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Oracle News & Analysis

Gartner Magic Quadrant for Enterprise Content Management: Mobile, Cloud & Composite Apps Take Priority

Despite all the changes across the information management industry, the management of content still remains a core goal. According to Gartner’s recently released Magic Quadrant for Enterprise Content Management (ECM), demand for Enterprise CMS continues to grow as enterprises struggle to feed business applications with appropriate content.

Getting Fuzzy: The Line Between Social, Big Data and Predictive Analytics

The term “Social” means different things to different people. Same for “Big Data” (believe it or not, some people even use it as a verb). And while in one sense their precise definitions don’t matter, if you’re using them as labels, they do. We need some clarification. Now, before their meanings get lost and become irretrievable.

Confirmit Horizons v17.5 Extends Cross-Channel Market Research Capabilities

Confirmit is releasing version 17.5 of its Horizons SaaS multichannel market research solution. Features such as reporting, feedback/data collection and survey design have been enhanced.

Cisco Takes WebEx to the Private Cloud, Expands Hosted Collaboration Solution

Cisco announces changes to its collaboration portfolio, with a strong focus on improving collaboration in the cloud.

Gartner Enterprise GRC Magic Quadrant: EMC, IBM, Oracle, SAP Lead, Big Data, Social Causing Problems

The Enterprise Governance, Risk and Compliance (EGRC) market has been evolving steadily since it emerged eight years ago. It has now matured to such a point that, according to Gartner’s recent Enterprise GRC Magic Quadrant, the key differentiators are the delivery of advanced risk management functionality. Running straightforward GRC components is no longer enough to make the cut.

Forrester Wave e-Commerce: Vendors Forced To Adapt To Social, Mobile, Agile e-Commerce

While we have seen before that customer experience management technologies are becoming increasingly sought after, running parallel to their development is the development of e-commerce suites that are increasingly sophisticated, that provide multi-touchpoint solutions and that are becoming increasingly agile, according to new Forrester research.

Oracle Iron vs. SAP HANA: Will the Battle for Big Data & Analytics Play Out Like Reality TV? #oow

Now that the Jersey Shore is in its final season and we’ve become desensitized to the catfights on the Housewives of Wherever series, how about a reality show featuring the rivalries in Enterprise Computing?

Oracle OpenWorld's Customer Experience Summit Day Two: Understand the Customer #oow

Oracle's first annual Customer Experience Summit featured plenty of advice like when to hire a chief customer officer and how to create empathy with customers. As day two rolled on, it became clear the summit was less about Oracle and more about really helping companies get behind the concept and importance of supporting and understanding customers. That seems right, doesn't it?

Oracle Kicks off Customer Experience Summit with Launch of Social Relationship Management Suite #oow

We finally have a name for the swath of social business groups Oracle has been buying up over the last year. Wondering what Oracle was going to do with Virtue, RightNow, Fatwire, Collective Intellect, et al? It's now the Social Relationship Management Suite.

Gartner Magic Quadrant: Enterprise Social CRM Vendors to Target Niche Players in Acquisition Frenzy

Recently, we took a first look at Gartner’s Magic Quadrant for Social CRM, and in particular those vendors who made it into the Leaders quadrant. We also noted that by far the most populated quadrant was the Niche player’s quadrant, making it unique among Gartner’s MQs. Today we will look at who those Niche players are, what they are selling to qualify as Niche players, and what is likely to happen to them.

Oracle CXM Strategy Progresses with [x+1] Origin Digital Marketing Hub Integration #oow

Digital marketing/data management software provider [x+1] is integrating its Origin Digital Marketing Hub solution with the Oracle RightNow CX Cloud Service.

New Oracle BI Release Makes Data Analytics Mobile, Visual, Actionable #oow

Oracle is rolling out Oracle Business Intelligence Release 11.1.1.6.2BP1. Notable features of the latest Oracle BI release, introduced at the Oracle OpenWorld conference in San Francisco, include a new mobile user experience and visualization features.

Oracle CEO Ellison: Not Thinking about Big Buys, for Now #oow

Oracle has already bought Taleo, SelectMinds and several other companies this year, but does anyone really believe the database and business software giant won't do any more deals in 2012?

Q4 Planning: Top CXM, EIM, SocBiz Conferences & Events (03-Oct-12)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don’t hesitate to add your event to the list. (You can view the full calendar here.)

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Gartner Magic Quadrant: Acquisition Activity Booms In Social CRM Space, Jive, Lithium, Salesforce Dominate

Gartner has just been published its latest edition of "Magic Quadrant for Social CRM" -- and with it, the challenges facing vendors in this space have finally been articulated. Not least of those problems is the need for vendors to demonstrate the economics of deploying these Social CRM systems in multiple customer relationship management use cases, including marketing, sales and customer service.

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