Mobile Devices News & Articles

The Millennials are coming! The Millennials are coming! Oh wait -- they’re already here. And in the enterprise. And they are ruining everything -- or maybe they are setting new expectations for how work gets done and how people are treated.

According to a recent survey, mobile customer experience is shifting the priorities of e-Business and customer service professionals.

This week, the mobile enterprise learns how to enhance the mobile experience for consumers, understands the state of the American mobile marketplace and schedules their time on paper.

For a company like TeamViewer, having multiple devices from which to communicate with each other is expected. But how many of us actually have multiple devices? And to what degree do we rely on them? Thanks to a survey commissioned by TeamViewer and conducted by Harris Interactive, they found that 63% of Americans say they use at least two computing devices on a weekly basis. Overall, 30% said they are now using more computing devices than in any prior year.

When it comes to mobile, most people are confident that it’s the next, best tool in customer engagement. This week, it’s both the best and worst tool. Let us explain.

In the past two years since we reported on the Ten Best Practices for Website Landing Pages, the dynamic of the web has shifted. From mobile websites to mobile applications accessed by a variety of mobile devices, the traditional rules that govern landing pages has also evolved.

This week, the line between enterprise tool and child's play gets very blurry. The iPad 2 is now available at Toys R Us stores nationwide. Now, back to our regularly scheduled news...

Gone are the days when a bunch of guys in suits piled into a conference room to listen to a business presentation on budgets or advertising metrics. Thanks to mobile technology, that conference room is a computer screen or a mobile device that allows us to be anywhere, everywhere and nowhere at the same time.

If tablet devices are overtaking desktop computers, there’s no shortage of tablet publishing tools to help media teams deliver their content to the masses. From Woodwing to QuarkXpress, mobile device-specific publishing has expanded since the words iPad were uttered. Now Atex, which offers software solutions for media-rich industries, has released its tablet publishing solution.

This week, the iPhone comes to Verizon and issues of mobile security continues to pose threats to users.

This year the customer experience is practically interchangeable with the mobile experience. Thank goodness then that OpinionLab unveiled five tips designed to help companies improve the mobile experience and attract new customers.

USB devices and other pluggable widgets that can store (and steal) data are a Security Manager's nightmare, but compared to mobiles and their always increasing capabilities, USB devices seem innocent. Because so many see mobile devices as a threat, the question posed by many is, is banning the use of mobile devices the only way to deal with them in the enterprise?

This week the mobile enterprise explores group texting, iPads and more mobile security.

In a recent Dunkin Donuts commercial, friends are in their car enjoying the coffee, donuts and bagels, when their map flies out the window. They all shrug and agree to have a real adventure. But I couldn’t help thinking, “None of them have a phone? Who uses a paper map?” A new study by the Nielsen Company confirms my suspicions -- nearly all adults in the U.S. now have cellphones, with one in four having smartphones.

This week, the mobile enterprise explores the appeal of Apple’s iPad and the explosive global expansion of the mobile web.