HOT TOPICS: Customer Experience Marketing Automation Social Business SharePoint 2013 Document Management Big Data Mobile DAM

Microsoft News & Analysis

Reading the Office 365 Tea Leaves

Every year around this time “experts” sit around and make predictions about all sorts of things. In some spaces like world politics, this is truly a guessing game. When it comes to Microsoft, it involves more of trying “to read the tea leaves.” Even with the breathtaking pace of change, there are still pretty good signs of where the technology is going.

Microsoft Ups Its Customer Experience Play

Microsoft is flexing its customer experience muscles. Last night it announced the spring release of Parature will come with more than 30 new “high priority” customer capabilities. They're designed to help businesses streamline and improve their customer experience strategies.

The release follows the acquisition of Parature by Microsoft last February for a reported $100 million. The purchase price is a relative pittance in comparison to many current tech deals — especially since the value it will bring to Microsoft’s customer relationship management (CRM) portfolio is incalculable.

Build Better Knowledge Management

2015-06-January-Build-Mousetrap.jpg

Long before Google Glass wearers made the news (and became pariahs within San Francisco-area coffee houses and restaurants), research projects at huge companies like IBM and Microsoft sought to bridge the gap between the capture and storage of corporate knowledge and intellectual property, and the difficult-to-archive individual narrative that attempted to make sense of this important, yet mostly disconnected content.

The effort of transcribing a personal experience or individual learning in context to our projects, business initiatives and other corporate artifacts (e.g., presentations, documents, spreadsheets) is incredibly difficult to accomplish in a way that can then be utilized by our knowledge management systems.

The problem with knowledge management (KM) is not a matter of data infrastructure -- whether your data resides on premises, in servers that you manage versus out in the cloud is irrelevant (to some degree) to the argument -- but with a user experience that fails to align the needs of the complex, non-linear playback mechanisms of the human brain with our systems of record.

CMSWire's Top 20 Hits of 2014: SharePoint

noreenTopTen2.png

You've all heard of Ground Hog Day, right? Well, how about Ground Hog Year? Looking back at the SharePoint landscape over the past 12 months, that’s certainly what it looks like.

In 2013, the conversation was dominated by 1) SharePoint Online 2) SharePoint and Yammer and 3) SharePoint in Office 365. In 2014, the conversation was dominated by … well, you guessed it: 1) SharePoint Online 2) SharePoint and Yammer and 3) SharePoint in Office 365.

A Look Back: The Continuing Evolution of SharePoint

2014-24-December-looking-back-1.jpg

If we could really say what the future holds for SharePoint, we could probably sell the information back to Microsoft. All the signs point to major changes — but they also point to the fact that Microsoft is still dithering. While the company has committed to another on-premises version, after that all bets are off.

But let's speculate. Microsoft CEO Satya Nadella has made no bones about where he is talking Microsoft: “Mobile First, Cloud Frist.” There is no reason to think that he won’t do the same with SharePoint and certainly over the past months the developments around SharePoint Online have been mouthwatering.

A Look Back: Battling Information Management Chaos

2014-24-December-looking-back-4.png

If ‘X’ represents the mass of information in your enterprise, it also represents the size of the problem that you currently have with information management. In other words, the more information you have in your enterprise, the bigger your problem. And odds are it has gotten worse in the past 12 months.

That's not to say that there hasn't been a flurry of new technologies available to help you deal with this information overload. In the big data space alone, the explosion in the number of solutions available is staggering. It's even more mind blowing if you add in all those that have emerged in content management, analytics, business intelligence, cloud storage, mobile and so forth.

Microsoft Shutters SharePoint Online Public Website

Microsoft is dropping its Public Website feature from SharePoint Online as of January, although it will continue maintenance for existing sites for two more years.

The service enables Office 365 users to build websites and customize them with in-browser tools. Using templates,companies can build public-facing websites with custom domain names, search engine optimization tools, social media integration and search-friendly URLs.

Digital River and Microsoft's Bumpy E-Commerce Road

2014-18-December-Bumpy-Road.jpg

It's been an interesting couple of weeks for Digital River. Its deadline to re-sign Microsoft to an extension of the Microsoft Operations Digital Distribution Agreement, which would continue Digital River provision of Microsoft Store’s e-commerce platform beyond March, 2015 came and went on Dec. 1. While only a handful of people might have noticed, the company made a bigger splash on Dec. 8 when it announced an extension of the negotiation timeframe until Dec. 19.

