint at the crossroads, as they’ve been doing for a few years now, ever since Microsoft started ooching the platform toward the cloud.

Hadoop's Future Might Take a Cloud Foundry-Like Route

Maybe it’s not yet a pattern, but we wouldn’t call it coincidence either. Pivotal, a spinoff from VMware and EMC, has a way of upstaging everyone else in the world of big data by making market-shifting announcements just one day before everyone else makes theirs at major big data (3rd platform) conferences.

It did it on February 25, 2013 when they announced Pivotal HD, stealing the spotlight from Cloudera, MapR, Intel, Wandisco and others who broke their news at O’Reilly’s Strata Conference the next day. It did it again on November 12, 2013 when they announced the launch of their multi-cloud enterprise Platform-as-a-Service (PaaS) just ahead of AWS’ annual conference.

So it shouldn’t come as much of a surprise that it’ll be up to it again next week on February 17 when it has scheduled a webcast to update the world on its “New Approach to Big Data.” This is just one day before their competitors, collaborators and those who fall somewhere in between are slated to make their own big data announcements at O’Reilly’s Strata+ Hadoop World Conference in San Jose, Calif.

Week in Review: Forrester Rates Web CMS + SharePoint's Plans

Email Marketing Dos and Don'ts
Three views on making email a success.

Same Queen in Web CMS
Forrester's Top 10 in content management.

Big Year for SharePoint
Why exactly, though, isn't clear yet.

Two Enterprise Mobility Forces
When IT and business decision-makers clash.

SAP's Making Big Data Noise
Did it just change the game for enterprise IT? 

Inside EMC
What's going on at EMC's Content Group? 

Forrester Report: Bridging the Commerce/Content Divide 
A Commissioned Study on How to Deliver a Unified Customer Experience

Download Report

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How Did Microsoft CEO Satya Nadella Do in Year 1?

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Happy Anniversary Satya Nadella.

You became the CEO of Microsoft this time last year, and what a year it has been.

The house that Gates built (and Ballmer almost wrecked) has gone from being perceived as “old and tired” to being called “cool." And that’s largely because you haven’t taken your customers for granted and have understood that every day and in every way you must earn their trust and love.

After all, if Microsoft fails to delight, there’s an app or web service that can replace it. You understand this in a way that your predecessor, Steve Ballmer, did not.

For that, we commend you.

News Bites: FTI, IBM, Sitrion, Cloudwords, More

The latest in markups, messages, e-discoveries, changes, mobilizing, defining, raising, efficiencies and openings from The Crown City, Paris on the Prairie, the Knickerbocker State and the Charm City, Wall Street of the West, America’s Walking City and Shaky Town.

Google, EU on Collision Course Over So-Called Right to Forget

A Google advisory panel has concluded that people have the right to be forgotten — or, more accurately, a right not to be mentioned in search anymore. But it contends that right should only apply in the European Union, not across Google's wider global search.

The report is latest in an ongoing debate between Google and the European Union (EU) over an individual's right to remove or delist certain information. Last May, the European Court of Justice Ruling ordered Google to remove links to personal information from search results leading to personal information on an individual in Spain.

The ruling has been widely, albeit inaccurately, referred to as creating a “Right to be Forgotten."

In the aftermath of the ruling, Google convened an independent panel to advise it on performing "the balancing act between an individual’s right to privacy and the public’s interest in access to information." The findings are based in part on a series of public consultations across Europe.

Neuralytix Finds Users Split on Salesforce Analytics Cloud

Analytics is one of the biggest buzzwords in the business world today — the cornerstone of corporate insights and actions.

Bernard Marr, a United Kingdom-based authority on analytics, said, "Advances in information technology and a complete datafication of our world now mean we have (or will have very soon) data and insights on everything." In fact, he boasted, analytics has the power to transform any industry, including business, sports, healthcare and government. So how broad is industry adoption?

