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Mobile News & Analysis

Mobile Experience: Did We Forget The Customer?

Customer Experience: Mobile Experience - Did We Forget the CustomerSomething is a bit off. At several recent conferences it was hard to walk a few steps without having a conversation around some aspect of mobile. And they often came down to the same three issues: change, channels and approach. While these are important, it's strange we rarely touched on what I believe is the most important component of the mobile experience: the customer.

Mobile App Responsive Design Best Practices

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Perhaps responsive design is only a passing fad, but it does shed some light on how we build the digital tools we use, and more importantly, why we build them that way.

 

Hyland OnBase 13 Released with Photo Upload, Offline Support

Hyland OnBase 13 Released with Photo Upload, Offline SupportHyland's yearly OnBase update is here, and OnBase 13 continues the company's focus on document imaging and workflow, including forms, mobile, photo upload and offline support upgrades to the latest version. 

Think Beyond Responsive Design to the Responsive Experience

Mobile Digital Experience: Beyond Responsive Design to Responsive ExperienceArguments about whether companies should design for mobile first or should employ responsive design techniques miss the point. It’s not the device, or the platform, but the experience that matters. Those businesses that fail to realize this will struggle to deliver great customer experiences.

Apple Toys With the Idea of A Bigger iPad and iPhone Ahead of Earnings Report

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Have you ever wished for a larger screen iPad? That dream could come true if reports pan out, suggesting that Apple's partners are working up larger-screen versions of the company's iOS-family devices. 

Microsoft Adds SharePoint Newsfeed App for Windows 8 as Yammer Moves Forward

SharePoint Newsfeed for Windows 8,  mobile, social business Main newsfeed start screen in the SharePoint Newfeed app for Windows 8

Need to keep in touch with your organization's SharePoint social network while you're on the road? Microsoft has announced the SharePoint Newsfeed app for Windows 8 to help you keep in touch.

Weekend Reads: Delivering the Mobile Web + Searching for SharePoint Mobility

Weekend Reads: Mobile Experience Management, Customer Experience The weekend has arrived! Whether you are basking in the sun or hiding from the rain, what better time is there to catch up on all the features you may have missed this week? Over in the customer experience space we continued to talk mobile experience management, while in social business we looked into the future of SharePoint mobility and in the information management space we got a glimpse into the disruption in the document collaboration market. So sit back, relax and enjoy our weekend reads.

Lumia Progress Fails To Halt Nokia's Q2 Slide, No Talk Of Buyers

Lumia 1025 new july 3013.jpg Lumia 1025

If Nokia was able to say at the end of Q2 that Lumia had finally overtaken Blackberry in smartphone sales then it was the only good news in a set of figures that shows the Finnish giant is sliding again as competition across the market cuts into its crucial handset sales.

Surface RT Sinks Microsoft's Q4 Figures; PC Sales Disappoint Too

Thumbnail image for surfaceart.jpgMicrosoft's fourth quarter results show that it had to take a US$ 900 million write down on the stock of tablets it is holding and is unlikely to ever sell. As a result earnings came in well below expectations resulting in a fall in share-price of over 6%.

Apple Acquires Locationary to Boost Maps App Credibility

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 As Google ramps up the pressure in the mapping app space with a new version of its Maps app for iOS devices, Apple is still on the back foot, acquiring to add more relevant data to its offering.

Google Pockets US$ 14 Billion in Q2, Focus Still on Mobile

Google announced it brought in US$14 billion in revenue in the second quarter this year, and while executives focused on big initiatives like Google Glass and Balloon, most eyes were on Motorola, and the success of the Enhanced Campaigns for AdWords.

Top Publishing Tools for Tablets: Adobe, Quark, Flipboard, Zinio & More

The tablet market has been heralded as a savior to the magazine industry. This is still playing out, but what's more clear is that tablets are invigorating software producers.

SDL Upgrades Intelligent Marketing Suite to Allow Video in Email Campaigns

Digital Marketing: SDL Upgrades Intelligent Marketing SuiteDigital marketers struggle to make campaigns stand out, especially in people's crowded email inboxes. An upgrade to SDL's Intelligent Marketing Suite looks to help, with the addition of video capabilities in email marketing campaigns.

Interview: Mobile Posse's Greg Wester, Jon Jackson on the New Mobile Home Screen

Mobile Home Screens, mobile apps, customer experience

In today's digitally connected world information is constantly being updated, so there's always a market for products that can manage this influx of news and activity. As more people use mobile devices there needs to be a way to manage information that doesn't involve downloading a variety of apps or add-ons. One such tool, the Home Screen, is designed to replace a mobile device's user interface so when someone unlocks or turns on their phone, they see a steady stream of social updates instead of a background with apps.

Making Mobile Part of Your Cyber Monday Preparation

Customer Experience: Mobile Commerce on Cyber MondayThe big post-turkey shopping day is fast approaching and chances are you’re already preparing your e-commerce site for Cyber Monday. But what are you doing to optimize the shopping experience for your mobile users?

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