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Portals News & Analysis

Jahia 7: The Rise of Digital Industrialization

There are few surprises in today’s official release of Jahia 7 — but only because Jahia disclosed most of its features and functionality during JahiaOne, its international user conference in Paris this past February.

While the general release of Jahia 7 is interesting, what is just as interesting for future developments of this open source content management system (CMS) vendor is the development of its vision and strategy around what it calls Digital Industrialization. 

Save Your Tears, Intranets Aren't Dying

Save Your Tears, Intranets Aren't DyingExpect nothing new for the intranet this year. No new major innovations, or paradigm shifts, or evolutionary arcs. The intranet will not die, nor will email, nor will any other enterprise technology. Some of the supposed "experts" (who are really just grandstanding) have predicted in recent years the death of the intranet, the death of email, the death of enterprise social media (one self-proclaimed guru even told me recently that wikis are dead). No one is dying, and no one is giving birth to any great innovation.

Nor should you be fooled by old sheep in new clothing with five-dollar handles like “digital workplace” and “enterprise social network.”

Backbase Boasts 'Lean, Agile' Customer Experience Platform

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Backbase is a small company with big plans for customer experience management (CXM). The company markets a CXM platform that puts control in the hands of the business users, explained Jelmer de Jong, the company's global head of marketing.

"It's lean and agile," he said. "It lets users access all enterprise content from a single place and adapt it for optimal omnichannel experiences."

Rather than offer a unified platform, many customer experience management vendors offer a number of different applications that are only loosely tied together — and leave it to the customers to pull everything together. Backbase claims to be an exception.

"Many of our competitors, including IBM, Oracle and Adobe, grew by acquisition. They have big, bloated customer experience suites that take a one-size-fits-all approach.. We started with one integrated portal and grew on the basis of market research and client feedback to create a flexible platform that really empowers our customers," de Jong said.

How Nat Geo Built One of the World's Best Intranets

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All told, it was a 30-month project that began with a request: Improve the intranet. So National Geographic did just that for its employees -- and got some international recognition in the process.

Nielsen Norman Group named the 126-year scientific and educational institution as the creator of one of the world's 10 best intranets in its 14th Annual Intranet Design Contest earlier this month.

This year's winning teams and their intranets are showcased in Nielsen Norman Group’s new 319-page report “Intranet Design Annual 2014: The Year’s 10 Best Intranets” (it costs $248 to download).

This week, CMSWire talked to Keelin Vaccaro, internal communications director at the National Geographic Society. Vaccaro led National Geographic’s complete redesign of its intranet, transforming the site from a static communications vehicle to an interactive, social site.

Webinar Recap: Have Social Business Tools Killed the Intranet?

Webinar Recap: Have Social Business Tools Killed the Intranet?Intranets have for many years been a place where companies disseminate information to employees in a top down, static way. As workers become more remotely distributed, the need for online collaboration tools is butting up against the concept of the traditional intranet. Combining the two is a hot trend in the social business world.

The Modern Intranet: A Mobile, Social, Collaborative Decision Support Platform

How do you define something in a state of flux, that supplies different features and functions for different organizations and whose success depends on how well an organization's business strategy is reflected in its stated requirements? That is the challenge of defining the modern intranet.

What's the Hottest Trend in Intranets?

Social Business, The Hottest Trend in Intranets is ICEIntranets may be the new hot topic in web experience management, but when it comes to building your intranet, think ICE. ICE stands for Intranet, Community and Extranet. When delivered on the same platform these three pillars of collaboration provide holistic engagement, reduce development and software costs, and simplify user experience for employees and customers alike.

Today's Intranet Has 5 Key Purposes

Social Business, Today's Intranet Has 5 Key PurposesIs the intranet dead or evolving into a new form? Posts to CMSWire over the last year have argued both cases and many options in between. Debates about if social, collaboration and business intelligence are legitimate parts of an intranet have divided the intranet community.

A Love Letter to My Intranet

Social Business, A Love Letter to My IntranetMy Dearest Intranet,

You and I have had a longstanding relationship, full of ups and downs. You’ve greeted me every weekday morning for years, brightening my dark, windowless cube in the absence of sun, giving me a view into the world with your “recent news” ticker reminding me that there’s life outside of this office. 

Solving the Modern Intranet's Identity Crisis

Today’s intranet is suffering from an identity crisis.

And we have only ourselves to blame. 

Tweet Jam Recap: Defining the Modern Intranet #SocBizChat

Intranets, portals and enterprise collaboration tools mean different things to different people, so our latest Tweet Jam focused on defining just what people mean when they discuss the modern intranet.

 

How Do You Define a Modern Intranet? It's Simple

Social Business, How Do You Define a Modern Intranet? It's SimpleIt's possible to dress up intranets with a lot of bells and whistles, but at the end of the day an intranet should do three high level things and do them well.

Gartner MQ For Horizontal Portals: OpenText, Red Hat Challenge, But Adobe, Salesforce Have Vision

Last week we took a first look at Gartner’s Magic Quadrant for Horizontal Portals and saw that if there appears to be little movement in the placement of vendors in each Quadrant, there are substantial changes in the market. Today, we take a look outside the Leaders’ Quadrant to see who is making it, and in what way. 

Gartner MQ For Horizontal Portals: IBM, Microsoft, Oracle Lead + 8 Emerging Trends

A quick look back at Gartner’s Magic Quadrant for Horizontal Portals over the past two years compared with this year’s Magic Quadrant seems to point to a stagnant market. However, while IBM, Liferay ,Microsoft, Oracle and SAP still dominate the Leaders’ Quadrant, there are subtle shifts in emphasis across the entire Magic Quadrant that are being precipitated by customer demand for more agile and cloud-based portals. 

Weekend Reads: Avoid These Big Data Mistakes + Next Gen of Intranet Portals

Customer Experience, Weekend Reads: Big Data + The Importance of SharePoint TrainingIt may have been a short work week but that didn't slow things down at CMSWire. This week, we kicked off our month long focus on Big Data -- we talked big data mistakes marketers commonly make and how smart marketers extract value from Big Social Data. Over in our information space we took another look at SharePoint on premises vs Office 365 and in Social Business we discussed the importance of SharePoint user training. So sit back, relax and enjoy our weekend reads. 

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