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Mobile News & Analysis

Webinar Recap: Preparing for the Future of Mobile E-Commerce

Customer Experience, Webinar Recap: Preparing for the Future of Mobile EcommerceDo you know the four trends shaping the Mobile E-commerce landscape?

HTML5 Apps Gain First-Class Citizenship at Amazon's Appstore

Amazon, mobile apps, html5HTML5 apps have a big new backer -- Amazon. This week, the retail giant announced that it would distribute HTML5-created apps without requiring them to be wrapped in another technology, becoming the first major app store to do so.

Boston: You're My SharePoint Home Next Week #SPTechCon

sharepoint, sptechcon bostonSome dirty water, a little clam chowder (hopefully those aren’t connected) and the SPTechCon. 

Boston is home to the 10th SharePoint Technology Conference next week, and we’ll be there Monday Tweeting (@cmswire, #SPTechCon) and reporting. The conference, put on by BZ Media LLC, runs from Aug. 11-14 at the Sheraton Boston Hotel.

Forrester: Mobile Engagement Is More Complex Than Any One Provider's Capabilities

Mobile engagement, customer experience

Creating apps for mobile devices is not just about software development, but about creating engaging experiences. A new report from Forrester Research assesses the capabilities of what it calls the leading “mobile engagement providers” -- and finds that no major vendor currently has all of the required skills.

Report: Global Customer Service Trends are Changing

customer experience zendesk worldwide consumer report

On a global scale both customer satisfaction and customer qualities are changing, according to a new report from Zendesk.

LG Launches the G2 Learning Smartphone for the High-End

lgg2android.jpg

Knocking around in the fight for the number three smartphone market spot for some time, will the new G2 propel LG into the limelight? Or is the high end market no longer where its at for the majority of buyers. 

Building a Mobile App for SharePoint? Not So Fast!

Mobile Enterprise: Building a Mobile App for SharePointWith the recent mobile device explosion, we are seeing business users becoming increasingly more mobile. Many companies want to make the most of their SharePoint investments by giving their employees mobile access to important documents and content stored in SharePoint.

HP-Autonomy Defines Information Governance Around HP Records Manager 8.0 Release #HPIGF

HP RM 8.0 Search View, information management HP RM 8.0 Search View

Today’s release of HP Records Manager 8.0 pulls together three existing technologies in the HP-Autonomy portfolio. But the vision it is offering is much wider than simple technology integration. With HP RM 8.0, HP is offering a new product that makes records management more about information governance than records, and offers enterprises a way to manage entire information lifecycles. 

Mobile Event Tracking Debuts from Digital Marketing Startup SocialClicks

 

Mobile Event Tracking Debuts from Digital Marketing Startup SocialClicks Managing campaigns across mobile devices and social media is an area that has no shortage of tools, so we'll go ahead and pile on yet another. Social marketing startup SocialClicks has announced a mobile event tracking system it hopes will be the go to tool of choice for Facebook marketing.

Lack of a New iPad Dents Apple's Tablet Market Share in New IDC Figures

applelogo.png

The latest sales figures out of IDC show Android tablets leaving Apple in the dust, as the plethora of new Samsung, Nexus, Kindle Fire and other devices march onward. Apple is stuck waiting for that possible retina-class Mini and an iPad 5, running iOS 7 to be the big drivers later in the year. 

LinkedIn Updates: Apply for Jobs from Mobile + Company Page APIs Available

customer experience Linkedin Mobile Company Page API LinkedIn has started off August with a couple of new releases to improve the user experience on both the desktop and mobile versions of the site.

AIIM: Paperless Office Still A Pipe Dream As Mobile Capture Market Gets Set To Explode

Document Management: AIIM: Paperless Office Still A Pipe Dream As Mobile Capture Market Gets Set To ExplodeDespite the growing number of technologies that facilitate easy, secure document capture using centralized, disparate and even mobile devices, the move towards the paperless office and processes is tediously slow. According to new research from AIIM, only 5% of the processes that could feasibly cut paper out of the workflow in paper-intensive organizations have been put in place. 

Microsoft Surface Pro Tablet Gets A $100 Price Cut

surface tablet pro price cutLast month, it was the Surface RT, now its more-powerful sibling has the price trimmed, as Microsoft push the first-generation models hard, ahead of a likely refresh for new designs and beefed-up components. 

A Race to Capture the Chinese Market

Customer Experience e-commerce chinaWith about one-fifth of the Earth's population, China is the e-market that cannot be ignored. Some recent news put a spotlight on how e-commerce is shaping up there, for both homegrown and foreign players.

Facebook Hands Over Home Cover Feed Feature to Android App

Customer Experience Facebook Moves Home Features to Android AppThe Android Facebook app's most recent update has includes a feature that had previously been exclusive to Facebook Home. Is this a reflection of how poorly the Home app is being received?

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