Paris-based Alcatel-Lucent introduced a new Communications-as-a-Service (CaaS) platform called Rapport today.
Like other IP-based communication networks, Rapport uses cloud platforms to pool network resources. This way, voice and video communications and conferencing can be managed using the same principles as any other type of traffic on an IP network.
The critical difference is this: Rapport exists entirely in A-L’s cloud, not on customer premises.
“A lot of enterprises have looked at Amazon, Google, Facebook and the like, and said, ‘They’ve become good at scaling and launching new apps and services quickly. Why can’t I scale like that?’” remarked Brendan Ziolo, A-L’s head of large enterprise marketing, in an interview with CMSWire.