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Knowledge Management News & Analysis

Intranet Search: Where Documents Go to Die or KM Enabler?

2014-23-September-Lost-and-Found.jpgOrganizations look at search, its use, management and funding in different ways. My colleague who runs our organization's corporate intranet noted that although he isn't the business owner of “enterprise search” for the organization, employees go to the intranet, see a search box and assume that the intranet team is responsible for search.

Social Signals, Social Noise and Knowledge Management

2014-10-July-Train-Signal-Noise.jpgSocial information is very different from traditional documentation. We've grown accustomed over the past few years to referring to documents as “unstructured data.” But even PowerPoint is neat and orderly compared with the wild frontier of enterprise social.

Hashtags, "likes" and abbreviations are all part of users conveying information. Almost all organizations with enterprise social deployments turn to it after traditional documentation, but in many cases, social knowledge management is an afterthought -- if it's performed at all.  Yet information theory shows us that enterprise social is much more likely to contain meaningful enterprise knowledge than traditional documentation. 

How should we approach knowledge governance in social streams?

Social Ideation Finds Ideas Worth Pursuing

2014-03-June-sticky-notes.jpgKnowledge-based companies have been driving much of the economy, especially in the United States and Europe. Information technology, media, biotech and pharmaceutical, financial services companies and many more are based on the ability to generate good ideas, turn them into technology and, eventually, products. The “business” of these companies is intellectual property (IP) -- basically an idea that has value. Even companies that don’t make money directly on IP have to worry about it.

IP is not only a product idea. It may also be a better way of doing business, a price model that offers a competitive advantage, or a way to achieve operational efficiencies.

What the NSA Can Teach Us about Finding Documents: 6 Tips on Metadata

NSAmetadata.jpgHow come the NSA knows who I spoke to last Nov. 10 at 11 a.m. and for how long, yet I can’t find the phone number of a colleague I called last night?

It’s simple -- metadata.

Citrix Buys Framehawk to Extend Mobile Productivity

Citrix Snaps up Framehawk to Ensure Mobile ProductivityCitrix has bought virtualization provider Framehawk, a technology company that delivers desktop applications to mobile devices over Wi-Fi and cellular connections.

Apigee Acquires InsightsOne to Bring Predictive Analytics to APIs

Apigee Acquires InsightsOne for Predictive AnalyticsAPI management company Apigee has acquired predictive analytics firm InsightsOne, and the merger brings the killer app to the world of big data, Waqar Hasan, InsightsOne founder and CEO said in an interview.

A Look Back: Social Business Trends from 2013

A Look Back: Social Business Trends from 2013

Social business tools, enterprise social networks, portals and intranets are helping companies break down the internal silos that keep workers from the information they need at their fingertips. In 2013, it was a big year for many players in this space, including Microsoft and Salesforce. Both the Yammer and Chatter social networks took dramatic new shapes this year.

As we enter 2014, we took a look back at the 2013 social business trends that drove the industry.

Dell, Puppet Labs Team Up on IT Automation

Dell, Puppet Labs Team Up on IT AutomationAfter Dell founder Michael Dell took the company private early in 2013, the company made a move to acquire Quest Software for $2.5 billion. This acquisition is now getting bolstered by an integration with Puppet Labs. Puppet Labs is an IT automation provider, and it will be integrated with Dell's Active System Manager for helping customers do things like deploy workloads and allocate server and storage resources on demand.

SugarSync File Sharing App Dumps Free Version

SugarSync File Sharing App Dumps Free VersionFile sharing and syncing app SugarSync has decided to do away with its free version starting next February in favor of a paid approach. That means customers using the company's existing free version will have to start paying or get ready to migrate their content from the SugarSync system.

Webinar Recap: Have Social Business Tools Killed the Intranet?

Webinar Recap: Have Social Business Tools Killed the Intranet?Intranets have for many years been a place where companies disseminate information to employees in a top down, static way. As workers become more remotely distributed, the need for online collaboration tools is butting up against the concept of the traditional intranet. Combining the two is a hot trend in the social business world.

StrikeIron Launches Public API Management Service

API Management Firm StrikeIron Launches Public IronCloud ServiceStrikeIron, one of the only stand alone API management companies after a recent string of acquisitions in the industry, has launched a public version of its IronCloud API creation and hosting service.

A tidal wave of mobile device use is proof of our digital connections. Mobile apps, the web and social media are all cross connecting people and companies in new and novel ways.

Quandora Offers Companies the Chance to Share Knowledge Internally

Quandora

Organizations have more content to wrangle than ever before. And every day, we produce more data — faster. Storing and combing through that data in a question and answer format is an established online practice. Now vendors like Quandora are trying to bring that capability to businesses.

Metalogix Updates SharePoint Strategy, UI for Axceler Tools

Metalogix Updates SharePoint Strategy, UI for Axceler ToolsMetalogix, a provider of content infrastructure software, updated the interface for its ControlPoint SharePoint administration tool from its Axcelor acquisition. It's also giving us a clearer view of its overall strategy on the shifting SharePoint landscape.

Social Business Tools, Talent Keep Workers on Task

Social Business Tools, Talent Keep Workers on TaskThe productivity of knowledge workers in the digital age clearly depends on the tools and talent available for given projects. Social business systems that include an activity feed with document sharing capability, for example, are important. But so is the right talent to go with them.

How Local Librarians Can Impact the Digital Asset Management Industry

How Local Librarians Can Impact the Digtial Asset Management IndustryLocal libraries are going digital at the same time organizations are building their own internal digital asset repositories, so who's to say those librarians can't help companies organize it all?

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