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Oracle News & Analysis

Oracle OpenWorld Big Data Analytics Keynote #oow13

Oracle OpenWold 2013 is underway, and though many in attendance would no doubt like to skip out this afternoon to check out the Americas Cup race, thousands showed up for Oracle President Mark Hurd's big data keynote.

Gartner MQ For Horizontal Portals: IBM, Microsoft, Oracle Lead + 8 Emerging Trends

A quick look back at Gartner’s Magic Quadrant for Horizontal Portals over the past two years compared with this year’s Magic Quadrant seems to point to a stagnant market. However, while IBM, Liferay ,Microsoft, Oracle and SAP still dominate the Leaders’ Quadrant, there are subtle shifts in emphasis across the entire Magic Quadrant that are being precipitated by customer demand for more agile and cloud-based portals. 

Oracle Social Business Report: Success Comes Back to Measurable ROI

Does your organization get support from the top for social business initiatives -- or not?

inContact's Newest Release for Customer Service Engagement is Personal

Customer engagement centers, contact centers, call centers. Whatever your organization calls them, there are requirements for a successful one. According to Gartner’s Magic Quadrant for customer engagement centers these include customer service and support problem management, trouble ticketing, knowledge solutions, content management, advanced desktop search, decision support based on real-time analytics, engagement possibilities through social media and support for the mobile customer, among many others.

Social Media Campaigns: Lots to 'Like' About True Fan Engagement #SMWA

Sure you may have 3,400 friends on Facebook. But are you having 3,400 beers every weekend with each one of them? Probably not.

My goodness, do we ever hope not.

It’s the same set of challenges for companies creating a social media presence. Simply attracting fans is one thing, but engaging them and determining your true brand influencers and those who interact with your brand are the real goals here. 

Oracle Eloqua AppCloud Moves to Open Marketing Community Topliners

Oracle Eloqua AppCloud Moves to Open Marketing Community ToplinersOracle is moving its Eloqua AppCloud marketing automation system to an open marketing community site called Topliners, and it allows marketers access to apps, but also the ability to track, share and discuss them.

Social Business Yet to Prove its Worth, Report Finds

Social Business Yet to Prove its Worth, Report Finds

Companies hire people to work, not to be social. That’s just one of the problems social business tools face despite the fact the US$ 2 billion industry is still growing at a decent clip, a 451 Research report found.

Battle For Government Contracts Heats Up as Oracle Releases Government Cloud

Oracle Government Cloud.jpgOracle has just announced the release of its Government Cloud to give government users access to what Oracle describes as mission critical applications. However, the real benefit here is the agility it offers, not to mention the foothold it gives it in the battle for government contracts.

10 Tech CEOs We'd Like to See In Movies

There's the Social Network. There's Jobs. While Mark Zuckerberg and Steve Jobs have been the focus of recent Hollywood films, there are a host of popular tech CEOs whose stories are just as compelling. Though they may not be headed to the silver screen anytime soon, that's no reason why we can't help cast them, should their bio pic get the green light. And no, Ben Affleck is not included. 

Oracle Releases Mobile BI App Designer

Oracle Releases Mobile BI App DesignerOracle has announced it intends to release an added component to Oracle BI Mobile, a tool called BI Mobile App Designer for allowing lines of business to create their own analytics apps.

Oracle Releases WebCenter Sites with Search, Video Updates

Oracle Releases WebCenter Sites with Search, Video UpdatesOracle has released updates to its WebCenter suite including search and video enhancements to WebCenter Sites, and other minor tweaks to its Content and Portal offerings as well.

Gartner 2013 MQ for Web Content Management Leaders + Challengers

Gartner 2013 MQ for Web Content Management Leaders + ChallengersGartner didn't add or drop too many names from the 2013 MQ for Web Content Management, especially at the top. Adobe, SDL, Sitecore, Oracle, HP and OpenText all stayed in the Leaders quadrant, with IBM and Microsoft sitting in the Challengers' spot.

Gartner's Sales Force Automation MQ: Microsoft, Oracle, Salesforce, SAP Lead, NetSuite Challenges

Yesterday, in our first look at Gartner’s Magic Quadrant for Sales Force Automation (SFA), we saw that there is growing interest, and use, of SaaS deployments. This is coupled with an ongoing discussion about the best mobile strategies and what SFA applications fit in with what kinds of business. Let's now take a look at who made the leaders quadrant and why.

Gartner MQ: Sales Force Automation Moves to SaaS, Microsoft, Oracle, Salesforce, SAP Lead

If the majority of the US$ 4.7 billion spent on Sales Force Automation (SFA) software last year was mainly spent on sales applications, the market was characterized by the continued move to SaaS models by enterprises looking for economy and agility. Mobility also played a part, as those working directly with enterprise clients looked for smartphone and tablet support.

Gartner MQ: CRM Customer Engagement Center - Oracle, Pegasystems, Salesforce Lead, Microsoft, SAP Challenge

Customer Experience: Gartner Magic Quadrant CRM Customer Engagement CenterOur first look at Gartner’s Magic Quadrant for CRM Customer Engagement Centers (CEM) showed a market littered with obsolete business applications. However, the three vendors in the Leader’s Quadrant -- Oracle RightNow Cloud Services, Pegasystems and Salesforce -- appear to be bucking that trend.

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