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Monitoring Sentiment in Online Communities

By Marisa Peacock in Enterprise 2.0 on Nov 5, 2008

neighborhoodamerica.jpg

Welcome to Neighborhood America.

Named the software industry’s “Best Social Networking Solution” for enterprises courtesy the CODiE Awards, Neighborhood America has announced a strategic partnership with Expert System, a leading semantic software provider. Together, the companies will offer a semantic method to monitor and analyze consumer sentiment online, as well as increase advertisement revenue through semantic content matching.


Salesforce.com Spring 08

Salesforce.com’s next version called Spring 08 is soon to be released and there are a massive number of additions and enhancements to the force.com platform and the SaaS applications.

Of interest to you may be their new focus on content management and collaboration capabilities – pushing the CRM solution into new territory. The two new SaaS applications are Salesforce Content and Salesforce Ideas.



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