Knowledge Worker News & Articles

When was the last time your work day went as anticipated? A predictable day with all data found on the first try, and a series of activities that occurred in a predefined well-mannered order? A day with no problems, no errors, no surprises? Not recently is my answer, maybe never! The reality is as knowledge workers we all need to deal with uncertainty in business.

A perfect day then is one where we’ve adapted to the unexpected, overcome the challenges, and managed the unpredictable nature of our business activities to accomplish our goals. I think that case management might be just the right technology to achieve this perfect day. Here is the first in my series of articles on adaptive case management and the role it can play to improve knowledge worker performance.

Do you leverage the power of relationships at work? Are you often the one rallying the herd? Do you mentor others in your office? Are you often discovering new ways to work, communicate and share with others? If you answered yes to any of these questions, you may be a knowledge champion.

EMC (news, site) is committed to offering tools for the everyday knowledge worker who needs enterprise content management services, but doesn't want to use complex tools.