Oracle News & Articles

The Enterprise Governance, Risk and Compliance (EGRC) market has been evolving steadily since it emerged eight years ago. It has now matured to such a point that, according to Gartner’s recent Enterprise GRC Magic Quadrant, the key differentiators are the delivery of advanced risk management functionality. Running straightforward GRC components is no longer enough to make the cut.

While we have seen before that customer experience management technologies are becoming increasingly sought after, running parallel to their development is the development of e-commerce suites that are increasingly sophisticated, that provide multi-touchpoint solutions and that are becoming increasingly agile, according to new Forrester research.

Now that the Jersey Shore is in its final season and we’ve become desensitized to the catfights on the Housewives of Wherever series, how about a reality show featuring the rivalries in Enterprise Computing?

Oracle's first annual Customer Experience Summit featured plenty of advice like when to hire a chief customer officer and how to create empathy with customers. As day two rolled on, it became clear the summit was less about Oracle and more about really helping companies get behind the concept and importance of supporting and understanding customers. That seems right, doesn't it?

We finally have a name for the swath of social business groups Oracle has been buying up over the last year. Wondering what Oracle was going to do with Virtue, RightNow, Fatwire, Collective Intellect, et al? It's now the Social Relationship Management Suite.

Recently, we took a first look at Gartner’s Magic Quadrant for Social CRM, and in particular those vendors who made it into the Leaders quadrant. We also noted that by far the most populated quadrant was the Niche player’s quadrant, making it unique among Gartner’s MQs. Today we will look at who those Niche players are, what they are selling to qualify as Niche players, and what is likely to happen to them.

Digital marketing/data management software provider [x+1] is integrating its Origin Digital Marketing Hub solution with the Oracle RightNow CX Cloud Service.

Oracle is rolling out Oracle Business Intelligence Release 11.1.1.6.2BP1. Notable features of the latest Oracle BI release, introduced at the Oracle OpenWorld conference in San Francisco, include a new mobile user experience and visualization features.

Oracle has already bought Taleo, SelectMinds and several other companies this year, but does anyone really believe the database and business software giant won't do any more deals in 2012?

Gartner has just been published its latest edition of "Magic Quadrant for Social CRM" -- and with it, the challenges facing vendors in this space have finally been articulated. Not least of those problems is the need for vendors to demonstrate the economics of deploying these Social CRM systems in multiple customer relationship management use cases, including marketing, sales and customer service.

Day two at Oracle OpenWorld featured plenty of product hype, but also some Internet of things related insights from IT big shot EMC.

Oracle is introducing three new mobile applications as part of its PeopleSoft HR/financial management suite. The mobile solutions were unveiled at the Oracle OpenWorld conference in San Francisco.

What if someone told your CEO that he was making vital business decisions based on five percent of the useful data available to the company?

Needless to say, he wouldn’t be happy.

Oracle has announced a new infrastructure-as-a-service, as CEO Larry Ellison termed it, and a Private Cloud service that is an extension of the existing Oracle cloud.

It’s a pretty safe bet that Salesforce CEO Marc Benioff won’t be going to Oracle’s OpenWorld next week, but he’ll certainly be on the minds of many.