Digital River's stocks rose and fell with the ups and downs of the announcements, dropping almost 25 percent from its close of $25.51 on Friday, Dec. 5, to $19.71 on Monday, Dec. 8. The stock eventually bottomed at $16.58 on Dec. 11, a drop of 35 percent in less than a week. On the power of yesterday's news the stock closed at $24.08, a 45 percent jump from last week’s low.

Microsoft Pushes Yammer Deeper Into Enterprises

2014-12-17 new yammer plan.jpg

Microsoft is pushing Yammer deeper into the enterprise with the addition of Yammer to the Office 365 K1 plan. It’s a small step forward, but gives users who don’t have desks access to it where they didn’t have access before.

Microsoft doesn’t say whether it has changed its mind and decided to offer Yammer to users who previously lacked access, except to say that it wants to give it to workers that have no fixed abode.

Harmon.ie Makes It Easier to Track Activity in the Cloud

Harmon.ie today addressed one of the biggest issues in cloud computing: how to track everything that happens in the services you are using. It's solution, Collage, pulls together enterprise cloud services onto a single screen and lets users know what’s happening across the cloud ecosystem in which they operate.

The result is a 360-degree view across enterprise cloud services providing workers with a contextual, single-screen activity stream or what Harmon.ie calls a work stream.

Get Your Hands Dirty with Microsoft's New Office App

2014-16-December-hands-dirty.jpg

Microsoft Office is about as sexy as _____. You fill in the blank. And you’ll probably have to strain your brain to think of something that’s dull enough. “Cardboard” comes to mind.

If there’s any good news around that, it’s that Microsoft gets it, and they seem to be thinking rather carefully about what to do about it.

Making big changes to Word or Excel could be disruptive, and in a bad way, because if we were asked to work with something radically different, we’d be likely to check-out non-Microsoft options too.

But what about PowerPoint? Do our presentations provide the same exceptional, modern experiences as tools like Prezi do? Are they as easy and enjoyable to use? Can we create and consume them equally as effectively on PC’s, tablets, phones?

Dropbox + Office = Sticky

2014-11-December-Eat-Candy-Apple.jpg

Hey CIO -- you know your employees are using Dropbox at work. And, yes, they know you don’t want them to, and that there are other tools available and all of that … but here’s the deal: they just want Dropbox. Anything else is like getting hot fudge covered chix stix when you want chicken fingers …interesting, maybe, but every day, no thanks.

Hortonworks IPO: Why It Has to Happen Tomorrow

2014-11-December-Wall-Street.jpgYou can bet that the folks at Hortonworks’ won’t sleep much tonight, instead they’ll likely be replaying and rethinking every move they’ve made as a private company and every aspect of their strategy. As the youngest of the three primary, independent, commercial Hadoop distribution providers, they’ve gone from saying that they wouldn’t be talking about an IPO anytime soon, to suggesting that it might happen in 2015, to secretly filing in August, to unveiling the filing last month, to setting the date for the actual offering -- it’s tomorrow.

What’s the sudden hurry?

As Gartner analyst Merv Adrian puts it, “There might not be a better time.”

And, at least in the near term, he may have a point. Unless it’s possible to go back in time, that is.

Microsoft Soups Up Office Online with Contextual Search

2014-11-December-Tall-Bicycle.jpgNo one likes dumb anything, least of all technology companies. In a move to smarten-up Hangouts, Google added "smart" suggestions yesterday. Microsoft is on the case as well, making its Office Online app a lot smarter with the addition of contextualized Bing search into documents.

If that sounds complicated, it’s not. The new feature, called Insights for Office, lets users search for information from an inline search box inside a document. The answers include information scraped from Bing Snapshot, Bing Image Search and Wikipedia, among others.

Will Microsoft Land the Federal Market with Azure Government?

2014-10-December-Cornice-Azure.jpg

Remember when Microsoft CEO Satya Nadella announced his Cloud First Mobile First strategy? He really wasn’t joking.

On Monday, he announced a new hybrid cloud initiative with Accenture. Last night, he announced that Microsoft’s Azure Government cloud is now generally available, and that Dynamics CRM Online for government will be available next month.

This follows hot on the heels of the recent announcement that Office 365 for Government has been awarded some major security certifications and that the Feds are now happy to work with it.  

Displaying 46-60 of 1964 results

< Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Next >