Intranets News & Analysis
| Tuesday Sep 23, 2014
Organizations look at search, its use, management and funding in different ways. My colleague who runs our organization's corporate intranet noted that although he isn't the business owner of “enterprise search” for the organization, employees go to the intranet, see a search box and assume that the intranet team is responsible for search.
| Monday Sep 8, 2014
Gartner hosted a “Social Software Smackdown” panel at its Catalyst Conference last month. After talking with its host, analyst Larry Cannell, it’s clear that the participants from Microsoft/Yammer, Salesforce/Chatter and Box don’t feel that they’re in a turf war, at least just yet.
That's true in spite of the fact that Gartner’s most recent Magic Quadrant for Social Software in the Workplace noted there’s little difference in the products these companies provide.
“We are in the early stages of this market with a tremendous upside for enterprises and workers,” Cannell wrote in his takeaway notes.
| Friday Aug 29, 2014
I made the point back in July that good old fashioned intranet content publishing was not dead, and that enterprise social collaboration platforms really weren't very good for one to many publishing. A separate web publishing platform would probably still be needed -- use the right tool for the right job. As a result of that article, Jive Software asked to have a chat about my theory, to refresh my knowledge of its platform and demo some of the latest features. I always jump at the chance to be proven wrong, and so have had some interesting conversations with Adam Mertz, senior director of product marketing at Jive.
| Thursday Aug 28, 2014
Kato.im, a business communication service provider, just announced the launch of its new product, Kato Teams — a free professional chat solution offering live 1:1 and group messaging, file sharing and search capabilities.
It's designed to improve the efficiency of business communication, according to the Oakland, Calif.-based company.
Kato Teams aims to bring the best of IM and email functionality to the enterprise, at zero cost to businesses.
| Monday Aug 25, 2014
Until organizations introduce processes that prioritize findability, then site search will continue to fail miserably.
| Friday Jul 25, 2014
Just as Microsoft blends Yammer into Office365, a startup is offering a free service to add a Facebook-like collaboration tool to any web page.
Lifestreams Technologies, a 2-year-old company based in New Haven, Conn., said the widget can be used on any intranet or public-facing website by adding a snippet of code to the html.
"Most websites today are relatively static," said Peter Prosol, business development director for the 10-person SaaS firm. "You'll find pictures and images and text, but it's more or less as it is. It doesn't change much. But adding a timeline to your site ... it lets you be more dynamic, add new content, refresh and be a little more interactive and engaging to the user."
| Tuesday Jul 22, 2014
Some people assume that if a concept is old, it's no longer relevant. Since we looked at the continued relevancy of the quaint old fashioned concept of information publishing on intranets in last month's post, I thought we'd take on a few more of those dusty relics of days gone by today: metadata and intranet search. The concepts are interrelated in that the success of communicating content on a one to many basis -- or an n to m basis, as you may have a small body of publishers or content creators putting out information to the company -- relies on findability.
| Monday Jul 21, 2014
As an intranet professional, your career is about collaboration: Of systems and processes, not just people. The web is a network and those who thrive on the web network, connect and collaborate. It’s the same with the intra-net, where the lines are increasingly blurred between what is "internal" and what is "external."
| Wednesday Jul 2, 2014
The reports are in again -- intranets are not dead -- which is always a relief to hear. Part of the rumors of its potential demise stem from the many shapes and forms that intranets can take, which includes the rise of the social intranet over the past five years. Even this term means many things to many people and does not necessarily mean all elements are built on the same platform. On the other hand, some organizations try to build a full intranet out of a social collaboration platform such as Jive, which does not necessarily work very well.
| Monday Jun 30, 2014
Search is just one part of the jigsaw puzzle of customer behavior. It needs to be considered in the context of the customer’s task.
| Tuesday Jun 17, 2014
We've discussed the importance of proper planning, change management strategies and providing end user training in order to ensure a successful SharePoint implementation. While it is definitely good to have a plan or strategy in place for any software project, with the fast pace of change you shouldn't wait until you have the entire project complete before rolling out anything. If you wait too long to deliver something, users will get impatient and the project will lose momentum.
| Monday May 12, 2014
We face two major measurement problems when trying to measure the impacts of social business software: demanding stakeholders and intangible outputs. To grant project sponsorship, the C-Suite wants to see how you will measure return on investment (ROI). Meanwhile, from a human perspective we can inherently understand the value of engagement, dialog and innovation in the workplace, but it's very difficult to measure these intangibles in dollars and cents.
How do we begin to quantify the impacts of social business software on organizations or are we simply trying to chase a proverbial unicorn?
| Thursday Apr 24, 2014
Maybe your employer doesn’t know what you’re up to on the mobile devices you use for work, but we do.
OK, we admit it, we’re not talking specifically about you, and our knowledge isn’t first hand.
But we did get a peek at the findings of the world’s first report focused purely on enterprise mobility, cellular data and trends. It was brought to us by Wandera, which provides a mobile Data Gateway aimed at ensuring a productive and secure mobile Internet experience for businesses.
| Wednesday Apr 23, 2014
Whether you think intranets remain an important part of the digital workplace or fall under the "why bother" school of thought for giving mobile access to intranets, the variety and differences of our organizations require that we eschew any overly simplistic advice. Instead we need to consider what the real business drivers and employee needs are as we work out what constitutes a suitable mobile employee experience.