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Intranets News & Analysis

Can Your Social Platform Be Your Intranet?

I made the point back in July that good old fashioned intranet content publishing was not dead, and that enterprise social collaboration platforms really weren't very good for one to many publishing. A separate web publishing platform would probably still be needed -- use the right tool for the right job. As a result of that article, Jive Software asked to have a chat about my theory, to refresh my knowledge of its platform and demo some of the latest features. I always jump at the chance to be proven wrong, and so have had some interesting conversations with Adam Mertz, senior director of product marketing at Jive.

Kato.im Launches Free Enterprise Chat Solution

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Kato.im, a business communication service provider, just announced the launch of its new product, Kato Teams —  a free professional chat solution offering live 1:1 and group messaging, file sharing and search capabilities.

It's designed to improve the efficiency of business communication, according to the Oakland, Calif.-based company.

Kato Teams aims to bring the best of IM and email functionality to the enterprise, at zero cost to businesses.

Organization Site Search Is Still Not Working

Until organizations introduce processes that prioritize findability, then site search will continue to fail miserably. 

Startup Offers Free Collaboration Option for Any Web Page

Just as Microsoft blends Yammer into Office365, a startup is offering a free service to add a Facebook-like collaboration tool to any web page.

Lifestreams Technologies, a 2-year-old company based in New Haven, Conn., said the widget can be used on any intranet or public-facing website by adding a snippet of code to the html.

"Most websites today are relatively static," said Peter Prosol, business development director for the 10-person SaaS firm. "You'll find pictures and images and text, but it's more or less as it is. It doesn't change much. But adding a timeline to your site ... it lets you be more dynamic, add new content, refresh and be a little more interactive and engaging to the user."

Dusting Off Intranet Metadata and Search

2014-22-July-Antiques.jpgSome people assume that if a concept is old, it's no longer relevant. Since we looked at the continued relevancy of the quaint old fashioned concept of information publishing on intranets in last month's post, I thought we'd take on a few more of those dusty relics of days gone by today: metadata and intranet search. The concepts are interrelated in that the success of communicating content on a one to many basis -- or an n to m basis, as you may have a small body of publishers or content creators putting out information to the company -- relies on findability.

From Intranet to Net-Work: The Rise of the Digital Bridge Builder

As an intranet professional, your career is about collaboration: Of systems and processes, not just people. The web is a network and those who thrive on the web network, connect and collaborate. It’s the same with the intra-net, where the lines are increasingly blurred between what is "internal" and what is "external." 

Blending Social Collaboration and Intranet Publishing

2014-02-July-Bicycle-Blender.jpgThe reports are in again -- intranets are not dead -- which is always a relief to hear. Part of the rumors of its potential demise stem from the many shapes and forms that intranets can take, which includes the rise of the social intranet over the past five years. Even this term means many things to many people and does not necessarily mean all elements are built on the same platform. On the other hand, some organizations try to build a full intranet out of a social collaboration platform such as Jive, which does not necessarily work very well.

The Changing Nature of Search Behavior

Search is just one part of the jigsaw puzzle of customer behavior. It needs to be considered in the context of the customer’s task.

Are Intranets Dead? Jostle Doesn't Think So

Are intranets becoming obsolete? 

No way, say officials at Jostle, the 20-employee operation that offers what it calls turnkey intranet software in the cloud.

Some industry estimates cite employee intranet engagement at less than 50 percent. Jostle, however, claims some clients report 85 percent of its employees use the Jostle platform regularly.

4 Ways to Kick Start Your SharePoint Implementation

2014-17-June-Motocross.jpgWe've discussed the importance of proper planning, change management strategies and providing end user training in order to ensure a successful SharePoint implementation. While it is definitely good to have a plan or strategy in place for any software project, with the fast pace of change you shouldn't wait until you have the entire project complete before rolling out anything. If you wait too long to deliver something, users will get impatient and the project will lose momentum.

Hunting Unicorns: 5 Approaches to Measure Social Business ROI

2014-12-May-SocialROI-Unicorn.jpgWe face two major measurement problems when trying to measure the impacts of social business software: demanding stakeholders and intangible outputs. To grant project sponsorship, the C-Suite wants to see how you will measure return on investment (ROI). Meanwhile, from a human perspective we can inherently understand the value of engagement, dialog and innovation in the workplace, but it's very difficult to measure these intangibles in dollars and cents.

How do we begin to quantify the impacts of social business software on organizations or are we simply trying to chase a proverbial unicorn?

We've Got the Scoop on Enterprise Mobility

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Maybe your employer doesn’t know what you’re up to on the mobile devices you use for work, but we do.

OK, we admit it, we’re not talking specifically about you, and our knowledge isn’t first hand.

But we did get a peek at the findings of the world’s first report focused purely on enterprise mobility, cellular data and trends. It was brought to us by Wandera, which provides a mobile Data Gateway aimed at ensuring a productive and secure mobile Internet experience for businesses.

End One Size Fits All Mobile Strategies

End One Size Fits All Mobile StrategiesWhether you think intranets remain an important part of the digital workplace or fall under the "why bother" school of thought for giving mobile access to intranets, the variety and differences of our organizations require that we eschew any overly simplistic advice. Instead we need to consider what the real business drivers and employee needs are as we work out what constitutes a suitable mobile employee experience.

How Mobile Apps Will Change Corporate Intranets

How Mobile Apps Are Changing Corporate IntranetsThe concept of the browser-based intranet as most people know it is a relic of the 20th century: You may as well dress it down in flannel and send it off to a Pearl Jam concert. A seldom elegant mashup of communication channels, application functionality, document collaboration and now enterprise social, the intranet at its heart is an idea from the days before mobile and BYOD that, much like the Cadillac Escalade and the British aristocracy, continues to hang on long past its expiration date. And yet it’s not going anywhere any time soon.

Strategies for a Mobile Intranet

It’s taking a long time for many intranets to make the shift to mobile devices, despite the tidal shift to mobile in consumer behavior. There are signs of steady growth, for example Jane McConnell’s excellent Digital Workplace 2014 reported significant investments being made in enterprise mobile by 42 percent of the leading group, but this drops to only 10 percent across other respondents (see slide 21 of McConnell’s summary).

In spite of slow growth, organizations need to ensure that mobile thinking is part of their intranet and digital workplace strategy. Let’s have a look at some of the factors to consider.

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