HOT TOPICS: Customer Experience Marketing Automation Social Business SharePoint 2013 Document Management Big Data Mobile DAM

Knowledge Management News & Analysis

Big Pictures, Micro-Moments: Takeaways from #KMWorld

2014-11-November-Lucas.jpgBig pictures start with small parts. At last week's KMWorld conference in Washington, DC, we were given a taste of both.

Lee Rainie, director of Pew Research Center's Internet & American Life Project, explored a utopian vision of knowledge sharing in the future during his Thursday keynote.

A day earlier, Dion Hinchcliffe, Chief Strategy Officer at Adjuvi, shared success stories: examples of how knowledge management works in businesses that have successfully implemented and integrated social collaboration, both internally and externally.

The lessons became more granular in individual sessions: How contextual awareness in the workplace can help deliver relevant information to employees. Individual storytelling as a pathway to organizational narrative. The importance of the url for a successful search in SharePoint.

How Documize and ThreadKM Approach Knowledge Management

2014-30-October-Potter-Toolkit.jpgIt's a good time to be in knowledge management. With the push to consumerization, new tools are released on a regular basis which simplify and help solve business problems, without negating the value of previous technological investments. Let's take a look at a couple newer releases that might fit nicely into your KM tool box.

Law firms and internal law departments have a well understood definition of the term "Knowledge Management." ThreadKM is a new legal focused KM tool that was launched earlier this month.

We've previously discussed the many intranet use cases that remain for simple web publishing of text based information. Good information sharing is the basis of a knowledge management strategy. Documize is a very different tool from ThreadKM, blending lightweight, templates-based structured authoring with a wiki based approach. Documize is in late beta and will be released soon.

Intranet Search: Where Documents Go to Die or KM Enabler?

2014-23-September-Lost-and-Found.jpgOrganizations look at search, its use, management and funding in different ways. My colleague who runs our organization's corporate intranet noted that although he isn't the business owner of “enterprise search” for the organization, employees go to the intranet, see a search box and assume that the intranet team is responsible for search.

Social Signals, Social Noise and Knowledge Management

2014-10-July-Train-Signal-Noise.jpgSocial information is very different from traditional documentation. We've grown accustomed over the past few years to referring to documents as “unstructured data.” But even PowerPoint is neat and orderly compared with the wild frontier of enterprise social.

Hashtags, "likes" and abbreviations are all part of users conveying information. Almost all organizations with enterprise social deployments turn to it after traditional documentation, but in many cases, social knowledge management is an afterthought -- if it's performed at all.  Yet information theory shows us that enterprise social is much more likely to contain meaningful enterprise knowledge than traditional documentation. 

How should we approach knowledge governance in social streams?

Social Ideation Finds Ideas Worth Pursuing

2014-03-June-sticky-notes.jpgKnowledge-based companies have been driving much of the economy, especially in the United States and Europe. Information technology, media, biotech and pharmaceutical, financial services companies and many more are based on the ability to generate good ideas, turn them into technology and, eventually, products. The “business” of these companies is intellectual property (IP) -- basically an idea that has value. Even companies that don’t make money directly on IP have to worry about it.

IP is not only a product idea. It may also be a better way of doing business, a price model that offers a competitive advantage, or a way to achieve operational efficiencies.

What the NSA Can Teach Us about Finding Documents: 6 Tips on Metadata

NSAmetadata.jpgHow come the NSA knows who I spoke to last Nov. 10 at 11 a.m. and for how long, yet I can’t find the phone number of a colleague I called last night?

It’s simple -- metadata.

Citrix Buys Framehawk to Extend Mobile Productivity

Citrix Snaps up Framehawk to Ensure Mobile ProductivityCitrix has bought virtualization provider Framehawk, a technology company that delivers desktop applications to mobile devices over Wi-Fi and cellular connections.

Apigee Acquires InsightsOne to Bring Predictive Analytics to APIs

Apigee Acquires InsightsOne for Predictive AnalyticsAPI management company Apigee has acquired predictive analytics firm InsightsOne, and the merger brings the killer app to the world of big data, Waqar Hasan, InsightsOne founder and CEO said in an interview.

A Look Back: Social Business Trends from 2013

A Look Back: Social Business Trends from 2013

Social business tools, enterprise social networks, portals and intranets are helping companies break down the internal silos that keep workers from the information they need at their fingertips. In 2013, it was a big year for many players in this space, including Microsoft and Salesforce. Both the Yammer and Chatter social networks took dramatic new shapes this year.

As we enter 2014, we took a look back at the 2013 social business trends that drove the industry.

Dell, Puppet Labs Team Up on IT Automation

Dell, Puppet Labs Team Up on IT AutomationAfter Dell founder Michael Dell took the company private early in 2013, the company made a move to acquire Quest Software for $2.5 billion. This acquisition is now getting bolstered by an integration with Puppet Labs. Puppet Labs is an IT automation provider, and it will be integrated with Dell's Active System Manager for helping customers do things like deploy workloads and allocate server and storage resources on demand.

SugarSync File Sharing App Dumps Free Version

SugarSync File Sharing App Dumps Free VersionFile sharing and syncing app SugarSync has decided to do away with its free version starting next February in favor of a paid approach. That means customers using the company's existing free version will have to start paying or get ready to migrate their content from the SugarSync system.

Webinar Recap: Have Social Business Tools Killed the Intranet?

Webinar Recap: Have Social Business Tools Killed the Intranet?Intranets have for many years been a place where companies disseminate information to employees in a top down, static way. As workers become more remotely distributed, the need for online collaboration tools is butting up against the concept of the traditional intranet. Combining the two is a hot trend in the social business world.

StrikeIron Launches Public API Management Service

API Management Firm StrikeIron Launches Public IronCloud ServiceStrikeIron, one of the only stand alone API management companies after a recent string of acquisitions in the industry, has launched a public version of its IronCloud API creation and hosting service.

A tidal wave of mobile device use is proof of our digital connections. Mobile apps, the web and social media are all cross connecting people and companies in new and novel ways.

Quandora Offers Companies the Chance to Share Knowledge Internally

Quandora

Organizations have more content to wrangle than ever before. And every day, we produce more data — faster. Storing and combing through that data in a question and answer format is an established online practice. Now vendors like Quandora are trying to bring that capability to businesses.

Metalogix Updates SharePoint Strategy, UI for Axceler Tools

Metalogix Updates SharePoint Strategy, UI for Axceler ToolsMetalogix, a provider of content infrastructure software, updated the interface for its ControlPoint SharePoint administration tool from its Axcelor acquisition. It's also giving us a clearer view of its overall strategy on the shifting SharePoint landscape.

Displaying 1-15 of 153 results

< Previous 1 2 3 4 5 6 7 8 9 10 11 Next >