Microsoft Dynamics News & Analysis
| Wednesday Apr 1, 2015
The phrase “sales acceleration” with respect to software should trigger a modicum of healthy skepticism.
Since the 1980s, software that purported to automate sales processes by attaching fixed procedures to them ended up funneling sales through a narrow tunnel, like turnstiles at an amusement park.
You could control sales by making them regular from month to month, but frankly, that’s not what you really want.
A company called Intelliverse is now in the business of delivering a sales acceleration service, which it began integrating with Microsoft Dynamics CRM in mid-March.
| Wednesday Apr 9, 2014
Microsoft Dynamics Marketing is like a baseball team holding a 7 to 1 lead in the final inning. Throw strikes, worry about the batter only and make the routine plays.
That's all the team in the field needs to do to win the ballgame. And its all that Microsoft has to do to win in marketing when it takes the field this quarter, according to an industry analyst.
"If it carries through on the execution of getting Dynamics Marketing to market, packaging it wisely in bundles with Dynamics CRM and enabling its channel to sell it, it almost cannot fail to succeed," said Matt Mullen, 451 Research's senior analyst with the social business practice.
| Monday Dec 16, 2013
We've discussed gamification a lot lately. Why it works for many organizations. Why it may not work. Where a major research firm thinks it's going.
So we cast our gamification fishing lines to find companies who swear by the concept of motivating customers and employees. And we got a couple bites.
| Tuesday Sep 10, 2013
With enormous amounts of customer data to manage and a business to run, it’s a constant balancing act for organizations.
| Wednesday Jul 24, 2013
Facebook members will soon have the ability to provide feedback on why they choose to hide content on their newsfeeds, according to recent reports.
| Monday Jul 15, 2013
People with smartphones balance the desire for privacy with the desire for access, often in return for giving up private data, such as location. While people often give this information freely, external sources can access this data through other means. According to a new report from Bitdefender, smartphone users should be aware of what information can be released to third-party companies.
| Tuesday Dec 4, 2012
Microsoft has launched its Dynamics AX 2012 R2 system for integrating business systems in the manufacturing, retail, distribution, service and public sector industries.
| Tuesday Jul 10, 2012
This week we’re still waiting for a proper look at Office 15, Dynamics CRM gets a new document capture tool, Sharegate offers economical SharePoint content migration, Colligo builds a fortune around SharePoint, and Doo goes on general release.
| Tuesday Apr 24, 2012
Earlier this month we pointed out that Yammer has moved past basic social networking and into primary productivity tool territory. But that news was nothing compared to its latest announcement -- universal search.
| Wednesday Nov 30, 2011
Each Web Content Management (WCM) platform has a sweet spot and making the right technology decision really depends on what is at the heart of your online business model. Understanding the business model for your website is fundamental in understanding whether Microsoft SharePoint 2010 is the right WCM platform for you.
| Friday Mar 4, 2011
A final look at SAP’s (news, site) Hanover CeBit show that has finished this week comes from the Sales OnDemand application, due to be put on general release by the middle of the year -- and which might be able to give Salesforce CRM and Microsoft Dynamics a good run for their money.
| Friday Jan 14, 2011
Microsoft is still teasing the market with its Dynamics releases. This time, it’s the announcement that it will be releasing a technical preview of its enterprise resource planning software (ERP) at the beginning of February, with a full release scheduled for the third quarter of this year.
| Friday Oct 8, 2010
The slow drip feed of information about the release of Microsoft Dynamics SL 2011 ERP has started with Microsoft (news, site) announcing that it will be released in English in the US and Canada in the second quarter of next year.
| Tuesday Jun 29, 2010
While it may be arguable that CRM systems were never meant for document management, it cannot be argued that a good deal of customer interaction is document-based. And this probably the reason that Microsoft Dynamics CRM and Motive’s document management system have been integrated.