Magic Quadrant News & Articles

Here to balance out all the recent talk on internal platforms is Gartner's Magic Quadrant for Externally Facing Social Software. The following vendors have been working diligently on adding features that meet the volatile expectations of today's customer.

While the Leaders in Gartner's Social Software in the Workplace Magic Quadrant exhibit characteristics that match today's needs, it's the Visionaries that demonstrate an understanding of future market trends. Six names made this year's cut:

Gartner has kicked out another report covering the the who's who of social enterprise software. This year's Social Software in the Workplace Magic Quadrant revealed a very familiar pattern, as well as some surprising changes. 

While the Leaders in Gartner's Social CRM quadrant exhibit characteristics match today's needs, it's the Visionaries that demonstrate an understanding of future market trends. Two familiar names made the cut this year:

In the midst of an exceedingly hot and volatile environment, Gartner has updated its Social CRM Magic Quadrant, naming three vendors that have managed to keep their heads above water.

In Gartner's Magic Quadrant for CRM Contact Centers, several companies showed what it takes to be considered a clear leader in the space, while innovation and emerging trends took a nosedive. 

Gartner’s Magic Quadrant is exploring new territory: First e-Discovery, now mobile Mobile Consumer Application Platforms. In its recent report, Gartner added an analysis of vendors that provide cross-platform tools. The addition comes as the result of increased interest in cross-platform approaches (such as cross-compilers and client-side runtime containers for applications), as well as in the impact and future direction of HTML 5.

You don’t need Gartner to tell you that the e-Discovery marketplace is volatile and overcrowded, with new vendors entering as others merge. But it did anyway. In its first Magic Quadrant for e-Discovery Software report, Gartner apprises us of the challenges, trends and prospects for the e-Discovery industry.

The infamous Gartner (news, site) released this year's Magic Quadrant for Social Software in the Workplace, and the results were all kinds of surprising. Meanwhile, the Oracle (news, site) drama continues after 33 OpenOffice developers were asked to leave. 

With many enterprises looking to business process management for cost savings, the publication of Gartner’s Magic Quadrant for BPM solutions will enable enterprises to assess the good, bad and indifferent in a market brimming with talent.

It's that magical time of year again. Gartner (news, site) has revealed the who's who in social Enterprise software providers via their magic quadrant. Higher eligibility requirements made a tougher game this time around, and the names that didn't make the cut may surprise you. 

Following up on the recent revelation of the latest web content management 2010 Magic Quadrant from Gartner, let's take a look at what the analysts see as Web CMS market trends in 2010, starting off with the magical inclusion of "online experience” as a big must-have.

It's that time again. The who's who of Gartner's Magic Quadrant for Web Content Management (WCM) -- in the form of Challengers, Leaders, Niche Players and Visionaries --  is the buzz du jour and so are some interesting sector revenue numbers. The market predictions are rosy as is the focus on Web Engagement Management (WEM). Let's have a look.

Marketing Resource Management (MRM) is one of the areas -- in addition to WCM and ECM -- where Gartner (news, site) exercises its magic by the quadrant. In one of its recent 2010 reports, the analyst firm highlighted several Web CMS vendors as players in the niche quadrant for MRM.

Due to a highly volatile marketplace, Gartner (news, site) specifically advises that you avoid comparing vendor placement in prior years, but it's still exciting to see who made the cut in the Enterprise CMS Magic Quadrant this time around.

Leaders include Oracle, IBM, Open Text and Microsoft, while players like Autonomy, Xerox and Hyland Software sit in the other three brackets. Observe: