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Information Management News & Analysis

This Week: Maximize Your ROI from SharePoint + Why My Hadoop is Better Than Yours

6 IT Trends Driving Digital Business
Is the mastery of digital technologies an essential core competency for any successful business?

What You Can Do About Bad Customer Service
Where 44 percent of customers leave because they feel unappreciated, fed up, frustrated and convinced no one really cares about their problems, we turned this week to this customer experience expert, best-selling author and motivational speaker for help.

Maximum ROI From SharePoint?
If your company has invested in SharePoint, they have likely put a lot of time, money and resources into its acquisition and deployment. Yet many companies are not realizing the return that they could be on their sizable investment.

Close the Knowing-Doing Gap in Enterprise Collaborations
The business improvement potential of enterprise collaboration is huge, but most organizations need help to close the knowing-doing gaps that prevent them from realizing this potential. 

Email to Cloud: Fear Not
Despite the best efforts of social networking vendors to convince us to the contrary, email is alive and kicking in the enterprise -- but many enterprises still prefer to leave their email as an on-premises application

Microsoft Brings BI Tools to a Billion Screens
Or at least that’s the goal. And if anyone has a chance to achieve it in the near term, it’s Quentin Clark, the corporate vice president of the company’s Data Platform Group, and his team.

My Hadoop's Better Than Yours
The commercial vendors behind Hadoop don’t actually taunt each other in the press, but they do say things like we’re the only … we don’t do that … they’re doing this … Of course each of them has to differentiate themselves from the next and show potential customers why their branded commercial Hadoop distribution is not only fast, but also Enterprise-grade, secured and flexible.

The 3 Stages of Digital Marketing Maturity
Transform your digital marketing strategy into an exact science.
> Download the White Paper

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The Business Benefits of Hybrid Online File Sharing

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Fie sharing is making inroads into the enterprise content management (ECM) market as business users look for easier ways to shunt content around the enterprise. But recent research shows even the file sharing market is evolving with many users now looking for hybrid cloud/on-premises solutions, as opposed to the pure cloud-based approach.

In effect, many online file sharing (OFS) users are now looking for ways to store at least some of their data on-premises as an alternative to storing that data in third-party data centers, reversing the current trend to move everything to the cloud.

Making the Case for Search Training and Support

searchtraining.jpgIf search is so easy, why is there a new book over 200 pages long on Google Search Secrets? 

 

Microsoft Loves Yammer: Boosts Integration with Office 365 for Education

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If Microsoft’s strategy for Yammer and its integration into the wider portfolio got off to a shaky start after the acquisition in 2012, it now appears rock solid. Over the past few months, the company has announced tight integration with a number of apps, with special Yammer love for Office 365.

This week, Microsoft officials noted that Yammer Enterprise will ship with all Office 365 Education plans for no additional cost, as of April 1. Currently, education customers can use free Yammer Basic.

Q1/Q2 Planning: Top Digital Marketing, Social Business Conferences & Events (12-Feb-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

Next Tuesday - Supporting Secure Collaboration
Forrester Analyst Rob Koplowitz discusses how to break down information silos and encourage open collaboration, without compromising security.

> Join Us Feb 18th

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Microsoft Tries to Relieve Security Fears with Office 365 Makeover

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Microsoft appears to be getting jumpy about the security of Office 365 and Yammer. That is not to say that there have been any recent events to make users nervous.

It’s just that over the past two days, Microsoft has announced the introduction of multi-factor authentication for Office 365, including security enhancements for those using Yammer in SharePoint.

My Hadoop is Better Than Yours: It's MapR's Turn #strata

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The commercial vendors behind Hadoop don’t actually taunt each other in the press, but they do say things like we’re the only…we don’t do that… they’re doing this…

Of course each of them has to differentiate themselves from the next and show potential customers why their branded commercial Hadoop distribution is not only fast, but also Enterprise-grade, secured and flexible.

Will Microsoft Beat the Legacy Enterprise Resource Planning Meltdown?

Gartner recently warned enterprise resource planning (ERP) vendors to move to the cloud or face extinction. Microsoft beat the rush last June, when it pushed its Dynamics GP ERP solution to the cloud. This week it announced that Dynamics GP's next major release will be unveiled in November.

Microsoft Dynamics GP is a mid-market business accounting and ERP Software package that uses either Microsoft SQL Server 2005, 2008 or 2012 to store data. The current version of Dynamics GP 2013 (Version 12) was released by Microsoft in December 2012, evolving from a pure client-server application to a web-enabled application.

