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Oracle News & Analysis

Oracle's New Retail Analytics Release Offers Better Customer Insights

Oracle logo 6412.png A last June release in the customer experience management space is from Oracle. While the value of customer experience management cannot be overestimated, without customer insights, it’s not very effective. To provide that, Oracle has just released Oracle Retail Customer Analytics.

Oracle Speaks Out on its Customer Experience Strategy

We knew Oracle was working on a customer experience management (CXM) strategy, the last few acquisitions were clear evidence of that. Now, the enterprise solutions giant is speaking out, announcing its plans.

Oracle Early Results Show Cloud Already Performing, While Top Executive Departs

One thing you can definitely say about Oracle earnings calls is that they are never boring. This week’s fourth quarter call was no different. Apart from the fact that it arrived three days early, it also showed net incomes rising by 7.5 percent, and it looks like one of their sales VPs is "leaving" the company.

Recession Relief: New Jobs at Facebook, Sapient, Amazon, Oracle and Adobe (7-June-12)

Start off Summer with a new gig -- we've got a shopping list of hot jobs for you to browse. Our featured jobs list is a great collection of opportunities spanning specialties and continents. Here's who's hiring this week (and if you're hiring, post your open jobs here).

Oracle Launching Subscription-Based Cloud Platform

Oracle logo 6412.pngAnother subscription-based cloud platform is about to hit the skyline. Oracle launches its public cloud platform as a service, featuring subscription-based access to the company’s Fusion CRM, Fusion human capital management and the Oracle Social Network. 

Oracle: 'Project Fusion' Delivers Exadata; Secure, Comprehensive Cloud

When you run a company with a market value of US$ 137 billion and revenues of around US$ 37 billion annually, you probably don’t eat much humble pie. Certainly Oracle CEO Larry Ellison wasn’t eating any as he announced Oracle Cloud -- no longer Oracle Public Cloud -- yesterday after years of poking fun at cloud providers.

Oracle Purchases Collective Intellect, Continues Social Tool Buying Spree

Oracle logo 6412.pngOnly weeks after buying social media marketer Vitrue and a day after Salesforce agreed to purchase Buddy Media, Oracle has announced it is acquiring Collective Intellect, a real-time social analytics platform. The move further expands Oracle’s growing portfolio of cloud-based social services and signals the company is ready to compete head-on with Salesforce.

IBM Releases Commerce Cloud, SAP to Compete With Ariba US$ 4.5 Billion Buy

The weather finally turned hot this week in Europe, and it looks like it could fray tempers a bit as Oracle, SAP and IBM once again set upon a collision course -- this time over data management around e-commerce.

Oracle Acquires Vitrue, Adds Social Marketing & Engagement to Platform

Have you heard of social marketing and engagement platform Vitrue? Well it was just acquired by enterprise content management giant Oracle, with plans to add its capabilities to the Oracle Cloud.

Recession Relief: New Job Openings at Liferay, Apple, Amazon, Oracle and PaperThin (17-May-12)

If it's time for a change, we've got a shopping list of hot jobs for you to browse. Our bi-weekly featured jobs list is a great collection of opportunities spanning specialties and continents. Here's who's hiring this week (and if you're hiring, post your open jobs here).

Ponemon Institute Study Looks at Mobile Risks

The Ponemon Institute has released the results of a global study into the risks presented by the use of mobile devices, which they define as including “laptops, USB drives, smartphones, and tablets.”

Gartner: Microsoft, Oracle, Salesforce Dominate Customer Service Contact MQ

Earlier in the week, we took a look at Gartner’s Magic Quadrant for Customer Service Contact Centers and found that business applications for the customer service and support (CSS) were obsolete in many cases. Today we will take a look at the companies that made it into the Leaders Quadrant.

Oracle WebCenter Sites Release Simplifies Online Customer Experience

Oracle Offers Targeted Web Experience Management With WebCenter Sites Release Yesterday, in the first part of our look at Gartner’s Magic Quadrant Customer Service Contact vendors, we saw many are struggling to understand Social CRM. Among the vendors that were pushing it forward was Oracle, with products like WebCenter, for which it has released the lastest version of WebCenter Sites.

Gartner: Customer Service Contact Vendors Struggling With Meaning of Social CRM

The release this week of Gartner’s Magic Quadrant for CRM Customer Service Contact Centers, which ties in with this month's theme at CMSWire of mobile CRM. In this report, though, Gartner finds a market that is conflicted and fragmented, developing slowly and where business applications for the customer service and support (CSS) function are largely obsolete.

TEAM, Integro, EntropySoft Build Email Management for Oracle WebCenter #C12LV

TEAM, Integro, EntropySoft Build Email Management for Oracle WebCenter Here’s another announcement form Collaborate 2012 that, while not earth-shattering, is still interesting -- and useful. Oracle and TEAM, a systems integration vendor and specialist in Oracle WebCenter, have announced that it has released an email manager for Oracle. With it, Oracle users will be able to manage their email through Oracle’s WebCenter Content Records.

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