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Oracle News & Analysis

Virtual Community: The New Home of Customer Service?

Your company may already be working with online communities as a new way to provide service to customers. Is your company also listening to the many customer and company related conversations that are taking place on other channels that aren’t sponsored by your company? Community isn’t just one destination…

Oracle Up Despite Disappointing Hardware Sales, May Call Temporary Halt to Acquisitions

Oracle Up Despite Disappointing Hardware Sales, May Call Temporary Halt to Acquisitions With the acquisition of Fatwire all but completed, it may be a while before Oracle (news, site) buys anything else, CEO Larry Ellison said in a conference call, following the release of Q4 figures that showed a growth in net income of 36% to US$ 3.2 billion.

But I Want That: Social Networking in the Workplace

Years ago, when I first started working with customers on the concept of Intranets and corporate portals, people looked to the World Wide Web for a definition of what they wanted. In a discovery session with a client, one of the VPs said, “You know that new thing out there….the one where you can move your stuff around…you know, MyYahoo? That’s what we want.”

Oracle's Web Engagement Strategy with the FatWire Acquisition

Oracle’s Web Engagement Strategy with the FatWire Acquisition While it will take a while for the dust to settle on the announcement by Oracle that it is buying FatWire for an undisclosed sum, and longer to uncover what Oracle (news, site) plans to do with it, an initial analysis of products and goals suggests that the two should fit together well, even if there could be trouble ahead.

Oracle Buys Fatwire, Can Now Offer a Complete Customer Experience Management Solution

Oracle has entered into an agreement to buy web experience management vendor FatWire Software in deal that is expected to close in the middle of this year. Now, the enterprise content management vendor has a complete customer experience solution. But has it come to the playground a little too late?

Oracle Buys Web Experience Management Vendor Fatwire Software

Document Mgt Roll-up: LibreOffice to Offer Enterprise Release, Where Is Google Docs Going?

This week, only a couple of weeks after upgrading its document management software, Nuxeo offers digital signatures, LibreOffice schedules an enterprise release for August, Google Docs outlines medium terms projects, PSIGEN offers more for SharePoint and Primadesk provides document search wherever your documents are stored.

Oracle Hands OpenOffice to Apache, IBM is a Happy Camper

The question of what Oracle (news, site) is going to do with the (OOo) code has finally been resolved with an announcement today that it will be giving it to the Apache Foundation (news, site).

Fishbowl Connects Oracle UCM 11g Search with Google Search Appliance

While the release last year of Oracle’s UCM 11g offered users, for the first time with UCM, a unified repository in what Oracle described as a “strategic release," searching content was always going to be a problem. Fishbowl (news, site), an Oracle Gold Partner, is offering a way to overcome that with the release of a Google Search Appliance connector.

SAP Moves Applications to AWS, Improves Access for .NET Developers

SAP_logo_2010.jpg If SAP (news, site) has given the impression in recent years that it is slow in getting to market or responding to change, the announcements that it will be moving some of its products to the Amazon EC2 cloud and that it is facilitating deeper integration between SAP and Microsoft cloud computing technologies should go some way to improving that image.

IBM Targets Oracle Customers with Free Finance, Support

ibm_logo_2010.jpg Anyone who watches these things will know that high-end software is a tough, dirty business and not for the faint of heart, and Larry Ellison knows that better than most. So it will interesting to see how he reacts to IBM’s (news, site) new financial incentives to companies that want to move up from Oracle to IBM.

Are Productivity Alternatives Hitting Microsoft Office Upgrades?

In the world of office productivity suites, where content and collaboration professionals aim to make users as efficient as possible, Microsoft Office is still way ahead of the pack when it comes to deployment. But there are many alternatives on the market now, which, according to new research by Forrester, are being tried out by companies, if not fully deployed -- not yet, that is.

Understanding Oracle's Universal Content Management Metadata Profiles

There is power in Metadata. Unfortunately, administrators tend to overlook or not fully understand the abilities of the tools that come with most enterprise content management applications. Oracle’s Universal Content Management application has a not-so-hidden gem that is all too often overlooked: Metadata Profiles.

Enterprise Collaboration Heaven: Cisco Quad + EMC Documentum #emcworld

EMC World is in full swing this week and the news that EMC and Cisco are joining forces to create a new enterprise collaboration platform that combines the world of collaboration, content management and compliance may be music to some ears.

Lily Brings Big Data to Content Management

lily-long-logosmall.pngThere is another new entrant to the Hadoop market. Belgium-based Outerthought has announced its repository for big data and content management, Lily. The company is simultaneously launching its commercial services, but has decided to play nice by supporting Cloudera’s (news, site) Distribution including Hadoop (CDH).

Oracle Introduces iPhone/iPad Support for Business Intelligence Suite

Oracle_logo_2010.jpg While this week’s upgrade to Oracle’s (news, site) Business Intelligence Enterprise Edition suite adds out-of-the-box iPhone and iPad support, Oracle also completes a process that it started last summer when it upgraded the suite from 10g to 11g.

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