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Opentext News & Analysis

OpenText Unveils New Process Management Suite

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Two things really stand out about OpenText’s Process Suite. The first is that it reduces deployment times for business process management (BPM) and case automation technology to as little as three months from 18 months. Secondly, it continues the ongoing roll-out of OpenText’s Project Red Oxygen.

The new Process Suite, which has just been made available, provides organizations with a way of simplifying the building of new processes around business-critical applications like enterprise content management or customer engagement software.

OpenText Wants to Help Customers Connect with New Experience Suite

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Most businesses seem to understand it's important to create a consistent, multichannel digital presence — at least if the goal is to attract and retain customers. But that's easier said than done.

As the folks at OpenText explain, "The challenge is to extract value from managed content, optimize and personalize that content delivery and bridge the chaotic interactive world with the secure data repositories that reside behind the firewall." And don't forget to deliver these compelling and engaging experiences while adhering to all your established information governance policies and standards, OK?

No wonder why so many customer experience objectives fall flat — and why companies like OpenText are creating new solutions for delivering relevant, interactive experiences on screens of all sizes.

OpenText SharePoint Services Release Unites ERP, ECM #SPC14

OpenText SharePoint Services Release Unites ERP, ECM #SPC2014SharePoint Conference 2014 kicked off this morning and the vendors are wasting no time announcing new releases. OpenText started the ball rolling with the release of OpenText Microsoft SharePoint Services (SPS) for Extended ECM for SAP Solutions. The combined solution brings together the worlds of Enterprise Content Management (ECM) and Enterprise Resource Planning (ERP).

OpenText Bets on Asia Pacific with Aussie Data Center

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Competition in the cloud computing market is intense everywhere — and Asia Pacific is one of the most hotly contested markets for cloud vendors. OpenText has just entered that market with the announcement that it's opening its first data center in Australia. 

Webinar Recap: Social Makes Document Sharing 'White Hot'

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Rob Koplowitz remembers it well: that time a decade ago when document management was considered a "non-sexy technology." Thanks to the new emphasis on social business, those days are behind us now.

"Over the course of the last eight years I've been with Forrester, we've seen that completely slip on its head," said Koplowitz, a vice president and principal analyst for the technology research house. "Everything has changed so dramatically."

Koplowitz reviewed the reasons for that change on Feb. 19 in a webinar that also featured Marci Maddox, senior director for product marketing and customer experience management at OpenText.

OpenText Jumps on Open Data Bandwagon #ODD2014

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OpenText is not in the habit of giving away money. Neither is the Canadian government. However, in recent weeks, each has given $3 million to the newly formed Open Data Institute in Canada.

But open data is not a Canadian initiative, it is a global movement that is creeping into businesses everywhere — and the focus of an International Open Data Day tomorrow.

OpenText Evolves Biz Management with Tempo Upgrade

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OpenText is redesigning the way business information management is done with a number of new upgrades to its OpenText Tempo product line. The upgrades also offers practical examples of how its Project Red Oxygen will work.

The upgrades, announced this week, are intended to provide users a way to increase business productivity through secure social collaboration. OpenText is changing Tempo — essentially a collaboration application — into something that covers all the bases of enterprise collaboration, including enterprise file synchronization and sharing.

With $1B Acquisition, OpenText Swimming for Big B2B Integration Fish

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We now know OpenText’s Information Exchange portfolio was beefed up when it bought GXS for $1 billion this month. But how much better did it get? Who is OpenText going after — and where are they now in this space?

First things first — this is a serious acquisition for the now 8,200-employee Waterloo, Ontario-based enterprise information management software provider. Its investment into GXS represents about a third of the total price for nearly 50 previous acquisitions during the past 20 years.  

The move is so significant, one industry analyst said, that she now puts OpenText ahead of IBM and TIBCO, two of its major competitors in the B2B integration services space. TIBCO offers “B2B Next,” and IBM has "Sterling B2B Integrator."

"OpenText’s Information Exchange portfolio was somewhat limited in its capabilities, so this acquisition will greatly increase its capabilities, putting it ahead of IBM and TIBCO," Sue Clarke, senior analyst at Ovum Research, told CMSWire.

OpenText Buys GXS Cloud Integration Technology in $1 Billion Deal

OpenText Buys GXS Cloud Integration Technology in $1 Billion DealIn its first salvo in the information management space this year, OpenText has closed the deal to buy GXS for $1.065 billion. The acquisition will give OpenText cutting edge business-to-business cloud integration technology, which will compliment the investments OpenText has made in cloud computing in recent years.

Enterprise Content Management Circa 2014: 6 Major Vendors Weigh In

Enterprise Content Management Circa 2014: 6 Vendors Weigh InFasten your seat belts and get ready for the ride, the ECM industry is going to be disrupted big time in 2014; in fact, the smartest vendors may even disrupt themselves.

Enterprise Content Management Changes, Challenges in 2013 - Leading Vendor's Views

Every now and then an Enterprise Content Management (ECM) vendor will open its mouth and shout from the rooftops that its competitors are “dinosaurs,” though they are unlikely to use exactly that word. Instead they’ll slip in terms like “first generation” or “legacy,” which in IT-speak means retired or ready to be retired.

When you hear that kind of talk, it’s probably worth asking if you’re being spun by someone who’s fighting to gain market share. Entertaining as it can be to watch the taunting, we have to remember to ask ourselves if poking at your competitors is the best way to demonstrate your value.

We say, probably not.

Gartner: OpenText is on the Right Track #OTEW2013

The hype is over. No more multi-colored streaming lights. No more feel-good instrumental music each time a new speaker is introduced. And no more Orlando, Fla. A lot of us are back to (20-degree) reality — away from the 2013 OpenText World Enterprise Information Management Conference.

For OpenText, reality means unleashing its new enterprise information management (EIM) software suite, Project Red Oxygen, now through March and hoping it lives up to its conference billing and hype.

SAP: We're No Longer Just an ERP Company #OTEW2013

ORLANDO, Fla. — First things first. SAP is more than an enterprise resource planning (ERP) provider.

Tom Roberts, SAP vice president of global ecosystem and channels, relayed that message to the audience this morning at the SAP keynote in the Ritz Carlton Hotel here at the 2013 OpenText World Enterprise Information Management Conference. “Many of you know SAP as the ERP company — and that sort of thought process is a bit behind the times,” Roberts said. 

3 Organizations that Scored with Enterprise Information Management #OTEW2013

ORLANDO, Fla – If you think American football is rough, head down to Australia for its version. Those guys don’t need pads.

And if you think that’s rough, try putting together the content and platform for managing the Australian Football League’s massive Website — in three months. The AFL told its web journey in the general session keynote at the 2013 OpenText World Enterprise Information Management Conference at the JW Marriott and Ritz Carlton here.

CMSWire.com shares the organization's story, and more experiences from two other OpenText business partners, SAP and Unilever.

Does the 'I' in 'CIO' Matter Anymore? #OTEW2013

ORLANDO, Fla. — CIOs don't care about information.

Not enough of them anyway, according to OpenText's Joyce Hostyn, who led an innovation track with colleague Deb Lavoy yesterday at the 2013 OpenText World Enterprise Information Management Conference at the JW Marriott and Ritz Carlton here. And they need to, as evidenced by feedback in her innovation track.

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