Salesforce News & Articles

If Salesforce Chatter isn’t chatty enough for you, then the announcement today that Salesforce will be making Chatter Messenger and Screensharing generally available next month should come as good news.

Forrester Research refers to social activities streams which connect enterprise social tools to adjacent collaboration, content, portal, and productivity applications in the environment as a “bridge” to “socially enabled” enterprise applications. Evaluating leading vendors in the current activities stream marketplace, Forrester has placed Yammer, Salesforce and Tibco at the head of the list, with VMware (Socialcast) and Neudesic cited as “strong performers".

This week, there have been a number of interesting releases, including haromon.ie’s app for document collaboration for SharePoint accessible on iPad, Halcyon has updated its document management software for IBM i, Sertifi is offering free e-signing in Salesforce and Accusoft offers cloud capture for Silverlight.

If it's time for a change, we've got a shopping list of hot jobs for you to browse. Our bi-weekly featured jobs list is a great collection of opportunities spanning specialties and continents. Here's who's hiring this week (and if you're hiring, post your open jobs here).

Earlier in the week, we took a look at Gartner’s Magic Quadrant for Customer Service Contact Centers and found that business applications for the customer service and support (CSS) were obsolete in many cases. Today we will take a look at the companies that made it into the Leaders Quadrant.

The release this week of Gartner’s Magic Quadrant for CRM Customer Service Contact Centers, which ties in with this month's theme at CMSWire of mobile CRM. In this report, though, Gartner finds a market that is conflicted and fragmented, developing slowly and where business applications for the customer service and support (CSS) function are largely obsolete.

Content management provider Kentico has released a connector for SalesForce Sales Cloud that may help reduce the disconnect between their marketing and sales teams that’s common in many organizations. The connector automates the process of moving leads to the sales team, eliminating time-consuming and error-prone manual processes.

If it's time for a change, we've got a shopping list of hot jobs for you to browse. Our bi-weekly featured jobs list is a great collection of opportunities spanning specialties and continents. Here's who's hiring this week (and if you're hiring, post your open jobs here).

If it's time for a change, we've got a shopping list of hot jobs for you to browse. Our bi-weekly featured jobs list is a great collection of opportunities spanning specialties and continents. Here's who's hiring this week (and if you're hiring, post your job openings here).

Earlier in the week, we looked at some good CRM buying principles outlined by SugarCRM, which, as one of the fastest growing companies in the space, has a lot to say on this. Today, it has announced that it will be getting a lot bigger in the near future courtesy of a US$ 33 million cash boost through its latest financing round.

 The very jumpy Seesmic outfit dumps its enterprise focus and goes hunting in the social space with more work to come on cross-service messaging platform, Seesmic Ping.

Since Kapow Software introduced Kapow Katalyst two years ago, the cloud application integration platform released a mobile app and integration with Sitecore. This week they announced Katalyst Apex Generator, an enhancement that lets businesses deploy Katalyst-built integrated processes directly into their Salesforce environment. 

With 17,000 on the guest list, CRM giant Salesforce.com has turned into the wind and is launching its Cloudforce Social Enterprise Tour today in San Francisco. The kick-off event will be hosted at Cloudstock 2012, a one-day social enterprise app developers conference that includes a keynote by Chairman and CEO Marc Benioff targeting the growing importance of the social space (OK it's called "The Rise of the Social Enterprise").

But Benioff's CRM behemoth is more than just talk, as the company has been positioning itself for the social revolution with acquisitions (Rypple) and hard coding development along with the past hints and allegations. The event today will showcase some of the new directions the company is planning to take. 

This week it was always going to be about the RSA 2012 Conference that finishes on Friday coming. There’s a whole pile of releases, some of which we will look at this week, some next week. The most notable intervention so far has been from RSA’s Art Coviello, who says the security industry is going through hell. Meanwhile, Salesforce gets Symantec’s single sign-in, while RSA promises mobile security.

SpringCM announces the addition of Open Cloud Connector to the latest release of its cloud content management solution.