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Oracle News & Analysis

Oracle Gets Cloudy Again with Compendium Purchase

Oracle is making another cloudy bet with its announcement this morning that it has acquired cloud-based marketing content vendor Compendium. Terms of the deal were not made public.

Forrester Wave ECM: Market Segments As EMC,HP, IBM, OpenText Lead

In the first part of our look at Forrester Wave for ECM 2013, we saw that the market is changing rapidly as vendors are forced to provide functionality that corresponds to enterprise productivity rather than compliance needs. We also saw that agile, small vendors are starting to eat away at the dominance of the large, established players. Even still, the Wave is led by EMC, IBM and OpenText, while HP pushed its way into the Leaders' segment on the back of the Autonomy acquisition. 

Oracle Commerce, Social + Eloqua Integration Update #oow13

Oracle Commerce, Social + Eloqua Integration Update #oow13Larry Ellison may have embraced the cloud, but the reality is it still takes at least a year or more to integrate complex enterprise technology, and we've got updates on the status of tools like ATG Web Commerce, Eloqua, Vitrue and Involver.

As Oracle OpenWorld Turns: Ellison Snubs Attendees, Changes Tune on In-Memory Database #oow13

shutterstock_154465007.jpgPut Larry Ellison on a stage and he’s going to make someone’s blood boil. Even if Oracle OpenWorld is his party and he’s supposed to be its host. 

Oracle Customer Experience Strategy Aligns Social with Cloud #oow13

Oracle Customer Experience Strategy Aligns Social with Cloud #oow13Oracle's social, cloud and customer experience strategies have gained a bit more clarity this week at OpenWorld 2013, and what those parts of Oracle's business all have in common is they are imparting themselves on all other parts of the company.

Oracle OpenWorld 2013 Day 1 Highlights #oow13

Oracle OpenWorld 2013 Day 1 Highlights #oow13Oracle CEO Larry Ellison launched the OpenWorld 2013 conference by announcing updates to the company’s combined hardware and software database systems, but there was much more going on at day one of the annual event.

Oracle Upgrades HR Cloud To Battle IBM, Salesforce, Workday #oow13

Oracle’s cloud business was always going to be one of the key points of interest at this year’s Oracle OpenWorld. Sure enough, there has been a lot of talk around the cloud and cloud products. Among yesterday’s noteworthy announcements were upgrades to both Oracle Human Capital Management Cloud (HCM) and Oracle Talent Management Cloud (TMC).

Oracle OpenWorld Customer Experience Keynote #oow13

Oracle's yearly OpenWorld conference is an orgy of Oracle related product pitches and partner and customer focused panels, and the customer experience keynote was no different in 2013.Oracle's yearly OpenWorld conference is an orgy of Oracle related product pitches and partner and customer focused panels, and the customer experience keynote was no different in 2013,

Oracle OpenWorld Big Data Analytics Keynote #oow13

Oracle OpenWold 2013 is underway, and though many in attendance would no doubt like to skip out this afternoon to check out the Americas Cup race, thousands showed up for Oracle President Mark Hurd's big data keynote.

Gartner MQ For Horizontal Portals: IBM, Microsoft, Oracle Lead + 8 Emerging Trends

A quick look back at Gartner’s Magic Quadrant for Horizontal Portals over the past two years compared with this year’s Magic Quadrant seems to point to a stagnant market. However, while IBM, Liferay ,Microsoft, Oracle and SAP still dominate the Leaders’ Quadrant, there are subtle shifts in emphasis across the entire Magic Quadrant that are being precipitated by customer demand for more agile and cloud-based portals. 

Oracle Social Business Report: Success Comes Back to Measurable ROI

Does your organization get support from the top for social business initiatives -- or not?

inContact's Newest Release for Customer Service Engagement is Personal

Customer engagement centers, contact centers, call centers. Whatever your organization calls them, there are requirements for a successful one. According to Gartner’s Magic Quadrant for customer engagement centers these include customer service and support problem management, trouble ticketing, knowledge solutions, content management, advanced desktop search, decision support based on real-time analytics, engagement possibilities through social media and support for the mobile customer, among many others.

Social Media Campaigns: Lots to 'Like' About True Fan Engagement #SMWA

Sure you may have 3,400 friends on Facebook. But are you having 3,400 beers every weekend with each one of them? Probably not.

My goodness, do we ever hope not.

It’s the same set of challenges for companies creating a social media presence. Simply attracting fans is one thing, but engaging them and determining your true brand influencers and those who interact with your brand are the real goals here. 

Oracle Eloqua AppCloud Moves to Open Marketing Community Topliners

Oracle Eloqua AppCloud Moves to Open Marketing Community ToplinersOracle is moving its Eloqua AppCloud marketing automation system to an open marketing community site called Topliners, and it allows marketers access to apps, but also the ability to track, share and discuss them.

Social Business Yet to Prove its Worth, Report Finds

Social Business Yet to Prove its Worth, Report Finds

Companies hire people to work, not to be social. That’s just one of the problems social business tools face despite the fact the US$ 2 billion industry is still growing at a decent clip, a 451 Research report found.

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