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Intranets News & Analysis

6 Trends Dominate the Portal Space, Gartner Claims

In recent weeks we have spent a lot of time talking about data search and discovery. While there are many ways of finding content, access through portals is still one of the major pathways. This week, Gartner has published what it believes are the top horizontal portal vendors in a market that is changing rapidly.

While there are many trends in play, one of the most notable, Gartner noted, is convergence of Web Content Management (WCM) demands through lean portals that are also incorporating social technologies in the enterprise.

HR Intranets Go to the Next Level

2014-09-September-Donkey-Kong-Real-Life.jpgSince the early days of intranets, people-related processes and transactions have been one of the main use cases for the intranet. Employee self-service has helped to save real money with intranets improving processes, allowing employees to view payslips, book annual leave, select training and much more.

Too often, however, the HR section of the intranet feels more like a collection of links to other systems than a coherent and consistent digital experience. Leading organizations are now choosing a different path, by focusing on extensive integration with other systems to elevate the intranet user experience around HR processes and transactions.

This not only improves efficiencies and reduce costs, but also makes the employee aware of critical HR information around pay and benefits, recognition and more.

Is Your Intranet Stuck in the Stone Age?

2014-3-October-dinosaurs

The reason no one uses your organization’s expensive collaboration software is because your employees absolutely hate your intranet.

You would think that by 2014, we’d be past stone-age issues like cluttered landing pages or non-existent search options. Sadly, dinosaur intranets are still the reality for many enterprise organizations.

Are you an intranet dinosaur? Let’s bring your intranet back into the 21st century.

Intranet Search: Where Documents Go to Die or KM Enabler?

2014-23-September-Lost-and-Found.jpgOrganizations look at search, its use, management and funding in different ways. My colleague who runs our organization's corporate intranet noted that although he isn't the business owner of “enterprise search” for the organization, employees go to the intranet, see a search box and assume that the intranet team is responsible for search.

Was Gartner's Social Software Smackdown a Lovefest?

Gartner hosted a “Social Software Smackdown” panel at its Catalyst Conference last month. After talking with its host, analyst Larry Cannell, it’s clear that the participants from Microsoft/Yammer, Salesforce/Chatter and Box don’t feel that they’re in a turf war, at least just yet.

That's true in spite of the fact that Gartner’s most recent Magic Quadrant for Social Software in the Workplace noted there’s little difference in the products these companies provide.

 “We are in the early stages of this market with a tremendous upside for enterprises and workers,” Cannell wrote in his takeaway notes.

Can Your Social Platform Be Your Intranet?

I made the point back in July that good old fashioned intranet content publishing was not dead, and that enterprise social collaboration platforms really weren't very good for one to many publishing. A separate web publishing platform would probably still be needed -- use the right tool for the right job. As a result of that article, Jive Software asked to have a chat about my theory, to refresh my knowledge of its platform and demo some of the latest features. I always jump at the chance to be proven wrong, and so have had some interesting conversations with Adam Mertz, senior director of product marketing at Jive.

Kato.im Launches Free Enterprise Chat Solution

2014-28-August-cats-talking.jpg

Kato.im, a business communication service provider, just announced the launch of its new product, Kato Teams —  a free professional chat solution offering live 1:1 and group messaging, file sharing and search capabilities.

It's designed to improve the efficiency of business communication, according to the Oakland, Calif.-based company.

Kato Teams aims to bring the best of IM and email functionality to the enterprise, at zero cost to businesses.

Organization Site Search Is Still Not Working

Until organizations introduce processes that prioritize findability, then site search will continue to fail miserably. 

Startup Offers Free Collaboration Option for Any Web Page

Just as Microsoft blends Yammer into Office365, a startup is offering a free service to add a Facebook-like collaboration tool to any web page.

Lifestreams Technologies, a 2-year-old company based in New Haven, Conn., said the widget can be used on any intranet or public-facing website by adding a snippet of code to the html.

"Most websites today are relatively static," said Peter Prosol, business development director for the 10-person SaaS firm. "You'll find pictures and images and text, but it's more or less as it is. It doesn't change much. But adding a timeline to your site ... it lets you be more dynamic, add new content, refresh and be a little more interactive and engaging to the user."

Dusting Off Intranet Metadata and Search

2014-22-July-Antiques.jpgSome people assume that if a concept is old, it's no longer relevant. Since we looked at the continued relevancy of the quaint old fashioned concept of information publishing on intranets in last month's post, I thought we'd take on a few more of those dusty relics of days gone by today: metadata and intranet search. The concepts are interrelated in that the success of communicating content on a one to many basis -- or an n to m basis, as you may have a small body of publishers or content creators putting out information to the company -- relies on findability.

From Intranet to Net-Work: The Rise of the Digital Bridge Builder

As an intranet professional, your career is about collaboration: Of systems and processes, not just people. The web is a network and those who thrive on the web network, connect and collaborate. It’s the same with the intra-net, where the lines are increasingly blurred between what is "internal" and what is "external." 

Blending Social Collaboration and Intranet Publishing

2014-02-July-Bicycle-Blender.jpgThe reports are in again -- intranets are not dead -- which is always a relief to hear. Part of the rumors of its potential demise stem from the many shapes and forms that intranets can take, which includes the rise of the social intranet over the past five years. Even this term means many things to many people and does not necessarily mean all elements are built on the same platform. On the other hand, some organizations try to build a full intranet out of a social collaboration platform such as Jive, which does not necessarily work very well.

The Changing Nature of Search Behavior

Search is just one part of the jigsaw puzzle of customer behavior. It needs to be considered in the context of the customer’s task.

Are Intranets Dead? Jostle Doesn't Think So

Are intranets becoming obsolete? 

No way, say officials at Jostle, the 20-employee operation that offers what it calls turnkey intranet software in the cloud.

Some industry estimates cite employee intranet engagement at less than 50 percent. Jostle, however, claims some clients report 85 percent of its employees use the Jostle platform regularly.

4 Ways to Kick Start Your SharePoint Implementation

2014-17-June-Motocross.jpgWe've discussed the importance of proper planning, change management strategies and providing end user training in order to ensure a successful SharePoint implementation. While it is definitely good to have a plan or strategy in place for any software project, with the fast pace of change you shouldn't wait until you have the entire project complete before rolling out anything. If you wait too long to deliver something, users will get impatient and the project will lose momentum.

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