Neuralytix, an IT market research and consulting firm based in Mountain View, Calif., recently surveyed members of the Salesforce Power Users Group about their projected use of one anaytics platform to find out. When asked about their projected use of the Salesforce Analytics Cloud in the next 12 months, 55 percent of those surveyed said they had no plans to use it.

But 42.5 percent said they were planning to start and about 3 percent of users said they were already using it.

Massive Health Insurance Hack Exposes 80M Customer Records

The second largest health insurer in the US admitted last night it was the target of a massive hack that resulted in as many as 80 million customer and employee records being compromised.

According to a statement from Joseph R. Swedish, CEO of Indianapolis-based Anthem Inc., the attack came to light last week. Cyberthieves stole large amounts of personal data of past and present customers — including names, birthdays, medical ID and social security numbers, street addresses, email addresses and employment information, including income data.

But Swedish, apparently trying to look at the bright side, added that no credit card or medical records, including claims, test results and diagnostic codes, were targeted compromised ... at least from what investigators can determine right now.

The 2 Irresistible Forces of Enterprise Mobility

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“What happens when an irresistible force meets an immovable object?” I was a teenager when I first heard this question. It was an interesting thought exercise at the time, but the practical application in business is more about two forces that go in different directions. For an example, look no farther than when an IT leader sees things differently than a business leader.

Did SAP Just Change the Game for Enterprise IT?

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Let’s face it. Most of the line of business applications that managers use to run today’s enterprises are pretty clunky.

Kind of like your grandfather’s rusted out, gas-guzzling Cadillac that was his pride and joy more than 20 years ago. Sure, it will still get you from here to there as it putters along, but try to get somewhere quick, to drive in the snow, on ice or off-road, and forget about it.

It can’t compete with today’s automobiles that automatically adjust for weather conditions and the terrain, help you hug curves like a racecar driver, and warn you before you back into something.

It’s prime time for something to change where line of business applications are concerned. And that’s precisely the vision that SAP unveiled for the world of business yesterday before a crowd at the New York Stock Exchange.

“It’s maybe the biggest innovation in enterprise IT in history, not only for SAP, but for the industry,” said Steve Lucas, president of SAP global solutions, during an interview following the presentation. “We’re ushering in a new wave of productivity unlike anything the world has seen before.”

Thycotic Releases Secret Server 8.8 for Enterprise Account Management

People are still choosing poor passwords. According to SplashData, which compiles a yearly report on the worst passwords, the word “password” itself was only second to the even more egregious 123456 in 2013.

Although many people expect passwords in the enterprise to be better, they aren't — not even the biggest names in tech have top-notch network security, as Sony may have taught everyone just a few months ago.

That's why Thycotic, a provider of enterprise password management software to the global SMB and enterprise space, just released Secret Server 8.8, its flagship solution for account management. Secret Server 8.8 includes improved support for Secure Shell (SSH) keys, allowing customers with large Linux or UNIX environments or network equipment to more easily manage all of their organization's secrets regardless of the platform each user is running. That's a potential benefit for companies with extremely complex networking requirements.

Overcoming Old Fears About Live Video

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So many good reasons to stream live video. So many ways to screw it up. 

According to Forrester, video as an increasingly common channel for both internal communication with other employees and external communication with customers and partners. But longstanding worries over costs, technical hiccups, meticulous planning, expert staffing and other issues make many IT and corporate communications managers wince at the very idea of going live.

What if the CEO is ready, but the network isn't? What if everyone logs on at the same time? What if the videographer is sick that day? What if you record an event and then can't find it in the SharePoint archive?

In a CMSWire webinar yesterday, Brian Prigge, SharePoint architect and product manager for Ramp, explained why those pain points are disappearing, making it possible to launch live-streaming video events on the fly. The webinar, which was also sponsored by Ramp, was titled "Extending the Enterprise CMS with Live Video." You can watch it by clicking here or at the end of this story.

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