Content Management Matters ™

It's always nice when your blood, sweat and tears get recognized by the critics in your field. This is that time for Open Text.

Forrester Research has just named Open Text a global big player in its report, The Forrester Wave: Enterprise Content Management Suites, Q4 2007.

According to Forrester, Open Text was the only pure-play ECM software provider worthy to be called leader amongst the 11 companies researched.

60 criteria served as battering rams to gauge an enterprise content management system's quality.

Livelink ECM has long been the shining star in Open Text's suite, and it apparently shined brighter still on paper after the gleam Forrester gave it. "Open Text Livelink ECM shows great breadth and depth, with strong scoring in core ECM capabilities — document imaging, document management, records management, and content archiving — plus good support for web content management and digital asset management," the report reads.

That's a lot of bases to cover.

Congrats to Open Text. Being crowned King by the cold, hard analysts of the world has earned you a hat-tip, and maybe a few round of drinks, to boot.

In more positive news for ECM vendor Open Text, Central Vermont Public Service (CVPS), the largest of Vermont's 21 utility companies, just implemented the company's Livelink ECM. Livelink will assist in managing CVPS's e-documentation and records for compliance purposes and e-discovery.

The three-time Readers' Choice Award winners at Open Text just signed a contract with the Defense Science and Technology Lab to provide an electronic document and records management solution in the form of Livelink ECM.

The Lab selected Open Text after a competitive process that ultimately came down to cost and functionality, as determined by private testing - a process conducted in a manner most hush-hush by their change management program.