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Opentext News & Analysis

OpenText Buys Actuate: Beginning of a New Era for ECM?

When content management was introduced in the 1980s, it was cutting-edge, even bleeding edge and promised to transform the ways in which we work and do business. Getting “the right information, to the right people at the right time” was its promise. Much of that its promise has been realized, at least in terms of what we thought of as “information.”

But the world, back then, wasn’t digitized the way it is today. Data was far more static and when we heard “tsunami,” we thought of a dangerous wave of water rather than a wave of information that held the potential for tremendous opportunity. How times have changed.

And for content management vendors, today’s world of big data, small data and analytics opens the door for transformation. By harnessing their existing offerings and leveraging 3rd platform tools, enterprises will be able to engage with their customers and employees in more valuable ways — whether they ‘re pushing the right offerings to customers more intelligently, learning more about which products and services to put to market, becoming alert to customer problems before they become big problems and working more intelligently and more collaboratively with employees and business partners.

A Sneak Peek Into Information Governance's Future

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Information governance is slowly moving beyond its traditional image as a center of risks and costs as it evolves into a technology practice that delivers added value for companies.

That was one of the themes yesterday in a CMSWire Webinar, "Real Customer Successes: Business Transformation with Information Governance." The speakers were Barclay T. Blair, executive director and founder of the Information Governance Initiative (IGI), and Stephen Ludlow, the director of product marketing at OpenText who leads that company's e-discovery and information governance (IG) practice.

The core of the presentation was a preview of a benchmarking study by IGI that is based on interviews with 30 information governance managers.  You can watch the full webinar by clicking here or at the end of this story. The full IGI study is scheduled to be released in January.

News Bites: Launches and Platforms, Releases and Integrations

The latest in accessing, managing, joining, designing, rewarding, capturing, attributing, digitizing and widgeting from the City of Love and the Old Line State, La-La Land, Puritan City, the Fourth City, Shaky Town, the Five Boroughs and the dirtiest little town west of the Mississippi, the 'Loo and Watch City.

Lessons We Learned at Enterprise World 2014 #OTEW2014

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Four days ago, they cavorted at the Wizarding World of Harry Potter at University Studios in Orlando, Fla.

Today, they are probably in front of their computers, logged into their OpenText Enterprise Content Management (ECM) system, managing, storing, archiving, finding and tracking enterprise information.

Goodbye Harry Potter Hogwarts Express. Hello Harry the IT guy.

It's a cruel dichotomy. We know. 

We learned after attending last week's OpenText's annual Enterprise World conference at the Walt Disney Swan and Dolphin Resort. 

And it wasn't the only thing we learned.

OpenText Reveals Cloud Data 'Bill of Rights' #OTEW2014

ORLANDO, Fla. -- When they return to work Monday morning, the 2,000 or so attendees of the OpenText Enterprise World 2014 conference at the Walt Disney Swan and Dolphin Resort will operate under what their Enterprise Content Management (ECM) provider calls a cloud data "bill of rights."

OpenText Targets Compliant Office 365 Cloud Shift #OTEW2014

ORLANDO, Fla. -- OpenText and Microsoft are friends. They're also competitors.

They are definitely friends when it comes to the relationship between Office 365 and OpenText's Content Server, the foundational repository and information governance layer for OpenText's Enterprise Content Management (ECM) suite. 

The friendship continued this week at Enterprise World 2014 here at the Walt Disney Swan and Dolphin Resort. The 8,200-employee Waterloo, Ontario, ECM provider announced the availability of OpenText Application Governance & Archiving (AGA) 10.7 for Microsoft SharePoint and Microsoft SharePoint Services.

It's all about helping the transition into the cloud -- moving from on-premises instances of Microsoft SharePoint to Microsoft Office 365 in the cloud. Enterprises will also be able to maintain core information governance and compliance processes and integrate content from other enterprise applications such as SAP and Oracle EBS, according to OpenText officials.

OpenText: Ditch the Competition for Our EIM Suites #OTEW2014

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ORLANDO, Fla. -- OpenText pulled no punches in the official opening session of its Enterprise World 2014 conference this morning at the Walt Disney Swan and Dolphin Resort here.

It's enticing potential customers to ditch competing products and adopt its own enterprise information management (EIM) suites.

Guess Where Kevin Cochrane Popped Up?

Just a year ago, Kevin Cochrane was a keynote speaker at OpenText Enterprise World 2013. This week, at OpenText's 2014 conference in Orlando, Fla., Cochrane is nowhere near the stage.

His days as CMO of the Canadian enterprise information management provider — which followed several years as vice president of enterprise marketing at Adobe — are behind him.

Cochrane left OpenText in July.

In September, he was named CMO at Mindjet, a project-based collaboration software company. He remained in that position less than two months. 

