Jed Cawthorne News & Analysis
| Thursday Oct 30, 2014
It's a good time to be in knowledge management. With the push to consumerization, new tools are released on a regular basis which simplify and help solve business problems, without negating the value of previous technological investments. Let's take a look at a couple newer releases that might fit nicely into your KM tool box.
Law firms and internal law departments have a well understood definition of the term "Knowledge Management." ThreadKM is a new legal focused KM tool that was launched earlier this month.
We've previously discussed the many intranet use cases that remain for simple web publishing of text based information. Good information sharing is the basis of a knowledge management strategy. Documize is a very different tool from ThreadKM, blending lightweight, templates-based structured authoring with a wiki based approach. Documize is in late beta and will be released soon.
| Tuesday Sep 23, 2014
Organizations look at search, its use, management and funding in different ways. My colleague who runs our organization's corporate intranet noted that although he isn't the business owner of “enterprise search” for the organization, employees go to the intranet, see a search box and assume that the intranet team is responsible for search.
| Friday Aug 29, 2014
I made the point back in July that good old fashioned intranet content publishing was not dead, and that enterprise social collaboration platforms really weren't very good for one to many publishing. A separate web publishing platform would probably still be needed -- use the right tool for the right job. As a result of that article, Jive Software asked to have a chat about my theory, to refresh my knowledge of its platform and demo some of the latest features. I always jump at the chance to be proven wrong, and so have had some interesting conversations with Adam Mertz, senior director of product marketing at Jive.
| Tuesday Jul 22, 2014
Some people assume that if a concept is old, it's no longer relevant. Since we looked at the continued relevancy of the quaint old fashioned concept of information publishing on intranets in last month's post, I thought we'd take on a few more of those dusty relics of days gone by today: metadata and intranet search. The concepts are interrelated in that the success of communicating content on a one to many basis -- or an n to m basis, as you may have a small body of publishers or content creators putting out information to the company -- relies on findability.
| Wednesday Jul 2, 2014
The reports are in again -- intranets are not dead -- which is always a relief to hear. Part of the rumors of its potential demise stem from the many shapes and forms that intranets can take, which includes the rise of the social intranet over the past five years. Even this term means many things to many people and does not necessarily mean all elements are built on the same platform. On the other hand, some organizations try to build a full intranet out of a social collaboration platform such as Jive, which does not necessarily work very well.
| Wednesday Apr 23, 2014
Whether you think intranets remain an important part of the digital workplace or fall under the "why bother" school of thought for giving mobile access to intranets, the variety and differences of our organizations require that we eschew any overly simplistic advice. Instead we need to consider what the real business drivers and employee needs are as we work out what constitutes a suitable mobile employee experience.
| Tuesday Mar 25, 2014
Judging from the messaging, reviews and conversations that came out of the SharePoint conference earlier this month, the word from Las Vegas could be summed up as, "It's all about the cloud stupid!"
With Office 365 growth surpassing SharePoint's, Yammer the new focus of social and the newest buzzwords, Office Graph and Oslo, the drum beat you hear is the continued push to the cloud.
| Wednesday Feb 26, 2014
Any discussion about collaboration that focuses entirely on the "knowledge worker" risks leaving a lot of employees out of the conversation.
| Thursday Dec 26, 2013
Pity the modern intranet. It's hard to define, underappreciated, suffers from an identity crisis and is often regarded as a source of frustration. It may even have grown too big to fail.
But the death of the intranet has been greatly exaggerated. They still hold a place in the enterprise, where they can drive employee communication and collaboration, facilitate document sharing and aid productivity, according to a bevy of CMSWire authors this year. Here's a look at the 10 most popular intranet related stories of the year.
| Tuesday Dec 24, 2013
Have a question about intranets? Ask Jed Cawthorne. He built his first small departmental intranet in 2000 and hasn't looked back since. In his monthly column, Jed mixes his experience in the field with his curiosity about the bigger implications of the digital workplace, with a few Dr. Who references mixed in.
| Tuesday Dec 10, 2013
In the four years since I last took a good look at the eXo platform, quite a bit has changed. Back in the day when I was a web and intranet consultant, eXo positioned itself as the premier open source web content management (WCM) platform -- a more extensible platform than out of the box applications like Drupal. I recently had the pleasure of chatting with Patrice Lamarque, vice president of products for eXo and we discussed eXo's new premium cloud offering, its new marketing focus and the changing enterprise software market.
| Wednesday Nov 27, 2013
Next year will be the year gamification fails. It’s a concept built on hype, and 80 percent of all programs will die by 2014, according to Gartner.
Rajat Paharia disagrees — 100 percent. The founder of Bunchball, a provider of online gamification solutions, he thinks it is only logical, in a data-driven world, that organizations implement gamification strategies to motivate employees and customers, and recognize, reward and encourage a deeper learning of concepts for better business outcomes.
Which side of the gamification hemisphere are you on? Is it a fad or here to stay? We caught up this week with a few industry insiders to find out what they had to say.
| Wednesday Nov 27, 2013
How do you define something in a state of flux, that supplies different features and functions for different organizations and whose success depends on how well an organization's business strategy is reflected in its stated requirements? That is the challenge of defining the modern intranet.
| Wednesday Oct 23, 2013
Digital Asset Management (DAM) systems are not only for big, flashy and expensive web properties but have a place in managing intranet content too.
| Monday Sep 30, 2013
A lot of the big data noise revolves around how marketers use data analytics to improve marketing performance. But how do these tools and techniques effect what is going on behind the scenes?