4 Ways to Overcome Your Fear of Moving Email To The Cloud

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Despite the best efforts of social networking vendors to convince us to the contrary, email is alive and kicking in the enterprise. In fact, research from Dell shows 81 percent of enterprise workers consider it their most important collaboration tool.

The problem is it is not evolving.

Big is the Next Big Thing: 6 IT Trends Driving Digital Business

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The definition of "digital business" is a lot broader than you may think. "It's not just about technology companies and start-ups anymore," said Michael J. Biltz, an executive at Accenture, a firm specializing in consulting, technology services and outsourcing. "Every company is a technology company at its core and in the process of converting to a digital business."

Think of a company that's looking for new ways to weave social, mobile, analytics and cloud technologies into its next generation business strategy — and don't stop at Google. Instead, consider how almost every business of any size — from multinational conglomerates like General Electric to fledgling neighborhood retailers and restaurants — are reimagining themselves, exploring opportunities and embracing the digital wave.

And while businesses differ in size and scope, they share common goals. As Andy Markowitz, director of Global Digital Strategy at GE, noted: "The objective of our role, from a global perspective, is to help our businesses — no matter where they are and what they do — connect with our customers or sell more product."

Can you afford to sit on the sidelines? Not if you believe Biltz — director of Accenture Technology Vision and co-author of the Accenture Technology Vision 2014 report, the firm's annual take on the future of technology and how it will affect businesses in the next three to five years. He thinks mastery of digital technologies is an essential core competency for any successful business.

News Bites: LibreOffice Upgrade, Biscom Launch and More

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Hungry for news? Whet your appetite with a sampling of some of the latest developments in everything from open source software to digital asset management.

This Week: Marketing Automation Meets Gmail + Hybrid Clouds and SharePoint a Good Marriage?

IBM: Nothing Like Us Out There
IBM's vision with Mail Next? Upgrading mail with social business capabilities and giving mail users the ability to share with a wide audience, IBM told CMSWire this week.

Marketing Automation Meets Gmail
Cirrus Insight's integration of Pardot and Hubspot marketing automation with Gmail means Pardot and Hubspot customers who use Salesforce will have access to all of their marketing automation intelligence in their Gmail inbox. Meanwhile, Forrester produces its top nine marketing automation vendors.

Better Yammer-ing
Using Yammer? Here are four suggestions for improvement and ultimately better social collaboration.

Telecommuting and its Downside
Working from home is the best job ever … as long as you're willing to tether yourself to technology, produce twice as much as you would in an office, blur every possible work-life boundary and have the discipline to bite your tongue when someone asks you if you ever plan to get a "real" job. 

Save Your Big Data from Landfills
Dealing with your big data landfill requires a new strategy that goes beyond the current data preparation methods used by IT.

Hybrid Clouds for SharePoint?
The hybrid cloud is the talk of the industry for 2014, and a hybrid cloud for SharePoint/Office 365 is no exception. But not everyone is going hybrid, at least not permanently.

Maximizing the Value of Online Marketing Video
Tips for content marketers considering adding video to their content marketing strategy.
> Download the eBook

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Think the PC is Dead? You May be Right

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Wall Street must be pretty muted today. It has been a bad week with a lot of big companies calling out some pretty miserable results. IT companies are no exception, but we’re not going to talk about Twitter here. Instead, we’ll simply say Sony’s figures were so bad, that it has decided to pull out of the personal computer market.

It has also decided to pull out of the television manufacturing space, but we don’t really care about that. But PC’s are different though and the announcement by Sony comes just a day before Gartner published figures to show that the European PC market is down another 4 percent.

There are no recent figures for the US market yet, but they should land soon. While analysts will be looking desperately to find a silver lining, it’s a good bet that those figures are going to be pretty poor, too.

All that stuff about the death of the PC ... Maybe it really isn't exaggerated.

Document Mgt Roll-up: A Win - and Possible Loss - for Office

This week there have been a number of interesting stories in the document management space, not least of which is the fact that the British government appears to be reconsidering its contracts with Microsoft. Meanwhile, Huddle has announced an integration with Office, while Box and KnowledgeTree have struck up a new partnership.

Rescue Your Data From the Big Data Landfill

Reducing the Risk of the Data LandfillThe big data revolution has led to an exponential increase in the volume, velocity and variety of information available to businesses for use in decision making. It has also greatly complicated the work lives of business analysts who are expected to turn mountains of data into actionable insights for their marketing departments.

These professionals now have to deal with a data landfill -- mountains of data that enterprises are collecting and trying to use to make business decisions. This fast changing world requires a new strategy that goes beyond the current data preparation methods used by IT.

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