Cochrane no longer maintains any references to Mindjet on his LinkedIn profile. Instead, he states that he is a member of the board of both the Digital Clarity Group (DCG) and Jahia.

He also notes that he is CMO of San Mateo, Calif.-based Agari, a Cisco-spawned company that develops data-driven security solutions powering real time cyberthreat detection prevention for global companies and their customers. 

OpenText Reimagines Information Management #OTEW2014

There’s a gap in the kinds information management solutions available to businesses today. On one side there are the heavy-hitting, feature-filled Enterprise Content Management (ECM) solutions that highly regulated life sciences, energy and financial industries require.

On the other side, there are Enterprise File Sync and Share (EFSS) solutions that typically store content on public clouds. And then there’s Box, which is busily adding social and collaboration features to its EFSS service.

But until today there hasn’t been a vendor that provides a business information management service that sits on a private cloud and offers secure social and collaboration features, without any involvement from IT at all. That’s right, end users can buy OpenText’s new enterprise-grade Information Management solution, OpenText Core, with a credit card and get busy.

“It’s designed for the digital first world. It’s very intuitive, requires no learning and is focused on the business,” said Lubor Ptacek, vice president of strategic marketing, at OpenText.

OpenText VP Highlights Digital First Agenda #OTEW2014

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ORLANDO, Fla. -- Enterprise information is like, well, pasta sauce.

It's constantly tinkered with -- by perfectionist chefs. It's altered, adapted and, if not to its creator's liking, simply discarded.

"Information is not inert," Muhi Majzoub, senior vice president of engineering at OpenText, told CMSWire. "It has context. It changes state, can be replicated, modified or destroyed."

Managing enterprise information today requires a "digital transformation" and recognition that we live in a "digital first world," he added.

Hence, the theme of this year's annual conference for the Waterloo, ON, enterprise information management provider: Simplify, transform and accelerate in the digital first world.

Wake-Up IBM: OpenText Offers Lessons on Cloud Computing

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You can almost see it. An overweight IBM sits at the back of the cloud class while the teacher gives out prizes for cloud movement. OpenText gets a full set of gold stars ... IBM a terse note saying it could do much better.

If you hadn’t seen already, OpenText reported its financial results for the first fiscal quarter last night. In a consistently difficult global economic situation, it has managed to double its revenues on the back of its cloud computing initiatives. Compare this with IBM's dismal news earlier in the week. Despite the fact that it sees cloud computing as one of its future growth stimuli, IBM is not growing fast enough for investors.

OpenText, Microsoft Woo Law Firms #ILTA14

This week's International Legal Technology Association (ILTA) conference drew little interest from anyone but legal professionals.

But as the conference concludes, it is worth noting two new releases that underscore ongoing competition between OpenText and Microsoft in the document management and collaboration space. Both companies released new law-focused collaboration tools that focus on the secure transfer, syncing and sharing of documents.

  • OpenText announced the release of eDOCS10, its specialized document management application for the legal profession
  • Microsoft announced a preview of Office 365 Matter Center that enables file sharing and organization from the comfort of familiar productivity tools

Both solutions tackle the ongoing problem of document chaos in the enterprise.

Fast, Flexible, Innovative: Why Networks Thrive

Social Business, 2014-15-August-Networks.jpgVienna, September 1901. A man you’ve probably never heard of, Ludwig von Bertalanffy, was born. A man whose theories are helping to shape the future of how you do work. Ludwig von Bertalanffy, let’s just call him LvB, is the forefather of evolutionary systems thinking -- something you’d usually find described in dry university textbooks -- but he has had a radical effect on how we depict and predict interactions in systems in biology, physics, anthropology and social sciences.

Why does this man born more than a hundred years ago make a difference to you now, sitting in your cubicle or reading on your tablet? Because LvB originated general systems theory that demonstrates why thinking holistically is critical to surviving and thriving and why reductionist perspectives lead to extinction.

Should You Blur Home and Work on Facebook?

social business, Don't Separate Work From Your Social Media Life?

It used to be church and state. Today, it's work and Facebook.

Separate. Separate. And separate.

Right? Maybe not.

Can you marry your job and your social media persona without hurting your company and getting fired? Maybe even advance your organization's brand?

"At a high-level, social media has the potential to influence the customer experience when employees are able to engage in dialogue with the customer and begin building trust-based relationships over time," said Alan See, principal and chief marketing officer for CMO Temps, LLC.

Did Forrester Get Its Digital Experience Wave Right?

customer experience, Did Forrester Get Its Digital Experience Wave Right?

If it hasn't sunk in yet for digital experience providers, let's remind them: Forrester sees no leaders in digital experience delivery platforms.

The results came from the research giant's first Forrester Wave for Digital Experience Delivery Platforms. So why no leader? 

CMSWire asked Forrester Wave authors Stephen Powers, vice president and research director, and analysts Anjali Yakkundi and Mark Grannan.

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