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Martin White News & Analysis

The Benefits of a Search Center of Excellence

All the evidence points to enterprise search teams still being significantly under-resourced. Often only a single part-time manager is responsible for an application widely used throughout the organization every day. One solution is to set up a virtual Search Center of Excellence (SCE). This provides the appropriate level of support by having a number of people around the organization contribute their skills and experience.

Enterprise Search Best Bets - Looking For a Sure Thing

During a presentation I gave to the Search track of the IntraTeam event in Copenhagen last month I caused some consternation by suggesting that Best Bets for a search application were a well meaning, but totally misguided approach to improving search performance.

Why do companies invest time and effort for less than ideal results?

Making the Case for Search Training and Support

searchtraining.jpgIf search is so easy, why is there a new book over 200 pages long on Google Search Secrets? 

 

Some Free Advice for Search Vendors

Some Free Advice for Search VendorsOver the last few years there has been a very significant increase in the awareness of the value of search. It may not yet have translated into an equally significant increase in sales of search products, whether proprietary or open source, but this could be the best year yet for search if vendors heed some advice.

CMSWire's Top Contributors 2013 - Martin White

Martin White

You should not underestimate the power of search. And by search, we really mean find. 

Without providing ready access to information, businesses are basically making their employees work with one arm tied behind their back, with blindfolds on. Martin White has been championing search as a business critical application on our site for a few years now, but in practice since his schooldays.

Search Continues to Be Business Critical in 2014

A year ago I suggested that search would become business critical in 2013, and I think my forecast was in line with reality. Certainly the Findwise 2013 Search and Findability Report indicated that more organizations were working on a search strategy in 2013, and that compared with the 2012 report, businesses displayed a greater degree of commitment to getting the best out of investment in search applications.

Intranet Search: More Than Just a Search Box

Social Business, Intranet Search Has to be More Than Just a Search BoxI’ve just come back from another highly successful KMWorld conference in Washington where over 900 people seemed more than happy to be entombed in the subterranean conference suites of the Renaissance Hotel for four days. With no specific intranet track this year, presentations on intranets popped up in the Knowledge Management (KM), SharePoint and Enterprise Search tracks.

In the conversations I had there with intranet managers, a common theme stood out: the under-appreciated value of search in intranets.

Wanted: Information Specialists for Search Management Roles

Thumbnail image for shutterstock_89947684.jpgThe search world faces many challenges but one of the greatest is convincing businesses of the need for information specialists.

Search as a Decision Support System

Social Business, Search as a Decision Support SystemWhen we measure the value of search only through criteria like speed we miss out on the bigger picture.

Search is Getting Smarter All the Time

Social Business, Enterprise Search, Search is Getting Smarter All the TimeThere is a tendency to be critical of the fact that the core technology dates back to the work of Gerard Salton in the mid-1960s, and that therefore search is broken and is going nowhere. The same could be said of the internal combustion engine so long as you ignore the level of sophistication in Formula 1 and Indy cars. 

Let's All Search Together

Collaborative SearchIs collaborative search a missing piece in the enterprise collaboration puzzle?

Enterprise Search: Searching for Names & Brains

Thumbnail image for shutterstock_51632128.jpgThe challenges of using enterprise search to find people -- either by name or expertise -- are considerable, but rarely discussed.

Budgeting for Enterprise Search - Time for the Guessing to End

Budgeting for Enterprise SearchIt's time for enterprise search vendors to give up the numbers. 

Cross-Device Search: The Next Step in Mobile Search Delivery

The world is a mobile place, we all know it. So, is there a way for enterprises to search effectively when using a combination of mobile devices? 

A 'People' Perspective on Enterprise Search

Do you think of your employee's experience when creating your enterprise search strategy?

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